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Capital Chrysler Jeep Dodge
Ottawa, ON
1,154 Reviews
Capital Dodge has been serving the community of Ottawa and surrounding areas for over 60 years. We have a proud history of delivering excellent service and quality care to each and every one of our valuable customers. Thank you for allowing us to earn your trust and keep it over the past decades. We look forward to another 60 years of serving you in our new dealership located at the Palladium Autopark next to Canadian Tire Centre. We have made it possible to give our customers even more service in this new state of the art facility.
We are committed to being involved in the community, through participation in charities, hockey teams, and also the United Way. We are here for YOU and your family to make sure you’re completely satisfied.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,154 reviews
March 20, 2015
Achat de véhicule chez Capital Dodge Madame Andréanne Budd s'est avérée une travailleuse infatigable afin de trouver des accomodements et des terrains d'entente. Certains facteurs reliés Madame Andréanne Budd s'est avérée une travailleuse infatigable afin de trouver des accomodements et des terrains d'entente. Certains facteurs reliés au prix peuvent poser des enjeux è cause de la compétition, ce qui rend le défi d'effectuer une vente encore plus difficile. Elle s'est avérée d'une politesse et d'une gentillesse exemplaire. Surtout, elle est à son affaire et s'occupe rapidement de ses clients, ce qui définitivement permet d'éviter de perdre des ventes. Je retourne la rencontrer après quelques semaines de mon achat peut-être afin de négocier l'achat d'un autre véhicule. Mes sincères remerciements. J'admire aussi particulièrement le choix exquis de ses couleurs de Fiat! J.R.Phaneuf, conseiller juridique More
by Achat Capital Dodge
Helpful March 20, 2015
Multiple Service Visits for Grand Caravan 2014 I had several issues with my brand new Grand Caravan 2014. I have always brought it to Capital Dodge for service. During drop off / pick up I have dea I had several issues with my brand new Grand Caravan 2014. I have always brought it to Capital Dodge for service. During drop off / pick up I have dealt mostly with Nick Hall. He is the service desk person par excellance: always friendly, with a smile. He listens well to my issues and during pickup explains in details work done. Way to go, Nick! More
by Jan
Employees Worked With
Nick Hall
March 20, 2015
Just a Great Experience! Picked up my new 2014 Ram this week and I love it. Have to say I initially I was more tire kicking, but Brian Badelt worked out a great deal for me an Picked up my new 2014 Ram this week and I love it. Have to say I initially I was more tire kicking, but Brian Badelt worked out a great deal for me and got me into the vehicle I wanted .. Thanks Brian... Also can't wait to order some accessories through the new on line parts store. Great to be able to see the installed price or the DIY price. The experience was great with no pressure. I have purchased close to 10 new vehicles so far in my lifetime and this was one one of the easiest so far. Great job to everyone at Capital Dodge! More
by Ken
March 18, 2015
poor post sale customer service polite and friendly staff, very poor after sale service- car not detailed, no phone calls back, ownership not ready upon delivery, still have a missin polite and friendly staff, very poor after sale service- car not detailed, no phone calls back, ownership not ready upon delivery, still have a missing part with no solution from dealership.... seems very strange compared to other reviews.. More
by mike
March 18, 2015
Being that guy! Well I am a little picky and might find issues others wouldn't notice but the service team at Capital are always listening. Nick provides me daily upd Well I am a little picky and might find issues others wouldn't notice but the service team at Capital are always listening. Nick provides me daily updates on the vehicle. He was able to fix my concerns in a timely fashion. Very happy with the service provided from Nick and his team. Well done and look forward to my next visit. Thanks again More
by SO
Employees Worked With
Nick Hall
March 17, 2015
Engine Light With countless issues with our new 2014 Dodge Grand Caravan, an unexpected engine light came on. We stopped in at Capital Dodge, which is not where w With countless issues with our new 2014 Dodge Grand Caravan, an unexpected engine light came on. We stopped in at Capital Dodge, which is not where we purchased the van, and they took the time to fix the issue. They were booked solid and down technical/mechanical staff but still managed to find the time to fix our issue. More
by Shannon
Employees Worked With
Jamie in Service., Nick Hall
March 16, 2015
New Van Mike was very helpful when we purchased our new van. He went out of his way to make sure we got the right vehicle for the best price. Mike was very helpful when we purchased our new van. He went out of his way to make sure we got the right vehicle for the best price. More
by Merc70
Employees Worked With
Mike LeBlanc
March 16, 2015
New Fiat 500 I love my new little Fiat! Andreanne was wonderful to work with. She was charming: outgoing, friendly and a good listener. There were no pressure I love my new little Fiat! Andreanne was wonderful to work with. She was charming: outgoing, friendly and a good listener. There were no pressure tactics at all. Although it was frustrating trying to negotiate a price with her manager (and my mother and I are not 'girls'!), she still came out the good guy. I appreciate her time in showing me the ropes for my new car, and I know I can contact her any time if I have any questions or problems. She even delivered my car on her day off! I would happily and confidently recommend Andreanne to anyone who is interested in a Fiat! Well done! More
by Jocelyn
Employees Worked With
March 11, 2015
Dodge ram slt Mike was awesome at finding us the right truck for the right prize , will definitely come back for the next vehicle! Really happy to try this new ra Mike was awesome at finding us the right truck for the right prize , will definitely come back for the next vehicle! Really happy to try this new ram out More
by Louis
Employees Worked With
Mike LeBlanc
March 09, 2015
Purchased a 2015 Jeep Cherokee Brian was very knowledgeable, friendly, and helpful. We were actually going to purchase the Mazda RX-9 but after Brian showed us the Jeep Cherokee, we Brian was very knowledgeable, friendly, and helpful. We were actually going to purchase the Mazda RX-9 but after Brian showed us the Jeep Cherokee, we changed our minds completely. We'll definitely return to Capital Dodge for our next vehicle as well as the maintenance on our new Cherokee. More
by sinkpen
Employees Worked With
