Cam Clark Ford Canmore

Excellent experience I am from Washington State. I damaged a tire on my 2018 flex in Cranbrook on a Sunday on the way to Banff. Of course, everything's closed, so off we g I am from Washington State. I damaged a tire on my 2018 flex in Cranbrook on a Sunday on the way to Banff. Of course, everything's closed, so off we go on the "mini spare". I called the Canmore dealership on Monday morning, and by 2 PM Tuesday my tire was replaced. Hats off to Parts for finding the exact - same tire (a P255/45/r20) and to Service getting me in promptly.We have another 2000 KM left in our trip, so I was relieved to get this resolved promptly with no delay in our trip schedule. Price: Exactly what I expected for the tire, and labor. More

recall I called the dealership 3 times about an airbag recall and was told they didn't have the part which for the first 2 calls wasn't a problem as it wasn' I called the dealership 3 times about an airbag recall and was told they didn't have the part which for the first 2 calls wasn't a problem as it wasn't urgent at all i just wanted the next call was they were going to get back to me which they didn't. I eventually went in and was told i was second on the list and they would get back to me which they didn't I then went in again and got an appointment. I also asked in a note for the technician to straighten a cover on dash which would have taken half a minute when the airbag was off and if he couldn't he was to call me . He didn't straighten it and didn't call me which was disappointing. In the past my service with the company has been exemplary. More

Full service inspection missed completely worn out brakes We had our F150 in for a full service (The Works Package) that included tire rotation and multi point inspection. However a few weeks after the servic We had our F150 in for a full service (The Works Package) that included tire rotation and multi point inspection. However a few weeks after the service was done our brakes stopped working since they were completely worn out. Not sure how this can be missed in a service appointment. I also left the dealership with an empty windshield washer which I only noticed once I hit the highway on a slushy snowy day. A broken seat also took almost 3 months to to fix with no follow up phone calls (that were promised every time I called) about ETA for the part. I continuously had to call to find out what was going on. Not impressed at all with their service which is why the next vehicle will not be a Ford. More

Service delivered on time and as requested Nothing needs to be added to the heading! I had 2 vehicles serviced - one after the other. Service shuttle for the second vehicle was timely Nothing needs to be added to the heading! I had 2 vehicles serviced - one after the other. Service shuttle for the second vehicle was timely More

Sales We had a great experience purchasing our new Ford from them and would highly recommend them to anyone else. We would definitely by another through the We had a great experience purchasing our new Ford from them and would highly recommend them to anyone else. We would definitely by another through them. More

Amazing Service I have been to Bow Valley Ford, now Cam Clark Ford, in the past. I brought my vehicle in early in the week and picked up vehicle on a Friday. Alexis w I have been to Bow Valley Ford, now Cam Clark Ford, in the past. I brought my vehicle in early in the week and picked up vehicle on a Friday. Alexis was my service advisor and she has been absolutely fantastic, caring, and knowledgeable with all of my concerns. Alexis organized drop off’s and pick up’s for me, so I didn’t have to freeze. Which I appreciated! Alexis’ service overall was above what I expected. Thank you. More

Felt at home Alan (sales) made me feel comfortable right away, he has a great combination of warmth and professionalism. He was also very helpful and thorough. It Alan (sales) made me feel comfortable right away, he has a great combination of warmth and professionalism. He was also very helpful and thorough. It was a delight to deal with Victor (finance) as well. More

ecosport first off would like to thank Alan way for all the time he spent with myself and Maryjane' YEAH ALAN the car is very nice' and the color fantastic' first off would like to thank Alan way for all the time he spent with myself and Maryjane' YEAH ALAN the car is very nice' and the color fantastic' and we are very happy with ford. thank you again to Alan and Victor YEAH GUYS . More

Incredible Service Department Thank you to Jordan, my fiancé brought his BMW with a clamp replacement on his coolant line and Jordan was so helpful and also checked his alternator Thank you to Jordan, my fiancé brought his BMW with a clamp replacement on his coolant line and Jordan was so helpful and also checked his alternator battery test. Jordan didn’t want to even charge us. Very friendly service and incredibly helpful. Thank you again. More

Coolent leak. Jordan was able scheduled, diagnose, and fix my coolent leak in less than 2 1/2 hrs. In addition he was able to advocate for my third party warrenter Jordan was able scheduled, diagnose, and fix my coolent leak in less than 2 1/2 hrs. In addition he was able to advocate for my third party warrenter to fulfill and cover the necessary parts (water pump, t-connector, and coolent. Honestly, he did an amazing job, and he and Scott the mechanics deserve some acknowledgement! More