Capital Chrysler Jeep Dodge
Ottawa, ON
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Painless - an almost pleasant experience! I find buying cars to be a very stressful experience. I like to have all my ducks in a row before I start - most importantly a reasonable "on the road I find buying cars to be a very stressful experience. I like to have all my ducks in a row before I start - most importantly a reasonable "on the road" price I'm willing to pay and able to afford, including a rough idea (through research) of what I think my existing car would be worth on trade in. I'd been dealing with another out of town dealership for over a week, and they were staunchly unwilling to move from the initial price I was given, which was out of my range due to a lowball on the trade in. So I visited Capital City Dodge, and within 20 minutes I was given the price I thought was reasonable. Less than an hour later, I'd processed through the majority of the paperwork, and two days later picked up my new car. I dealt primarily with Andreanne and Michael, they were amazing - this was the car buying experience I'd always dreamed of! More
Awesome experience! We've had many great vehicles and some good experiences over the years. This was our first Ram product and first excursion into Capital, and, I have We've had many great vehicles and some good experiences over the years. This was our first Ram product and first excursion into Capital, and, I have to say, the gang at Capital was exceptional. I dealt with Brian Badelt for the most part and when I came in unannounced a few times when he was busy, he managed to find someone to help me out. I was interested in the high end pickups and Brian was honest with me regarding the best options in comparison to the trim lines. The truck I purchased is awesome and pretty much exactly what I was looking for. I've had situations in the past at other dealers where the "finance guy" does the hard sell on extended warranty and add-ons, but Mike Skaff was straight forward and there was no pressure. I was in and out of his office in less than 5 minutes. Overall a great experience and I would recommend paying them a visit if you're looking for a Ram truck! More
Such A great experience and great customer service I have two dodge ( Dart and Durango). Nike From Service department provided such a great and professional service with detailed information & answers. I have two dodge ( Dart and Durango). Nike From Service department provided such a great and professional service with detailed information & answers. Thank you Nike More
New RAM Josh did a great job at helping us getting the truck that we wanted at a great price! I would highly recommend going to Josh if are in the market to b Josh did a great job at helping us getting the truck that we wanted at a great price! I would highly recommend going to Josh if are in the market to by a truck without all the BS! More
New RAM 1500 - smooth purchase Traded my 2010 RAM 1500 and purchased a new 2016 replacement. Andreanne was very courteous and quickly selected the exact model with options that we Traded my 2010 RAM 1500 and purchased a new 2016 replacement. Andreanne was very courteous and quickly selected the exact model with options that we wanted from on-lot inventory. We reviewed, negotiated and settled on a price and a few days later our new truck was ready. Andreanne made the entire process very smooth and pleasant. She seemed to truly care about making sure that we were happy with our purchase. We also had some accessories mounted and Brian in parts was very helpful to ensure that our truck was delivered to us quickly with the accessories installed. Highly recommend dealing with Andreanne, Brian and Capital Dodge. More
Another very good purchase experience at Capital Dodge J'ai eu le plaisir de revoir Madame Andréanne Budd cette année en vue de l'acquisition d'un 4 roues motrices. J'ai choisi un Ram Sport, édition spéc J'ai eu le plaisir de revoir Madame Andréanne Budd cette année en vue de l'acquisition d'un 4 roues motrices. J'ai choisi un Ram Sport, édition spéciale, lequel semble vraiment attirer l'attention sur la route. Le comportement est excellent et on s'y sent en toute sécurité. Le processus d'achat s'est déroulé de façon ouverte et professionnelle dans le cadre d'une transaction gagnant-gagnant de la part de tous y compris le management et le service des pièces et son gestionnaire ainsi que le gestionnaire attitré du contrat. Expérience donc fort agréable et sans anicroche alors que tous ont fait le maximum afin de donner satisfaction au client. Il s'agit d'un comportement exceptionnel dans l'industrie de l'automobile au détail. Merci à tous et toutes encore une fois et bravo pôur vos bons services. JRP More
returned for another Mopar product Gotta love these people, no pressure and treated like I really mattered to them. I traded my 2013 Fiat for a 2016 Jeep, it was a snow thing... I was Gotta love these people, no pressure and treated like I really mattered to them. I traded my 2013 Fiat for a 2016 Jeep, it was a snow thing... I was given more than fair value for my trade, I did check before the process. Upon delivery my new Jeep was completely detailed and ready to go. This is my second Purchase and second time dealing with Andreanne Budd, and once again a pleasurable experience. I will be returning for my next car, no doubt at all. More
Needed a car Josh is great salesman he knows what he is talking about and he he really understands most new car buyers issues budget. It was a pleasure dealing wit Josh is great salesman he knows what he is talking about and he he really understands most new car buyers issues budget. It was a pleasure dealing with Josh and i would recommend him to anybody who asks me where i bought my truck. Also mike in finance when i picked my we were very limited in time Mike was very understanding and had got us out of there very quickly so my son didn't miss his hockey game. More
Flawless Josh is a salesman that can understand a clients needs and address them quickly without any pointless selling or pushing a vehicle I didn't need. As a Josh is a salesman that can understand a clients needs and address them quickly without any pointless selling or pushing a vehicle I didn't need. As a business owner I appreciate service and integrity above all else, and I received nothing but the highest end of both during my experience with Capital Dodge. Walking into a car showroom is not a comfortable experience at the majority of dealerships, but Capital made me feel welcomed and without any pressure to buy. I am walking away with full knowledge of my purchase, and confidence that I have been given the best deal possible. Josh, Ken in finance and Brian in parts are knowledgeable in their fields, and have guided me flawlessly through my second vehicle purchase...no detail was overlooked and i have walked away with everything i could have hoped for and some. If the service stays at this level you have won my business, and my referral. I will happily buy from Josh and Capital again with unbreakable confidence. Thank you sincerely for making my old car and the bad experience vanish in the dust of my new beast. Best, Renae Nixon More
Josh was a pleasure to deal with Josh was great to deal with. Very honest and funny made us feel comfortable buying our new truck. He managed to win over a lifetime GM guy and convinc Josh was great to deal with. Very honest and funny made us feel comfortable buying our new truck. He managed to win over a lifetime GM guy and convinced me that my new Ram was a better option. Will definitely be recomending him to my friends and family. More