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Claremont Toyota - Service Center

Claremont, CA

4.4
2,445 Reviews

2,445 Reviews of Claremont Toyota - Service Center

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April 27, 2024

Olive and Chantell were awesome Great service from both of them. I’ll be back soon More

by ESANS04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Han
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mo Alsalamony
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2024

Happy with my service, I will return again for service and possibly buying another car. More

by RLEGASPE76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know his name
April 25, 2024

The financing Department was not good the Financing employee did not explain nothing to me, I just signed. But my Salesperson Employee Matthew Grajales was the best explained to me Jorge P Cantuna bett More

by JORGE P CANTUNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Grajales 5 Stars
Apr 26, 2024 -

Claremont Toyota responded

Jorge, While pleased to see you had a quality experience with Matthew, we're disappointed that you were unhappy with our finance team and the vehicle you drove home in. Your satisfaction is our top priority, which is why we'd like the opportunity to speak with you about this much further. Please contact us at your convenience. We look forward to hearing from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 24, 2024

Long wait times and always looking for something extra to charge you. Service pricing super overpriced. More

by Ihatethisplace123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No Idea,
Apr 24, 2024 -

Claremont Toyota responded

We appreciate your feedback and we're discouraged to see you are dissatisfied with your experiences here at our service department. We strive to provide the best service possible, which is why we'd like the opportunity to speak with you and learn more about where we've been falling short. Please contact us when you have a moment. We hope to hear from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 24, 2024

Great experience, fast and easy I don’t have any complaints… I will be returning soon for my next service on my truck More

by ESCOBALFABRIZIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

Claremont Toyota responded

Hi ESCOBALFABRIZIO, thank you for sharing your positive experience with us! We are thrilled to hear that you found our service fast and easy. We look forward to welcoming you back for your next truck service. If you ever need anything, feel free to reach out. Thank you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 24, 2024

The place is clean, including the. Bathroom. Personnel were polite and respectful. Service advisor was in top of the situation. More

by IVA_VDL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar vergara
Apr 25, 2024 -

Claremont Toyota responded

Hi IVA_VDL, thank you for taking the time to share your experience with us. We're glad to hear that you found our place clean and that our personnel were polite and respectful. We appreciate your feedback and hope to see you again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 24, 2024

My service advisor Danny was great at providing excellent service, I would definitely choose him as my advisor next time. More

by MARIANITA82.MX.28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
Apr 25, 2024 -

Claremont Toyota responded

Hi MARIANITA82.MX.28, thank you so much for your positive feedback about our service advisor Danny! We're thrilled to hear that you had a great experience with him. We look forward to serving you again in the future. If you have any other feedback or questions, feel free to let us know. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 24, 2024

**third time I took car for service** did no explanation work done on this service...So left the 2 of 3 issues i ask to be looked at in the unknow. day light running lights fix.. How I do not know. radi More

by JAMMS324
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Edwin Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Reeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

Claremont Toyota responded

Both your business and feedback are greatly appreciated. It's very discouraging to see that we've fallen short at each of your service visits. We pride ourselves on providing 5-star service each time, which is why we'd like to address each issue outlined in this review. Please contact us at your convenience. We are looking forward to speaking with you further about this. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 24, 2024

Great Service! !! It is my preferred service department. I have taken my Toyota to other local dealerships for service but Claremont Toyota is head and shoulders abo More

by JAPOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

Claremont Toyota responded

Thank you for the glowing review, JAPOL! We're thrilled to hear that Claremont Toyota has become your preferred service department. Providing top-notch service is always our priority, and we're happy to know that our efforts are appreciated. We look forward to serving you again in the future! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 24, 2024

They had a lot of the vehicle’s we were looking at in stock compared to other dealers in the area. More

by TORRES-SAL
Recommend Dealer
Yes
Employees Worked With
Marcos Cruz
Apr 25, 2024 -

Claremont Toyota responded

Thank you so much for the positive feedback, TORRES-SAL! We're glad to hear that you enjoyed our vehicle selection. We love providing our customers with a wide variety of options to choose from. We appreciate your business and hope to see you again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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