Calgary Hyundai

I bought my 2011 Santa Fe last year from this dealership. The gentleman I bought it from, Jose, was amazing and even told me which other SUVs to go and test drive before I made my final decision. The sales The gentleman I bought it from, Jose, was amazing and even told me which other SUVs to go and test drive before I made my final decision. The sales department was very good to deal with and very knowledgeable. About a week after I took my Santa Fe home, it was giving me some issues starting. Concerned I phoned the dealership and was put through to the service department, that is where my frustrations began. At first I spoke with a female who was more than happy to book my first service, but that was pretty much all. I called back and was put through to a voice-mail where I left a message but the call was never returned. The third time I called again was able to make an appointment to have my vehicle serviced and was told that at that time the service department would look at the problem when my vehicle was in. I dropped my vehicle off early in the morning along with both sets of keys and went about my day. When I called to check on my vehicle a couple of hours later I was told that the service was done, and that the keys both worked fine. I asked them if they were responsible for the starting issue and was answered with confusion. From there I was told that they could look at it but they would need my vehicle for the afternoon as well which was fine. I arrived around 330pm to pick up my vehicle, I asked if they were able to figure out why it has issues starting. After some more confusion, I was told that they looked at my and there was not an issue with it. I explained the starting issue and I was again told it starts just fine and the test ran found nothing. From there I was told that I would need "proof" that it did not start. I bought a brand new vehicle to have something reliable that would not have to be fixed over the next few years. Why would I make up a starting issue? I started to video tape my SUV not starting for my and I went to Crowfoot Hyundai for help. At this point in time it is still not fixed, but at least when I called Crowfoot they were very willing to help me with no proof required. As a matter of fact, Crowfoot has even witnessed the starting issue. More

Hi I bought a new 2011 Hyundai Elantra from Calgary hyundai and I paid cash I put down 5000.00 on the car they asked me to come in 2 days later to pay the rest I did they did not give me any paper work hyundai and I paid cash I put down 5000.00 on the car they asked me to come in 2 days later to pay the rest I did they did not give me any paper work the car was late they did not call me to let me know the car was going to be late coming in so I called the sales manger and they he put me on hold I never got a call back from anyone that day I went down there to find out what the xxxx was going on they had my money I had no new car or paper work for the money I paid but then they tell me the car will be in 2 more days ok fine I bought the 3M gard for the frount of the car I came in to pick up the car they had done the wrong car they did not do my car they did someone else car so I had to come back the next day for them to do it I was pissed off... No one month later the 3M Gard they did on the car is now peeling off the the frount of the car I called today to see if I can get them to fix the 3M I called in left a message no one called me back yet 5 hours in... NEVER GO TO CALGARY HYUNDAI NEVER!!!!!!!!!!!!!!! A VERY BAD PLACE TO DEAL WITH!!!!! More