Charlesglen Toyota

Not all dealerships are created equal It's not until you encounter a few issues with your vehicle do you really begin to appreciate a great service department in a dealership, and the leve It's not until you encounter a few issues with your vehicle do you really begin to appreciate a great service department in a dealership, and the level of service of which you receive. Although I didn't purchase my new truck from Charlesglen, you can bet that if I do decide to purchase a Toyota again in the future, I will most definitely purchase from Charlesglen Toyota. If for only one reason, then because of the quality of service I have received from the people in their service department. Dan Wilson, a service adviser at Charlesglen, is awesome! He really is. Without question he has to be the best service adviser I have ever had the pleasure to deal with. He's knowledgeable, friendly, personable, and helpful. He understands how complicated some of this technology is, and the importance of the details; properly identifying the issues, then clearly communicating these same issues and/or solutions with both the mechanics and customers. Another person I would like to mention is John Perri, the shop foreman in their service department. When Dan saw that I was still experiencing some small issues with my truck, (a rattle in the headliner/roof of my truck that only rattled on rough roads, in the cold... sometimes...), he then introduced me to John. John and I went for a road test, and although it wouldn't rattle with him in the truck!, he took it back to one of their mechanics and a few hours later they fixed it. My point is this; I have better things to do then right great reviews for any person, or company, unless there is a really good reason to do so. Believe me, I have other things to do with my time. However, when there is someone, or some company, that has done something very well, especially when others have failed miserably, I have to give credit where credit is due. And, Charlesglen Toyota, the people they employ, are doing a wonderful job. A company is only as good as the people they employ. So, when I spend my hard-earned money on a vehicle I hope it's worth it. However, if something goes wrong, and it happens, then I expect that same company to help. In my case, Country Hills Toyota was happy to sell me the new truck, then a new lift-kit (suspension upgrade), new exhaust, wheels & tires, etc... ,however, when things started to go wrong their service department, their commitment, and their service, failed repeatedly. The service department at Charlesglen stepped up and I am grateful. Thank you Charlesglen and thank you Dan ! Sincerely, Brad Rooksby More

A Happy Couple Mike at Charlesglen Toyota definitely made our experience of shopping for a new vehicle a pleasant one! We found him to be friendly, very knowledge, Mike at Charlesglen Toyota definitely made our experience of shopping for a new vehicle a pleasant one! We found him to be friendly, very knowledge, personable, accommodating, and excellent to deal with. He took time to answer our questions, and made sure that we were given a good deal. He introduced us to John, the New Vehicle Manager, and we were able to have a fine chat with him, too. Jim, the Delivery Coordinator, did a super job of showing us the 'must know' parts of our Rav4 before we left the premises. Wil and Gary capably walked us through the finance part. We had exceptional service in all areas! Keep up the outstanding job, Charlesglen Toyota! More

Wonderful experience & wonderful team We have been customers of Charlesglen Toyota since we moved to Calgary 8+ years ago and they have provided continuous outstanding service. We are grea We have been customers of Charlesglen Toyota since we moved to Calgary 8+ years ago and they have provided continuous outstanding service. We are greatful for their continued commitment to us. Thank you Charlesglen Toyota! More

New Sale This is the second vehicle we have purchased through Charlesglen, We traded in our Rav4 2008 for the 2015, Dave was extremely helpful, we did not f This is the second vehicle we have purchased through Charlesglen, We traded in our Rav4 2008 for the 2015, Dave was extremely helpful, we did not feel pressured. The service and care received at the dealership has been excellent, keep it up and you will keep us as customers. More

Thank-You Very Much Great to work with. Very friendly. Edmund and John were great. Mark who we pick-up the new 4Runner from was very good new his stuff about the SUV. Great to work with. Very friendly. Edmund and John were great. Mark who we pick-up the new 4Runner from was very good new his stuff about the SUV. More

Great experience at CharlesGlen Toyota! I was treated with courtesy and respect at CharlesGlen Toyota! I bought my 2015 RAV4 from Hala Saaid, she was very friendly and made the purchase easy I was treated with courtesy and respect at CharlesGlen Toyota! I bought my 2015 RAV4 from Hala Saaid, she was very friendly and made the purchase easy and painless. The Business Manager, Alex Keong, was knowledgeable and professional, and the Delivery Coordinator Jim McAlorum was superb to deal with. Thanks to Jim I know how to operate the RAV's "computer dashboard"! Thank you all! More

I'll be back This was the second car we've bought from Charlesglen. We came in looking for one model but after 4 test drives spread out over 3 visits we bought a d This was the second car we've bought from Charlesglen. We came in looking for one model but after 4 test drives spread out over 3 visits we bought a different one. Our sales person was very patient and pleasant and everyone we had contact with was friendly and professional throughout the whole process. We got a nice discount on the car, too. More

I was treated well Staff are friendly, helpful, patience and treated me well and i was given a discount on my 2013 toyota matrix that I've bought..Thank you... Staff are friendly, helpful, patience and treated me well and i was given a discount on my 2013 toyota matrix that I've bought..Thank you... More

The Best -I felt like a VIP! - All service appointments no issues or concerns in 6 years - Just traded my first RAV4 for a 2015 one and was really happy with the trade in and Lov - All service appointments no issues or concerns in 6 years - Just traded my first RAV4 for a 2015 one and was really happy with the trade in and Love my new RAV4!! -Best staff ever!! A Team! More

Great experience, staff friendly and helpful! Picked up my new Barcelona red 2016 Toyota Corolla this afternoon...Awesome! Drove into the sunset a very happy camper. Thank you Charles Glen Toyota. Picked up my new Barcelona red 2016 Toyota Corolla this afternoon...Awesome! Drove into the sunset a very happy camper. Thank you Charles Glen Toyota. More