Capital Chrysler Jeep Dodge Ram

Great Service Basem was a great help with resolving my warranty issue, they properly diagnosed the issue and made sure it was resolved. He followed up with me to ma Basem was a great help with resolving my warranty issue, they properly diagnosed the issue and made sure it was resolved. He followed up with me to make sure I was happy. More

best buying experience, wouldn't go back to anyone else JT was amazing, he made the looking experience extremely enjoyable and stress free finding me exactly what I wanted. He was extremely patient looking JT was amazing, he made the looking experience extremely enjoyable and stress free finding me exactly what I wanted. He was extremely patient looking at all the different style of vehicles that I wanted to so I could make the choice I was happy with. He was able to answer all my questions to make the decision process extremely easy. Once I made my decision he made it a very easy transition from sales to finance and from old truck to new jeep. This is the third vehicle I have purchased from a dealer ship and I would now it go back to see anyone else as he made the process so simple for me. More

Thanks to Paul in service for excellent customer care My mini- van had a couple of unresolved service needs. Upon bringing the vehicle back for further assessment by service team, Paul ensured customer sa My mini- van had a couple of unresolved service needs. Upon bringing the vehicle back for further assessment by service team, Paul ensured customer satisfaction by offering car detailling for my inconveniences. Thanks Paul for this exceptional offer, as it took my frustrations away and replaced it with wow, thank you! More

Kat service advisor Took my vehicle in for regular maintenance and Kat was awesome! She was was professional but super personable too. She took the time to actually liste Took my vehicle in for regular maintenance and Kat was awesome! She was was professional but super personable too. She took the time to actually listen to my concerns and answered any questions I had. Would highly recommend 👍🏼 I only gave the service department a 4 star for friendliness because after I pulled my vehicle into the breezeway I was not acknowledged for some time. I sat in my vehicle for about 3 mins then got out and stood beside my vehicle for another minute and then walked over to the desk (found out it was the fleet desk) and waited patiently for the gentleman to finish up his phone call (another 3-4 mins) Kat was not in the breezeway at the time but she was the first person to acknowledge me when she did enter. The shuttle driver was also very pleasant More

Excellent They went above and beyond to get me what I wanted. They did for me what the other dealerships couldn't get done. Happy costumer!! They went above and beyond to get me what I wanted. They did for me what the other dealerships couldn't get done. Happy costumer!! More

Pressure free, Easy to deal with JT made my buying experience at capital fantastic. Easy to chat with, no hidden information or unanswered questions. Any questions I had were answered JT made my buying experience at capital fantastic. Easy to chat with, no hidden information or unanswered questions. Any questions I had were answered honestly, fully and efficiently. I have never dealt with a salesman as down to earth and pressure free as Justin Tulk. I will definitely back to buy my next vehicle from JT!!!!!! More

First Purchase Experience It was our daughter's first experience at purchasing a used car at a dealership and Justin was very helpful in making it go perfectly. She got her dr It was our daughter's first experience at purchasing a used car at a dealership and Justin was very helpful in making it go perfectly. She got her dream car and is over the top happy. Justin ensured that she got the best possible price for a cash deal! Well done Justin, we would gladly recommend our family and friends to you for future purchases. More

Amazing Experience Really enjoyed working with Justin to buy my Jeep Cherokee. He spent a lot of time with us answering questions and was excellent at following up with Really enjoyed working with Justin to buy my Jeep Cherokee. He spent a lot of time with us answering questions and was excellent at following up with us. More

fleet service experience After bringing my service truck to a different dealer ship for majority of its service I got fed up with poor service and the lack of getting work and After bringing my service truck to a different dealer ship for majority of its service I got fed up with poor service and the lack of getting work and parts done in a timely matter. Our company requires our trucks to be on the road 24/7 and they are vital to our operations. Today I came in at 2 pm after leaving another dodge dealership where they wouldn't help me out in a pinch. Basem took every effort to understand my requests for the service I required and understood the timely matter of the situation as I needed to drive the truck north 10 hrs the following morning. The technician got the truck in right away and went over my issues and also noted out other issues that should be replaced. Basem had parts to fix what needed to be done and ordered parts to fix the remainder of the work when I will have my truck back in the city later on this week. The paper work was filled out efficiently and he dealt with our fleet service company with no issues. (Usually there is issues) at the other dealership when using a fleet management card. Overall the truck was ready to go 2 hours later so I could get on the road and head back to work. I've worked in the customer service industry for majority of my life and this was one of the best services I have dealt with. It was extremely efficient and easy going which most customers expect. Basem and the technician met and exceeded my expectations and I will be strongly recommending the remainder of our fleet trucks be serviced with him in the future. More

Great experience as a first time buyer! Hallee Maldaner A Big thank you to JT from sales and Jeremy from financing!!! I am a first time buyer and Very young to be buying a brand new car! Hallee Maldaner A Big thank you to JT from sales and Jeremy from financing!!! I am a first time buyer and Very young to be buying a brand new car! ** BUT that being said JT and Jer were so helpful and made this such a pleasant experience! I was super scared and had no idea what I was doing to they both worked very hard to help me understand and feel completely comfortable about my decision. I Did not feel pressured or anything of that sort! So again thank you guys so much for your service!! More