yesterday my car has check engine lights on. so I drive my car to their service department.the service man called Frank I told him my car has check engine lights on and need to do standard maintenance. he said now the engineer is busy, we will call you later. so I was seating outside and waiting their shuttle bus to drop off me back to my office.11:15am shuttle bus coming back and I got into the car. this moment I saw an engineer was jumping in to my car which connect a computer stuff to under dashboard. when I was still in the shuttle bus. at 11:26 FRANK called me said we found your problem, the error code is p0404 which mean the EGR valve need replaced. the cost around $400. I was rush to my office and said ok to do it. when I completely finish my work at office, I went to google chrysler Canada. ask how much is it cost to change new EGR valve, the service person was nice to answer my question. he said should around $300. He said the parts cost around $180, the labour cost less than 1 hour. around $120. he also provide my local area 5 large dealer service manager name and phone to me. told me check with them also. So I made a few phone calls to others dealer. all of deal gave me same price for the parts which is $185, labour price from $73.00 to $150. at 3pm the shuttle bus pick me up to their service department. same guy Frank met me, and show me my bill which showing parts $197, labour 1.8 hrs $210. he said no discuess after the job has been done. if you don't like that. you do need come back to here. you can go somewhere else to fix it. I was so surprise their service. this is really worst service I have been met.
IF YOU WISH THIS DEAL CHEAT YOU LIKE IDIOT. THIS IS BEST PLACE TO GO.