Crestview Chrysler Dodge Jeep

Easy in - Easy out Dropped my RAM Truck off for service & two factory recalls. Work was completed as promised and on time. Very happy with the service I received. Dropped my RAM Truck off for service & two factory recalls. Work was completed as promised and on time. Very happy with the service I received. More

Brought van in for service This was the first time I owned a dodge and had to come into this dealership. The drop-off experience seemed efficient enough having you drive in and This was the first time I owned a dodge and had to come into this dealership. The drop-off experience seemed efficient enough having you drive in and go to a service desk as is the fashion at many new dealerships these days. That part was fast, and the service desk was nice and quick, but the problem I ran into was the shuttles. The drivers seemed very nice, and there were 2 vans waiting out front, but I waited nearly a half hour from when they opened to when the first shuttle was going to leave, I just ended up calling a taxi as I had somewhere I had to be. The problem was to keep the line of vehicles moving quickly the two shuttle drivers kept getting keys and moving vehicles out. I understand the line needs to move fast to process the morning rush, but there should be other staff responsible for doing this and the shuttle drivers should drive the shuttle, same as any other dealership I have been to. There was a group of about 8 of us standing around waiting and waiting, I will not plan to rely on their shuttle if I bring my vehicle back, but will likely give the other dodge dealership in town a try first. More

Purchased an Jeep SRT - Worst customer service Terrible customer service. Don't ever order a car from this dealership to be shipped anywhere. They sold us a NEW Jeep SRT, shipped to Calgary, with n Terrible customer service. Don't ever order a car from this dealership to be shipped anywhere. They sold us a NEW Jeep SRT, shipped to Calgary, with no paperwork so we could not register the jeep until they sent the forms (a week later), no owners manual in the jeep, had rock chips (specially asked about rock chips and scratches and was told no), and the jeep was not cleaned (had dirt and candy wrappers inside the car, we had to pay to get it detailed). Talked to one of the owners (the Knight father), said he was going to take care of it and make it right, we have not heard back form him (we have left many messages). We have an outstanding balance, which we had an agreement with the sales manager to pay a discounted amount once we receive the owners manual and touch up paint, we have not received anything for over 6 months and now they are saying they will not ship without payment and are not going to give us the discount originally agreed upon. DO NOT EVER BUY FROM this Dealership. We have bought new cars from Mercedes, BMW, Ford, GMC, Honda and Audi and have had cars shipped in from the US, this is the worst experience we have ever had. Very untrustworthy sales team and owners. More

Oil change Harry and his crew were fantastic. All was explained on issues with work truck and all was repaired as Harry said with would be excellent service Harry and his crew were fantastic. All was explained on issues with work truck and all was repaired as Harry said with would be excellent service More

Just wanted an oil change! I found the service man rather pushy with his sales tactic of trying "up sale" me to a high quality oil change. He was bound and determined that I wa I found the service man rather pushy with his sales tactic of trying "up sale" me to a high quality oil change. He was bound and determined that I was NOT just getting the basic oil change and every time I said "no", he would come back with another "sales pitch" so I would spend more money. I've been there before and it's been NO problem, a simple oil change is all I wanted and that is what I received. If I'm constantly going to be badgered to spend MORE than what I need, I will be taking my service elsewhere. I found this to be quite a turn off. If this happens again, I won't be returning. More

Service Desk and Service Manager very helpful and caring. Service Manager was most helpful when he took vehicle for a drive.help and explained to me what was happening and eased my fears/concerns. He was easy Service Manager was most helpful when he took vehicle for a drive.help and explained to me what was happening and eased my fears/concerns. He was easy to talk to and addressed my concerns to my satisfaction. More

Fantastic customer service experience I came in for an express oil change and my vehicle is relatively new. I did not know where everything was. Harpreet was kind and patient and showed I came in for an express oil change and my vehicle is relatively new. I did not know where everything was. Harpreet was kind and patient and showed me where to find things. He did not make me feel silly. The service was quick and efficient. All staff was happy and smiling. And wished me a good day! More

Back on the road in no time at all. Kevin got me in and out as fast as possible, very friendly. And the price was very reasonable. He kept me updated on the progress while I waited. I wo Kevin got me in and out as fast as possible, very friendly. And the price was very reasonable. He kept me updated on the progress while I waited. I would recommend Kevin brooks as the guy to talk to. More

Fast, friendly service Harry took very good care of us today when we had our vehicles serviced. He took the time to explain things and did not overlook an important recall i Harry took very good care of us today when we had our vehicles serviced. He took the time to explain things and did not overlook an important recall issue that should be tended to. All the service staff were friendly and it was the cleanest shop I'd ever seen. You could practically eat off the floors. More

friendly and helpful staff.. i went there to check on a jeep and ended up buying one. they gave me a great deal on my trade in. highly recommended to everyone. i went there to check on a jeep and ended up buying one. they gave me a great deal on my trade in. highly recommended to everyone. More