Capital Chrysler Jeep Dodge

Pleasure to work with Diligent, efficient, insightful and pleasant are just a few of the words I would use to describe Paige. Paige makes dealing with Capital Dodge a real Diligent, efficient, insightful and pleasant are just a few of the words I would use to describe Paige. Paige makes dealing with Capital Dodge a real pleasure. More

very good Always a great time visiting this place, we bought our van in smiths falls but choose to drive to kanata for services even though we live closer to sm Always a great time visiting this place, we bought our van in smiths falls but choose to drive to kanata for services even though we live closer to smiths falls, they always have services that are on time and quick which makes it easier when having a toddler on board! Thanks guys! More

Excellent Service! I was in a car accident in December (no injuries) and my car was a write-off. As a result, I reluctantly had to make a new purchase. Sean Russett an I was in a car accident in December (no injuries) and my car was a write-off. As a result, I reluctantly had to make a new purchase. Sean Russett and his team went out of their way to accommodate me and help me choose a vehicle that fit my needs. Sean turned what could have been an otherwise a stressful situation into a truly hassle-free and great experience - I am so pleased with my new Jeep! Highly recommend! More

looking at a new car after arriving at capital dodge i was greeted by the sales staff right away and they were very helpful. they were very helpful with finding me a truck after arriving at capital dodge i was greeted by the sales staff right away and they were very helpful. they were very helpful with finding me a truck in my price range comfortably and comfortable. i did not recieve the same type of treatment at other dealerships. i will be recommending friends to go here for their vehicles More

New van purchase Andreanne helped me with the purchase of a new grand caravan. She was great and very helpful in getting me a good deal. Thanks for your help. Andreanne helped me with the purchase of a new grand caravan. She was great and very helpful in getting me a good deal. Thanks for your help. More

No Customer Service What so Ever!! Had an appointment for a recall on my new Fiat bought at this dealership, was told to pull into the service bay. Pulled in and brought my keys to the Had an appointment for a recall on my new Fiat bought at this dealership, was told to pull into the service bay. Pulled in and brought my keys to the service desk only for him to throw his arms in the air and say I have to wait at my car for Nick. Waited over 10min next to my car with my keys in my hand while several other employees stood around drinking coffee and ignoring me as well as a another couple in the bay next to mine also waiting. My instinct at this point was to leave and I wish I had! Finally my info was taken along with my keys and I was told it would take 4 to 5 hours. On the phone they said 2hrs, but I was ok with the extra time and had a ride so went home. 7 hours later I received a call saying that they had "run into problems" and would it be ok if they had to keep it over night. I said yes I could leave it overnight, but the "problem" was not identified. The next day I went to work and by 3pm had still not received a call. I finally called them as I was leaving work and was told my car was 20min from being ready so I headed out to pick it up in horrible weather as I was 30min away. Upon my arrival I was told it would be an hour (I'm pretty sure they hadn't even started on my recall until I showed up, ~29hrs after my original appointment). At this point I was quite frustrated and asked them what they planned to offer me for my trouble, they just shrugged and said unforeseen things happen. I left again and was told they'd call when it was complete, 4 hours later I got a call that it was finished (glad I hadn't decided to wait for the supposed 1hr). When I finally picked up my car on day 3 after a 11am appointment for a 2 hour fix I asked at the desk what "problem" they had encountered and if it was something I should worry about. I was told there were no problems and it was a simple instal. Also left my name and number at the front desk for the General Manager to call, and she never did. I will never purchase a car here or spend another second in this service centre, very frustrating and insulting to be treated with such disdain. I have owned many different vehicles over the years and have never had an experience quite so horrendous!! More

Love being back in a JEEP What an amazing sales staff! Many thanks to Sean , Jack, Jaimie and Josh for getting my JEEP to me before the snow storm and in time for the New Year! What an amazing sales staff! Many thanks to Sean , Jack, Jaimie and Josh for getting my JEEP to me before the snow storm and in time for the New Year! More

Love my Jeep SEAN and Jamie where great getting my new Jeep Cherokee trailhawk. They where great finding the right jeep and payment for me and my family. SEAN and Jamie where great getting my new Jeep Cherokee trailhawk. They where great finding the right jeep and payment for me and my family. More

New Car Good Price We had a good experience buying from Capital Dodge. Staff was friendly and helpful. If you catch them on the right day, you can get a great deal. We had a good experience buying from Capital Dodge. Staff was friendly and helpful. If you catch them on the right day, you can get a great deal. More

Awesome Experience Chris was very knowledgeable. I went in looking to buy a car and he answered all of my questions with ease. He was very comfortable in what he was doi Chris was very knowledgeable. I went in looking to buy a car and he answered all of my questions with ease. He was very comfortable in what he was doing and answered all of my questions. I would certainly recommend this dealership to anyone and Chris MacCuaig! Thanks for your help! More