Crestview Chrysler Dodge Jeep

Warranty Work Brought my CVA Jeep Commander in for warranty work Nov 2, 2015. Darcy was my service representative and I found him to be very pleasant and accommodat Brought my CVA Jeep Commander in for warranty work Nov 2, 2015. Darcy was my service representative and I found him to be very pleasant and accommodating. The work was completed expediently and he called me back within 2.5 hours advising I could pick up the vehicle. Working with Darcy was a great experience. More

poor customer service after purchase Delayed service to get past 30 days. Manager extremely rude and had 0 knowledge about pre owned certified as he lied to my face while I had inspection Delayed service to get past 30 days. Manager extremely rude and had 0 knowledge about pre owned certified as he lied to my face while I had inspection list from dodge website in front of me. He got very short with me very quick and to top it of my sales person and a mechanic had a despute in front of me about money making it very clear to me that I was getting the run around. During the test drive the truck had the repair tire pressure system on it right from the start. he assured me it just had to be reset and he would have all the tires checked before purchasing it. Still curious how they pulled off all 4 tires and checked it all out and sent me off in my truck and then while driving i see on my dash that i have somthing in my message box only to find out it wasnt reset . After bringing it back again i find out that the censors had been tampered with sales person said was dangerous requiring them to replace the hole system costing u guys 700 witch I was grateful for but still wondered how on a 125 point inspection was this missed when it shows up in big writing every time u turn the truck on. Besides that the truck was nice i do like the truck.during purchase we agreed on setting up appointment to have black sticker's removed from between the front and back windows. I drove in to Regina from moose jaw and a hour later he says all done. I looked at drivers side while getting in and said awesome and headed home and once on highway looked in side mirror to see they didn't do passenger side .so I called and asked why and he said that's what we agreed on.who agrees to only doing half the job. The argument between sales and mechanic was when I mentioned that it idle up and down 500 rpm after driving for a bit and that's when the manager told me that hot idle performance wasnt in the inspection when it Cleary is #62 on list of website info. Tire pressure system follows under #23 malfunction indicator lamp/warning lamp. While I could be miss understood about the hot idle I clearly am not about pressure system. And prior to all of this. During the process of figuring out payments sales brought me what he told me was the info of the bank that would finance us and our monthly payment's I took my wife for a test drive and after getting back our sales guy said he didn't like what the bank offered so he called and got us a better plan wich we were happy to hear. We walked into the financing office to sign the papers to find the it was a better deal but costing us 75 dollars a month more then what we agreed on. So I said we would rather have the original deal only to find out the original deal wasn't real it was a inhouse estimate and wasn't actually a offer. Hook line and sinker. While I was very upset cause I really liked the truck they threw in 4 free fuel ups and 4 free oil changes so we agreed. But if I would of know I would of been treated so bad after the purchase and all the headaches that were coming my way in such a short time I would of walked away. Out of all that happened I would say the manager was what made me write this long letter I can't believe how someone could be that rude and ignorant. thank your for taking the time to read this letter Oh and I did ask for a simple owners manual #7 on inspection witch ur manager said if it's not in truck I don't get. I strongly suggest he educates him self on what pre owned certified is. cause what I just paid extra to have (pre owned certified ) I don't belive I got. More

Awesome! Friendly and very helpful salesman/staff. Didn't have to do anything which made it less stressful! Needed a newer truck before winter and found an awe Friendly and very helpful salesman/staff. Didn't have to do anything which made it less stressful! Needed a newer truck before winter and found an awesome truck! More

New truck Went to Crestview had a great guy named tyler crabbe show me some trucks to get out of our suv that was almost off warrenty He showed me trucks an Went to Crestview had a great guy named tyler crabbe show me some trucks to get out of our suv that was almost off warrenty He showed me trucks and let me test drive it to show me what all the options were. He was easy going and knowledgeable even a little fun to hang out with made me feel like I was buying from a friend not a stranger ..made sure I was comfortable with the truck helped me set up and get plates after the sale Said he would make sure our visits to service go easy and I believe him Everyone at Crestview were very pleasurable to deal with I highly recommend More

bought a truck Taylor crabbe is the man . Thanks for the beautiful truck taylor was graet at explaining anything and took his time with us thanks again. Looking fo Taylor crabbe is the man . Thanks for the beautiful truck taylor was graet at explaining anything and took his time with us thanks again. Looking forward to recommend my freind's to taylor More

Fast, efficient and always professional. I was treated really well. The service crew were friendly and helpful, all the way from reception to the end. I had a complete service and had new key I was treated really well. The service crew were friendly and helpful, all the way from reception to the end. I had a complete service and had new keys made all in 1 hour. More

Ram truck ecu I brought my truck in for an ecu issue some time ago and was extremely pleased with the expertise that Kevin showed towards this issue. He went above I brought my truck in for an ecu issue some time ago and was extremely pleased with the expertise that Kevin showed towards this issue. He went above and beyond to make sure I was able to make it to work after my truck had to spend a few nights there waiting on a part. So far this service centre has been he best I have delt with and once we are ready to upgrade my wife's vehicle we will be going to Chrysler for this reason. More

Crestview has great service I took my Dodge journey in for a warranty recall was done correctly in a timely fashion. I take that same work Journey plus my personal Dodge ram ther I took my Dodge journey in for a warranty recall was done correctly in a timely fashion. I take that same work Journey plus my personal Dodge ram there for regular service. Ryan and the guys are great to deal with the oil change guys in the bays are awesome as well. n and out no games or xx. More

It was quick, easy and there was no pressure. Chris and Cam were very easy to deal with. I'm from Saskatoon and Chris helped me out a lot over the phone. When I got there he was easy going and hel Chris and Cam were very easy to deal with. I'm from Saskatoon and Chris helped me out a lot over the phone. When I got there he was easy going and helped me get into the right truck. Cam helped me out in finance and made everything very clear to me. Overall it was a great trip to Crestview. More

Service Call Service recall for air bag software, steering module not in yet. Parts for caps on consule were wrong, need to reorder. Navigation is not working, fou Service recall for air bag software, steering module not in yet. Parts for caps on consule were wrong, need to reorder. Navigation is not working, found out it was sold Nav ready, and Salesman Rob said it already had navigation, it will cost me 600. More