Budds' BMW Oakville

Overall Experience Excellent Customer service from the beginning - starting with emails from Florida, follow up on info provided and then an unscheduled visit to the sh Excellent Customer service from the beginning - starting with emails from Florida, follow up on info provided and then an unscheduled visit to the showroom to select my new car.......every question was answered in an efficient and timely manner.....even those that , upon reflection, were somewhat peculiar......it was a pleasure to once again deal with Budds.....I purchased my FIRST NEW car there in 1992 . I recommend Budds to anyone that asks. Thank you Rich and Danielle. More

Great Service Olga was a very patient salesperson who was honest and worked hard to work within my budget. She treated me like a human being, not as a walking sale Olga was a very patient salesperson who was honest and worked hard to work within my budget. She treated me like a human being, not as a walking sale or dollar sign. Thank you Olga! More

Excellent service Recently purchased my car but had to take it for servicing due to minor issues. Rob at servicing was absolutely fantastic and was able to resolve the Recently purchased my car but had to take it for servicing due to minor issues. Rob at servicing was absolutely fantastic and was able to resolve the issues in timely manner. He even went an extra mile and kept me informed about all the services performed and let me know the time remaining! Plus he got rid off some scuff marks. Thank you so much Rob...you are awesome:) Truly appreciate all your extra efforts! More

Great Purchase Experience - Cliff Fraser & Roger Begin Just picked up my BMW 650. Lots of technology and toys on this car. Excellent no pressure sales experience.with Cliff and Roger taking lots of time an Just picked up my BMW 650. Lots of technology and toys on this car. Excellent no pressure sales experience.with Cliff and Roger taking lots of time and patiently walking me through all the features of the car and ensuring I understood how it all works and was able to actually use it. They were also very honest on little tricks for some of the features. Excellent follow up and responded very quickly to any of my email or phone call questions after the sale and set me up with those internally in the dealership who could help. Ron Porter. More

Worth driving from Downtown Toronto Exceptional service all around but notably from Brent Krajnak. From booking the service appointment, being put in a rental, to delivery of my vehicle Exceptional service all around but notably from Brent Krajnak. From booking the service appointment, being put in a rental, to delivery of my vehicle after service was completed it was an absolute delight and so worth the drive from downtown Toronto. More

The Rich Acosta and Scott Johnson Budds BMW experience is 5* Rich Acosta is the best car sales representative that we have dealt with at any dealership we have visited and purchased from. Rich is knowledgeable, Rich Acosta is the best car sales representative that we have dealt with at any dealership we have visited and purchased from. Rich is knowledgeable, friendly and patient. We never felt pressured. The entire experience was amazing. We had looked at many options at the Toronto Car show. We initially went to a competitor dealership in Burlington (another luxury brand). We were hoping to test drive a model we had seen at the show. After a 45 minutes of waiting around to speak with a sales representative we left frustrated that no one could help us. Our next stop was Budds BMW in Oakville. We were immediately greeted at the door and promptly introduced to Rich. From the moment we met Rich we felt we were important. We test drove the X6 and purchased. We also met Scott Johnson the Sales Manager.. Scott is another reason why we love Budds. He understands customer’s needs, he knows the BMW products, is friendly and patient. He too never pressured us. We were impressed with the high level of integrity of both Rich and Scott. Our first experience purchasing the X6 was the only the beginning of our relationship with Budds. In the past few years in addition to the X6 our family has leased 3 more cars. A 5 series, a 4 series and a 3 series. The same 5 star experience every time! We will continue to be BMW customers as long as Rich Acosta and Scott Johnson are part of the Budds Oakville BMW team. We also will refer our friends and family. More