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Coquitlam Chrysler

4.1

173 Lifetime Reviews

2960 Christmas Way, Coquitlam, British Columbia V3C 4E6 Directions
Sales: (604) 469-5600

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173 Reviews of Coquitlam Chrysler

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July 01, 2011

"My boyfriend and I both bought vehicles from this..."

- 1234t

My boyfriend and I both bought vehicles from this dealership and could'nt be happier...excellent sales staff and service. We got great prices on our Charger and Sebring....I will recommend this place to all my friends and family...also the staff at the service dept are friendly and nice to deal with!

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Recommend Dealer
Yes
Employees Worked With
Ian and Doug
May 20, 2011

"yesterday my car has check engine lights on. so I drive..."

- davidlin

yesterday my car has check engine lights on. so I drive my car to their service department.the service man called Frank I told him my car has check engine lights on and need to do standard maintenance. he said now the engineer is busy, we will call you later. so I was seating outside and waiting their shuttle bus to drop off me back to my office.11:15am shuttle bus coming back and I got into the car. this moment I saw an engineer was jumping in to my car which connect a computer stuff to under dashboard. when I was still in the shuttle bus. at 11:26 FRANK called me said we found your problem, the error code is p0404 which mean the EGR valve need replaced. the cost around $400. I was rush to my office and said ok to do it. when I completely finish my work at office, I went to google chrysler Canada. ask how much is it cost to change new EGR valve, the service person was nice to answer my question. he said should around $300. He said the parts cost around $180, the labour cost less than 1 hour. around $120. he also provide my local area 5 large dealer service manager name and phone to me. told me check with them also. So I made a few phone calls to others dealer. all of deal gave me same price for the parts which is $185, labour price from $73.00 to $150. at 3pm the shuttle bus pick me up to their service department. same guy Frank met me, and show me my bill which showing parts $197, labour 1.8 hrs $210. he said no discuess after the job has been done. if you don't like that. you do need come back to here. you can go somewhere else to fix it. I was so surprise their service. this is really worst service I have been met. IF YOU WISH THIS DEAL CHEAT YOU LIKE IDIOT. THIS IS BEST PLACE TO GO.

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Recommend Dealer
No
Employees Worked With
Frank (service department)
November 27, 2010

"Be warned. If you want to be attacked by 5 sales guys..."

- aduffy

Be warned. If you want to be attacked by 5 sales guys before you get out of your car this is the place. The sales guys are rude condescending and arrogant. I was in there looking for a used PT Cruiser for my 70 year old mother. They had ads online on their own site and Craigs list that showed 2009's for $7500.. Should have know its to good to be true.. they may have (had) one that they would sell at that price but its the good old BAIT & SWITCH.. list one car that has a bad ICBC claim and/or excessive high mileage.. but the rest in the lot have prices ~14k+ . The sales guy refused to give us even a rough price range unless we wrote up an official offer! I didn't want to waste his or our time, just to find out if the price was in the range we where looking. The attitude there comes from the top, as when we asked for the manager he was just as rude. Do your self a favor and visit the nice folks at Jim Pattison Chrysler Jeep Dodge Surrey

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Recommend Dealer
No
Employees Worked With
Sales/manager
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