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Crest Cadillac

Frisco, TX

4.3
444 Reviews
BEST OF CREST Our best offers. Our Best Selection. Your best choice to get more for less. See why so many customers love Crest.
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6280 State Hwy 121

Frisco, TX

75034

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Showing 444 reviews

May 14, 2024

Respectful, knowledgeable, sincere, no pressure and personable. Very thankful to have the guidance and help of Jenny during a grueling process of car shopping. More

by jacklynrw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jenny Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024

This is our second car that we have purchased from Juda. He is very professional and always gets the job done. He makes the process so easy. Thank you Juda! More

by LaShunda Overstreet
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juda Shamay
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Crest Cadillac responded

Thank you for leaving such a fantastic review, and especially for recognizing Juda's exceptional service! We're delighted to hear he made your car buying experience so positive, not just once, but twice! Juda's professionalism and dedication to streamlining the car buying process are truly valuable assets to our team. We appreciate you highlighting these qualities and thanking him directly. We'll be sure to pass your kind words on to Juda – they'll definitely motivate him to keep exceeding expectations. It means a lot that you keep coming back to Crest Cadillac and trusting Juda with your car buying needs. Thank you again for choosing Crest Cadillac! We look forward to seeing you again in the future, perhaps with friends or relatives who might also benefit from Juda's expertise.

May 07, 2024

Juda was great from the first contact with him until the purchase was completed, He was honest about everything and I would absolutely send any of my friends or relatives to see him! More

by DG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juda Shamay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake was great!
May 08, 2024 -

Crest Cadillac responded

Thank you for taking the time to leave this wonderful review, and especially for recognizing Juda's exceptional service! We're thrilled to hear he made your car buying experience smooth and positive. Juda's commitment to honesty and transparency is a valuable asset to our team, and we truly appreciate you highlighting that. We'll be sure to pass your kind words on to him, knowing they'll motivate him to continue exceeding expectations. It means a lot that you'd recommend Juda and Crest Cadillac to your friends and relatives. Thank you again for choosing Crest Cadillac! We look forward to seeing you and your friends or relatives in the future.

May 06, 2024

Had vehicle pulled up ready to look at. Worked with us on our trades and stayed late to finish finance paperwork. Appreciate everyone including management who came out to help get the numbe More

by Mghogue2017
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jenny Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Crest Cadillac responded

Thank you for the fantastic review! We're thrilled to hear that your experience at Crest Cadillac was smooth and efficient. Having your vehicle pulled up and ready to view upon arrival shows great preparation, and we appreciate you mentioning that. We're also happy to hear our team worked diligently with you on your trade-in and stayed late to finalize the paperwork. That dedication to customer satisfaction is something we take pride in. It sounds like even our management team stepped in to help get the numbers right – that's a true commitment to making your deal work! We'll be sure to pass on your kind words to everyone involved, including management. Thank you for choosing Crest Cadillac and for recognizing the extra effort our team put in for you. We look forward to seeing you again in the future!

May 06, 2024

My truck looks like new. Crest did a fantastic job. I would suggest them to anyone. More

by jerry.buchanan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2024 -

Crest Cadillac responded

Thank you for leaving such a fantastic review! We're thrilled to hear your truck looks like new after our service. Our team takes a lot of pride in their work, and your kind words mean a lot to us. We appreciate you recommending Crest Cadillac to others. It means the world to us that you would entrust your vehicle to our team. Thank you again for choosing Crest Cadillac! We look forward to seeing you again soon.

May 05, 2024

I would like to express my satisfaction with the service received at Crest Cadillac in Frisco. Our sales consultant, Jenny Joseph, provided an exceptional customer experience. Her extensive knowledge and en More

by Pramitsth
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jenny Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Gabbai
May 06, 2024 -

Crest Cadillac responded

Thank you so much for the fantastic review! We're thrilled to hear that your experience with Jenny Joseph and Joshua Gabbai exceeded your expectations. At Crest Cadillac, we strive to provide exceptional customer service throughout the entire car-buying journey, and it sounds like Jenny and Joshua delivered! Their extensive knowledge, engaging demeanors, and commitment to transparency throughout the process are all qualities we value in our sales team. We'll be sure to recognize both Jenny and Joshua for their outstanding work! We're especially grateful for your kind words highlighting their professionalism, charisma, and eagerness to assist. It sounds like they made a significant impact on your decision to purchase a vehicle from Crest Cadillac. We are delighted you found a car you love at a competitive price. Thank you for recommending Jenny Joseph and Joshua Gabbai to others. Their dedication to customer satisfaction is sure to make the car-buying experience at Crest Cadillac a positive one for many future customers! Congratulations on your new car! We look forward to seeing you again soon for your service needs.

May 04, 2024

Dealership is clean, well organized with helpful friendly staff. Efficient car buying process. Definitely recommend. More

by jtebeaux
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Schuyler Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Drabick
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Crest Cadillac responded

Thank you for the fantastic review! We appreciate you highlighting the cleanliness and organization of our dealership, as well as the helpfulness and friendliness of our staff. We strive to create a welcoming environment where our customers feel comfortable throughout the car-buying process. We're especially pleased to hear that you found the car buying process efficient. At Crest Cadillac, we understand that your time is valuable, and we work hard to streamline the process without compromising on exceptional service. Your recommendation means a lot to us! Thanks again for choosing Crest Cadillac. We look forward to seeing you again in the future for your service needs or perhaps another great car purchase!

May 02, 2024

My experience with Chris could not have been more positive. He was informative and not pushy in the slightest. He really allowed me to make the best decision on my purchase and really helped guide me More

by sj99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Rucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Crest Cadillac responded

Thank you for the fantastic review! We're thrilled to hear that Chris provided such a positive car buying experience for you. It sounds like Chris found the perfect balance between being informative and helpful, without being pushy. We appreciate you recognizing that he empowered you to make the best decision for yourself, while also educating you about the Cadillac brand. We're also impressed by Chris's clear communication throughout the entire process, keeping you updated with texts and videos. That level of attentiveness ensures a smooth and stress-free buying experience. We're so happy you're super satisfied with both your purchase and your experience with Chris! We will be sure to let him know how much you appreciate his exceptional service. At Crest Cadillac, we strive to provide exceptional customer service, and Chris clearly embodies that commitment. Thank you for choosing us for your Cadillac purchase.

April 26, 2024

Austin was such a pleasure to work with! Very knowledgeable and helpful. Highly recommend! We don’t want to purchase a car from anyone else. More

by elexis.a.jones
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Drabick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Crest Cadillac responded

We're thrilled to hear about your fantastic experience! It sounds like Austin made a real difference in your car-buying journey. Austin's knowledge and helpfulness are exactly the qualities we look for in our sales staff, and we're delighted he exceeded your expectations. Your kind words about not wanting to purchase a car from anyone else mean a lot to us - that's the kind of loyalty we strive to earn from every customer. We'll be sure to pass your praise on to Austin - he'll be happy to know his efforts are appreciated! Congratulations on your new Cadillac, and thank you for choosing Crest Cadillac. We look forward to seeing you again in the future for all your automotive needs.

April 25, 2024

Jude is very helpful and supportive. It was nice experience working with him. I would recommend him for his excellent service and assistance with my car purchase. Thanks! More

by balampreet.kaur
Recommend Dealer
Yes
Employees Worked With
Juda Shamay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Crest Cadillac responded

We're so happy to hear you had a positive experience working with Jude! His helpfulness and support are what we strive for in all our salespeople. We'll be sure to pass your kind words on to him. Thank you for recommending Jude's excellent service – we appreciate you trusting us with your car purchase!

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