Charlesglen Toyota

Happy Great customer service experience through all the sale and purchase process. Thank you Stephen and the post sale team.!! 1 2 3 4 5 6 7 8 9 10 Great customer service experience through all the sale and purchase process. Thank you Stephen and the post sale team.!! 1 2 3 4 5 6 7 8 9 10 More

Top notch Excellent experience buying and picking up my new Rav4. On time and ready to go. Great delivery with everything explained and prepared. Thanks Charles Excellent experience buying and picking up my new Rav4. On time and ready to go. Great delivery with everything explained and prepared. Thanks Charlesglen I will be back More

Most pleasant service that you can get I went to the dealership 4 hours ahead of my appointment. I was not expecting to be accommodated right away but they did! From the get go I know I wil I went to the dealership 4 hours ahead of my appointment. I was not expecting to be accommodated right away but they did! From the get go I know I will have a very pleasant experience. They gave me options, showed me what they have and explained to me in details what I am getting into. I have a clear picture of what is ahead of me and that to me is reassuring. I believe it goes with the territory but they are the most polite people you will rub your elbows with in a car dealership More

Great experience My experience was nice and easy. Every step of the way the staff was nice and enjoyable to talk to. I will probably buy from again in the future. My experience was nice and easy. Every step of the way the staff was nice and enjoyable to talk to. I will probably buy from again in the future. More

2014 4 runner From the time we arrived to leaving with our 4 runner, we had the best service ever! From Our sales girl Jurate to our appraiser to phil, Jim and Alex From the time we arrived to leaving with our 4 runner, we had the best service ever! From Our sales girl Jurate to our appraiser to phil, Jim and Alex, so friendly and professional. More

....great place, great cars. ....just bought a new (2015) RAV4 from Charlesglen Toyota. Everyone was very helpful, especially Jurat Perminaite. I wasn't going to buy until she to ....just bought a new (2015) RAV4 from Charlesglen Toyota. Everyone was very helpful, especially Jurat Perminaite. I wasn't going to buy until she told me all about their deal. Also Jim McAlorum, he explained everything about my new vehicle, very thoroughly. Alex Keong went thru the paperwork with me, so much of it. The service people are all very nice too. All in all a great experience. Great vehicle (2015 RAV4) as well. Now I just hope no-one bangs into it, like someone did to my other RAV4 that Charlesglen took as my trade-in. Great job people. More

perfect There are 3 salemen help me to buy RAV4 of toyota. They are very nice,and I felt everything perfect in the shop. That is very good. There are 3 salemen help me to buy RAV4 of toyota. They are very nice,and I felt everything perfect in the shop. That is very good. More

Amazing When you get amazing service from 1 staff at a company you feel really good but when its from everyone you had to deal with its phenomenal. My journey When you get amazing service from 1 staff at a company you feel really good but when its from everyone you had to deal with its phenomenal. My journey started with Hala who patiently worked with me while I tried to make up my mind on an SUV for my wife who happened to be thousands of kilometres away & an 8hr time difference. I had to go back n forth constantly, I never felt under any pressure, it was obvious Hala had my best interest at heart & wanted to ensure we got what most suited our needs. Next stop was Tyler, when I eventually decided on what car to get, he went through all the added features available and worked within my budget, answering all my "dumb" questions, keeping me informed on the cars arrival and detailing each step. He even covered my taxi ride to the dealership & my first registration. Wow! Pickup day I met with Tim, quite a gentleman, he went through all the features of the car, answered all my questions patiently, and there were quite a lot (its my first toyota). I booked a follow up appointment to meet with a mechanic to go through the cars features n parts in-depth next week. (Had no idea thats' a service car dealerships offered; at least not at mercedes where i got my first car). I left the dealership feeling like a cousin in a big extended family. The car also rides as smooth as the amazing service I got at Charlesglen. Am loving it!! Cant wait to buy my next car from them or jus come around sooner n pretend to ?? More

Great experience! Tim and Mike and Alex are amazing! Made the whole buying experience easy and fun. Heres 2 dozens chocolate brownies for you guys! Heres to a long ter Tim and Mike and Alex are amazing! Made the whole buying experience easy and fun. Heres 2 dozens chocolate brownies for you guys! Heres to a long term relationship with my RAV 4! More