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Byers Subaru Dublin

Columbus, OH

Overview
Employees
Reviews
Vehicles
4.8
1,009 Reviews
Byers Subaru Dublin has the new or used car you have been searching for "near me" at a price you can afford. With a friendly and helpful sales staff, highly skilled Subaru mechanics and multiple automotive certifications, Byers Subaru Dublin is your new Subaru dealer serving Columbus. Our mission is to make every customer a customer for life by consistently providing world class services. Superb customer care, competitive prices and a knowledgeable staff are a few of the things you will find at our new and used Subaru dealership. Learn more about what makes us great and sets us apart on our Why Buy from Us page. Visit us today and take a test drive in your dream Subaru or give us a call.
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2455 Billingsley Rd

Columbus, OH

43235

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Showing 1,009 reviews

April 29, 2024

This is the second Subaru that we've worked with Monty on. He's a blessing! When we had a hiccup with the order, John went above and beyond to find another dealer with a Legacy to be built and was able to More

by tbculp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monte Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Gaunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Laub
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Apr 29, 2024 -

Byers Subaru Dublin responded

We are thrilled to hear about your positive experience at Byers Subaru Dublin, thank you for choosing us again! We are grateful for your loyalty and are so glad to have exceeded your expectations once again. We couldn't agree more when it comes to Monty- he is an invaluable part of our team and we are lucky to have him. We are also pleased to hear that John was able to resolve any issues with your order and ensure a smooth process for you. Our team works hard to go above and beyond for our customers and it's great to see them being recognized. We truly value our long time customers like yourself and appreciate the opportunity to continue serving you. We will be sure to pass along your compliments to Bob as well - thank you again for choosing Byers Subaru Dublin!

Helpful
April 27, 2024

Nice waiting room. Easy to get an appointment. Fast service. Wonderful coffee machine. Very helpful staff. More

by SPSPAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
April 26, 2024

Excellent dealer to work with. You couldn’t find a better place to buy a car. The Subaru Outback Ltd. Is a superb car in every way. Safety, comfort and style. Our salesman, Ate More

by jtraveline
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Atef Behery
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Helpful
April 26, 2024

Great experience. No pressure sales. Helpful finance team Best auto purchasing experience of my life. No xxxxxxxx. More

by jasonlaroche
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alec Holland, sales
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Helpful
April 25, 2024

They make the car buying process easy and enjoyable. They also take time to explain everything about your purchase. More

by b.fink89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessie Scott, five stars
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Helpful
April 25, 2024

Very polite and helpful. Nice wait room if you want to wait while service is being completed. More

by jeannehanigan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

Byers Subaru Dublin responded

Thank you so much for your 5-star review! We are thrilled to hear that you had a positive experience at Byers Subaru Dublin. It makes us happy to know that our team was polite and helpful during your visit. We take pride in creating a welcoming and comfortable environment for our customers, and we're glad you enjoyed the waiting room while your service was being completed. Thank you again for choosing Byers Subaru Dublin and we hope to see you again soon!

Helpful
April 25, 2024

One of the things I spent thousands of dollars to have repaired and had to return several times to have checked last year was oil leaks. And now the warranty on that work has already expired and the quot More

by pbohn
Recommend Dealer
No
Employees Worked With
Danny
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Apr 29, 2024 -

Byers Subaru Dublin responded

Thank you for taking the time to share your experience at Byers Subaru Dublin. I am saddened to hear that your recent visit did not meet your expectations. Our service team prides themselves on providing high-quality and efficient repairs, and it is concerning to hear that we fell short in this area. We apologize for any inconvenience caused by the previous repair not being successful, which should have been covered by the warranty. We would be happy to work with you on potential solutions and provide a detailed breakdown of the cost for the repairs identified. Please do not hesitate to reach out to us directly so we can continue this conversation and find a resolution that works best for you. Thank you again for bringing this matter to our attention, and we hope to have the opportunity to regain your trust in our service department.

Helpful
April 25, 2024

Very timely and efficient. The quick service drop off is a great program. Happy I signed up for the maintenance program! More

by Dan.havener
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

Byers Subaru Dublin responded

Thank you for taking the time to leave a review about your experience at Byers Subaru Dublin! We are delighted to hear that you were pleased with our quick service drop off program and that you have signed up for our maintenance program. We take great pride in providing timely and efficient service to all of our customers and we truly appreciate your kind words. Thank you for choosing Byers Subaru and we look forward to continuing to meet your automotive needs in the future!

Helpful
April 24, 2024

Teresa is amazing and very customer centric. She has made both purchases very comfortable and easy. My wife has high anxiety when dealing with these types of situations and she enjoys working wi More

by owspks
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Teresa Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ in finance (?)
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Helpful
April 22, 2024

I love the warm reception and care. I love the spotless, spacious waiting area with its pleasing refreshments. I love how attentive and welcoming everyone is. I love the efficiency. I l More

by MEADOWS.1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2024 -

Byers Subaru Dublin responded

Thank you for your glowing review and kind words, we are thrilled to hear that Subaru has resonated with you on such a positive level. Our team takes great pride in creating a warm and welcoming environment for all of our customers, including providing refreshments and maintaining a spotless waiting area. Your appreciation for our commitment to safety, kindness, and honesty truly means a lot to us. We are dedicated to upholding these values in all aspects of our business, from the quality and efficiency of our work to how we communicate with our customers. Thank you again for choosing Byers Subaru Dublin, it was a pleasure serving you and we look forward to welcoming you back in the future!

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