Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Casey BMW
Newport News, VA
1,559 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home.
If you’d like to know just why you should purchase your next vehicle from Casey BMW, read on!
• We are a family-run business with family values, and we care deeply about our reputation
• We offer state of the art facilities along the Peninsula, as well as one in Williamsburg
• We are a one-stop shop—sales, service, and parts in one convenient location! You won’t find such a huge selection anywhere else
• We employ certified and factory-trained technicians who are dedicated to servicing your vehicle quickly and thoroughly
• Take advantage of our loaner vehicles or shuttle while your car’s in service—or hang out with us and enjoy our free Wi-Fi!
• Our parts store provides everything you need for your BMW. If we don’t have what you need in stock, we will order it and let you know as soon as it arrives!
For all these reasons and more, it’s no wonder that Casey is The Only Name You Need to Know!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,559 reviews
May 13, 2024
She was straight to the point and let me know what it is from the start! I like straight to the point! Very professional, courteous and polite! Great customer service! from the start! I like straight to the point! Very professional, courteous and polite! Great customer service! More
by fbmannin
Helpful May 12, 2024
I had a fantastic experience at this dealership Allexio was friendly, knowledgeable, and went above and beyond to make sure I found the right car. The financing process was smooth and easy, and I never fel was friendly, knowledgeable, and went above and beyond to make sure I found the right car. The financing process was smooth and easy, and I never felt pressured to make a decision. More
by damonwebster76
Employees Worked With
May 11, 2024
It was a good experience! From finding the car online, to seeing it and then purchasing it. John was exemplary and the Staff was super friendly and receptive to any and all of From finding the car online, to seeing it and then purchasing it. John was exemplary and the Staff was super friendly and receptive to any and all of my needs More
by jacques.judd
May 07, 2024
Danisha is informative and pleasant to work with in closing the deal. Everything is straight forward and no hidden agenda. closing the deal. Everything is straight forward and no hidden agenda. More
by Ana Torres
Employees Worked With
May 06, 2024
I was welcomed to Casey's BME BY Danisha Tisdom, with big smile and welcoming professional attitude. I test drove an X1 with Danisha. I was impressed with her knowledge of the various options. She explained smile and welcoming professional attitude. I test drove an X1 with Danisha. I was impressed with her knowledge of the various options. She explained the technology in a way that I was assured that I would be able to master the complex technologies of the vehicle. So, we got the X1 and we love it. Danisha Tisdom and her profesiona attitude is an asset to Casey's BMW.. More
by Lreznicek
May 05, 2024
I have purchased many cars in my life and Alex made these purchases by far the most transparent and comfortable. He was truly amazing. The whole Casey experience was great. We came across the HRBT to look at purchases by far the most transparent and comfortable. He was truly amazing. The whole Casey experience was great. We came across the HRBT to look at a new car. We left with 2 beautiful well cared for used cars. All of that was due to Alex’s personality and honest approach and demeanor. Keep this young man on your team! More
by Mark
May 04, 2024
Excellent experience. Robin was attentive to my questions. This was an out of state transaction. Robin was attentive to my questions. This was an out of state transaction. More
by maepstein27
Employees Worked With
May 03, 2024
Everyone was helpful and great to work with. The process from purchase to delivery was very smooth. The process from purchase to delivery was very smooth. More
by aplombardo
May 01, 2024
Excellent service and very professional . Alex and Bill was top notch in every way I needed in purchasing my new and first BMW Alex and Bill was top notch in every way I needed in purchasing my new and first BMW More
by joaniesnell13
April 30, 2024
Danisha was great to work with and extremely knowledgeable. Made the whole process easy and straightforward. knowledgeable. Made the whole process easy and straightforward. More
by William
Employees Worked With
