
Courtesy Chrysler Dodge Jeep RAM
Calgary, AB
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Norm and Hisham,they where Absolutely Professional and Actually listened to my Needs. I would also like to say a Very Big THANK YOU to all Staff members, that helped me through a Wonderful Experience and Actually listened to my Needs. I would also like to say a Very Big THANK YOU to all Staff members, that helped me through a Wonderful Experience and I Myself would Highly and Strongly recommend to everyone a wonderful time More
0/5 I have been a loyal customer of Courtesy Chrysler for over 10 years. I’ve purchased two trucks here and have always brought all of our vehicles back for servicing. It seems like their service, has ta for over 10 years. I’ve purchased two trucks here and have always brought all of our vehicles back for servicing. It seems like their service, has taken a turn for the worse. This time, I dropped my truck off first thing in the morning for a simple oil change that I was told would take a couple of hours. It is now 5:30 p.m., and I finally just got my truck back—well after closing at 4pm. We also, miss our dinner reservation. When the vehicle was finally brought out, I received a rough, half-hearted apology. The service manager seemed more angry at the staff, then he seemed apologetic. He shifted the blame onto the service desk tech and technician. Saying for some reason they put my vehicle at the end of the line of vehicles for the day, even though I had an appt. And that there was going to be a meeting with the staff. With a quick promise of a follow-up, as to what they are going to do for me. It was very nice of them not to charge me for the oil change. The whole experience felt aggressive, and rushed. I wasn't given the paperwork for the oil change and we obviously didnt talk about my inspection or oil change like they generally do. Dreadful customer service. Terrible time management. After over a decade of loyalty, I am deeply disappointed and will be reconsidering where I take my vehicles in the future. More
Easy to book an appointment. Somebody waiting for me when I dropped it off. I explained my concerns, he read back the concerns to me so we could make sure it was exactly what I s Somebody waiting for me when I dropped it off. I explained my concerns, he read back the concerns to me so we could make sure it was exactly what I said. Give me a shuttle ride home, called me when extras came up and asked for approval first. Bill was cheaper than I anticipated. Imran was great. More
I had an outstanding experience at Courtesy dealership! From the moment I walked in, I was greeted warmly and made to feel welcome. The entire team was professional, courteous, and genuinely helpful throug From the moment I walked in, I was greeted warmly and made to feel welcome. The entire team was professional, courteous, and genuinely helpful throughout the entire process. My salesperson, Alex, went above and beyond to ensure I found the perfect vehicle. They listened carefully to what I needed, answered all my questions with patience, and never made me feel rushed or pressured. I ended up with a car I absolutely love — and at a price that felt more than fair. The dealership itself was spotless and well-organized, with a great selection of vehicles to choose from. The financing process was quick and transparent, and everything was explained clearly. I really appreciated how smoothly everything was handled from start to finish. What really stood out to me was the follow-up after the sale — they made sure I was completely satisfied and even offered support if I had any questions down the line. It’s clear that customer satisfaction is a top priority here. I highly recommend Courtesy to anyone in the market for a car. This was hands down the best dealership experience I’ve ever had! More
Ryan was an excellent representative for the service dept. Courteous, clear, honest communication. They even finished working on my vehicle the same day and got it back to me earlier than anticipated. dept. Courteous, clear, honest communication. They even finished working on my vehicle the same day and got it back to me earlier than anticipated. More