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Car-On Auto Sales

Ottawa, ON

3.8
682 Reviews

1700 Cyrville Rd

Ottawa, ON

K1B 3L8

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682 Reviews of Car-On Auto Sales

August 14, 2017

Class x 100% Highly recommend . Professional service with zero pressure, no pushy sales person. Kevin was great, along with all staff. They catered to my timeline More

by MyRav4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Brault, Kevin Purdy
August 12, 2017

Professional and Friendly Staff I had put a down payment of $500 on a 2001 Ford F150, before I had thought of the cost to safety and e-test the vehicle, without even knowing if it wo More

by vserb1337
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Simon Caron, Kevin Purdy
August 05, 2017

Awesome Mario was the best salemen I have ever had the pleasure of dealing with. He was patient and understanding of my situation and went to finance person t More

by Jayne Bean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan in finance, Mario Brunet
August 04, 2017

Wonderfil Experience I came in to Car On to test drive what would become my new car. Keven greeted me at the door and got me out for a test drive quickly. Come time to mak More

by Carlos Falovo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Purdy
August 01, 2017

Great Thanks Mario for all your help. I appreciated your support at every stage. It was a huge deal for me to drive from PEI to purchase this vehicle, but More

by F Martha Deacon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Brunet
August 01, 2017

Truthful and Professional. The car I received was just as good shape as I expected. The photos were perfectly shown online. Mario was very helpful in purchasing the vehicule. Ev More

by Dcashmore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Brunet, Simon Caron
July 28, 2017

Amazing, Awesome, and Home! These guys are amazing, friends have recommended me to buy my first vehicle here, and for once, my friends were actually right! Keep it up. More

by StevieRock365
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Simon, and Dan., Wade Kerr
July 27, 2017

Doesn't put customer first For the money I paid for the vehicle the tires were in poor shape.Brought this to they"re attention and they said there was nothing wrong. More

by snoball
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mario Brunet, Ken Iselmoe
Aug 04, 2017 -

Car-On Auto Sales responded

Hello Mr. Whyte, thank you for your review. I am sorry to hear that you were not happy with the tires that were delivered on your Pathfinder. When we sold you the Pathfinder it had 70,462 km on it. As I am sure you can understand a used vehicle does not come with new tires. That being said , the Ontario Ministry of Transportation is very clear as to whether tires pass or fail “Safety Standards”. The Ministry deems that a tire over 2/32”(2 mm) is safe to drive and meets Ontario Safety Standards,(new tires range between 5/32” on performance tires to 9/32 on average passenger tires) . A quick rule of thumb is that each 1/32” is approximately 10,000 km of normal driving. When you took delivery of your Pathfinder the front tires depth measurement was 4/32” and rear tires were at 8/32”, indicating approx. 20,000km of driving still left on the front tires and approximately 50,000 km of driving on the rear tires. Furthermore, we price our vehicles according to condition, mileage and wear and tear. I understand that you may have felt “safer” with new tires on your vehicle and I respect the fact that you decided to replace them, however, that was a personal decision you made and we don’t feel it’s reasonable for you to ask us to replace tires that not only meet Safety Standard but well exceed them. Mr, Whyte, we appreciate your business and hope that, despite this unfortunate disagreement on tires, you are otherwise happy with your Pathfinder and wish you many years of worry free driving.

July 27, 2017

Very Good dealership We have had a very great experience. Mario, Ken, and Alex went out of their way to make sure that we were completely satisfied with our vehicle. Defin More

by Adolf123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard, Alex, Mario Brunet, Ken Iselmoe
July 25, 2017

I was well taken care of by Kevin in sales. Kevin set me up with a 2012 Chevy impala his knowledge and willingness to go the extra mile is what really sold me on the dealership. Finance was done More

by Znoozy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Brault, Ken Iselmoe, Kevin Purdy
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