Crosby Volkswagen

Good buying experience, return customer We're return customers at this dealership and know alot of the employees through years of buying several cars and/or parts. We've all been quite pleas We're return customers at this dealership and know alot of the employees through years of buying several cars and/or parts. We've all been quite pleased with the service and are always treated like family. We bought a Tiguan fom Jil Vaivers and the experience was great. She went above and beyond to find us the vehicle we wanted and was understanding when we didn't want to settle. The dealership itself went to great lengths to bring in the vehicle we had our eyes on and worked out the details seamlessly. We will definitely return in the future when its time to purchase another vehicle. More

Courteous, helpful, very friendly , patient We spent about 4 hours at this dealership taking time to really look at different options. Everyone worked hard to help us find exactly the car we wan We spent about 4 hours at this dealership taking time to really look at different options. Everyone worked hard to help us find exactly the car we wanted. More

2016 Jetta Comfortline - Thanks to Crosby Bought a Jetta Comfortline from Crosby. I had too many questions when I stepped into the dealership and Jil explained all the details pertaining to th Bought a Jetta Comfortline from Crosby. I had too many questions when I stepped into the dealership and Jil explained all the details pertaining to the vehicle and its maintenance very patiently. Thanks to Jil, she made buying a car seem hassle free. Sales team at Crosby is friendly. I would definitely recommend anyone looking to buy a VW in Kitchener area to approach Crosby. More

Awesome experience Out experience with Crosby and their sales rep Jarrett Neal was excellent. Would highly recommend if you are in the market for a new car. Out experience with Crosby and their sales rep Jarrett Neal was excellent. Would highly recommend if you are in the market for a new car. More

2015 golf highline I recently purchased a golf high line from the Crosby dealership with Chris. I drove an hour and half to go to this dealership. and would recommend an I recently purchased a golf high line from the Crosby dealership with Chris. I drove an hour and half to go to this dealership. and would recommend anyone looking for a VW to give them a visit. to sum up fast easy and very friendly. More

Excellent Overall, great experience! I purchased my first car from Crosby Volkswagen they made easy and would recommend for anyone looking for a new or used car Overall, great experience! I purchased my first car from Crosby Volkswagen they made easy and would recommend for anyone looking for a new or used car More

2015 Golf GTI purchase This was the first time I'd purchased from a dealer and must say the Jil made the experience both pleasurable and stress free. I never felt pressured, This was the first time I'd purchased from a dealer and must say the Jil made the experience both pleasurable and stress free. I never felt pressured, and and I felt like my needs and wants were actually being heard. Jil was kind, knowledgable, efficient, and was very prompt in responding to emails or returning my phone calls. I would fully recommend Crosby Volkswagen to anyone looking for a new VW. More

2016 GLI with Jarrett Neal Recently, I purchased a sleek new GLI from Jarrett and the rest of the team at Crosby Volkswagen. The process from start to finish was smooth and effo Recently, I purchased a sleek new GLI from Jarrett and the rest of the team at Crosby Volkswagen. The process from start to finish was smooth and effortless. Sometimes in the digital age the transition from online to in-person can be challenging but Jarrett was on pace every step of the way. From putting in the request for more information on the VW corporate site to an initial response from him was within hours. Coordinating my working hours with dealership hours wasn't an issue as most of our communication was done via email. Jarrett is knowledgable, professionally, and enthusiastic. I think in many ways he was more excited about the car than I was, of course until I saw the final product sitting in the delivery bay waiting to be driven onto the street. Without hesitation I would recommend Jarrett and Crosby VW to anybody searching for a VW or any car for that matter. There are already some colleagues looking to trade-in their 3 series and A4s for the new 2016 GLI. More

2016 Jetta Purchase Dealing with Jil was a pleasure. All questions, quotes and follow up were done with a warm professionalism. No pressure to look at other options or se Dealing with Jil was a pleasure. All questions, quotes and follow up were done with a warm professionalism. No pressure to look at other options or services only the information provided for one’s consideration. I would recommend Crosby’s to anyone looking to purchase a VW vehicle or service. More

2016 Jetta Purchase I recently purchased my first car (2016 Jetta) from Crosby Volkwagen with Jil. She provided me with all of the necessary information and quotes that I I recently purchased my first car (2016 Jetta) from Crosby Volkwagen with Jil. She provided me with all of the necessary information and quotes that I requested without hesitation, even after changing my mind several times. I was thoroughly impressed with her knowledge, kindness, and quick response time - and would gladly recommend her (and the Crosby dealership) to anyone I know looking to purchase a vehicle. More