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Casey BMW
Newport News, VA
1,551 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home.
If you’d like to know just why you should purchase your next vehicle from Casey BMW, read on!
• We are a family-run business with family values, and we care deeply about our reputation
• We offer state of the art facilities along the Peninsula, as well as one in Williamsburg
• We are a one-stop shop—sales, service, and parts in one convenient location! You won’t find such a huge selection anywhere else
• We employ certified and factory-trained technicians who are dedicated to servicing your vehicle quickly and thoroughly
• Take advantage of our loaner vehicles or shuttle while your car’s in service—or hang out with us and enjoy our free Wi-Fi!
• Our parts store provides everything you need for your BMW. If we don’t have what you need in stock, we will order it and let you know as soon as it arrives!
For all these reasons and more, it’s no wonder that Casey is The Only Name You Need to Know!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 1,551 reviews
May 01, 2024
Excellent service and very professional . Alex and Bill was top notch in every way I needed in purchasing my new and first BMW Alex and Bill was top notch in every way I needed in purchasing my new and first BMW More
by joaniesnell13
Helpful April 30, 2024
Danisha was great to work with and extremely knowledgeable. Made the whole process easy and straightforward. knowledgeable. Made the whole process easy and straightforward. More
by William
Employees Worked With
April 28, 2024
Mr. Hargraves is the best. he is very helpful and knowledgeable about the cars and went above and beyond to make the buying experience a pleasure. I would absolutely recommend that any of my friend knowledgeable about the cars and went above and beyond to make the buying experience a pleasure. I would absolutely recommend that any of my friends contact Joe for their next car. He made a stressful experience a pleasure and i would trust him with any other purchases. More
by craiggel
April 27, 2024
In terms of professional care Jon took care to ensure a great experience and we will definitely be returning in the future! great experience and we will definitely be returning in the future! More
by jstoneman1977
April 26, 2024
Matt has great customer service skills and he works to make his customers happy! Great buying experience. make his customers happy! Great buying experience. More
by Wameads
April 24, 2024
Danisha was a pleasure to work with. Extremely knowledgeable of the vehicle, polite, professional, and responsive. Extremely knowledgeable of the vehicle, polite, professional, and responsive. More
by John A
Employees Worked With
April 23, 2024
Unmatched professionalism, knowledge, and dedication. Ask for Alexander Kennedy, he’ll get you in the right vehicle for you! Ask for Alexander Kennedy, he’ll get you in the right vehicle for you! More
by KerryGainesVW
Employees Worked With
April 23, 2024
The car buying process was smooth. The dealer carefully explained differences between lease and loan and furthermore broke down payment process. I would recommend the Casey way The dealer carefully explained differences between lease and loan and furthermore broke down payment process. I would recommend the Casey way More
by Samuel Ampadu
April 21, 2024
My service advisor was AJ Phillops. I have worked with AJ for several years with multiple BMW's. I always found AJ to be professional, competent, courteous and knowledgeable. AJ believ I have worked with AJ for several years with multiple BMW's. I always found AJ to be professional, competent, courteous and knowledgeable. AJ believes in treating his customers fairly and he appears focused on doing what's right for the customer. He's a keeper. More
by Inkeeper40
Employees Worked With
April 21, 2024
My service advisor was AJ Phillips and he is efficient, courteous and knowledgeable. He keeps you fully informed throughout the process. In my case a last minute doctor’s appointment came up, and he arran courteous and knowledgeable. He keeps you fully informed throughout the process. In my case a last minute doctor’s appointment came up, and he arranged to have my loaner available the night before my scheduled service, so that I could make the early MD visit. Thanks AJ and Casey for great service. We currently own two BMW’s, both of which were purchased new at Casey. More
by 2014BMW550XI
Employees Worked With
