Brian McLean Chevrolet
Courtenay, BC
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42 Reviews of Brian McLean Chevrolet
I was threatened by one of their employees on Craigslist. Disgusting behavior. If you write no dealers in your ad expect threatening emails from their salesman. Disgusting behavior. If you write no dealers in your ad expect threatening emails from their salesman. More
Picked up my vehicle with less than half a tank of fuel. When I dropped it off it was almost full. I don't completely understand what they did to make my remote unlock my vehicle again but why did they have When I dropped it off it was almost full. I don't completely understand what they did to make my remote unlock my vehicle again but why did they have to use that much fuel? @ 2.40L that added alot to my bill. More
Great service very friendly atmosphere very knowledgeable about the products Best experience ever in buying a vehicle. Definitely will be back for the next one. Thank you Ryan Sykes and Nicky Johnson for about the products Best experience ever in buying a vehicle. Definitely will be back for the next one. Thank you Ryan Sykes and Nicky Johnson for the great experience More
This is a top notch dealership! I had a great buying experience from the friendly no pressure sales team and great customer service all the way thru. Also very happy with my new tru I had a great buying experience from the friendly no pressure sales team and great customer service all the way thru. Also very happy with my new truck. More
Was in a week ago and purchased a vehicle from here, the sales person was Bret. Have to say the level of service was top notch, everything was looked after and ready to go at the end of it all. Would high sales person was Bret. Have to say the level of service was top notch, everything was looked after and ready to go at the end of it all. Would highly reccomend this company and sales staff if your in the market for a vehicle. . - More
Extremely poor service center. Lazy, can't manage staff or jobs. Vehicle sat for a full week for fluid top ups. 2nd time with problems, refused to do an oil change on my Cadillac because they aren't a Cadi or jobs. Vehicle sat for a full week for fluid top ups. 2nd time with problems, refused to do an oil change on my Cadillac because they aren't a Cadillac garage. Cadillac garage confirmed they could because I'm not close to one. Small town and the only reason they are still in business is because of it. Classic case of you don't have a choice without travelling so customer care isn't a priority. Don't waste your time at Brian McLeans. More
Very helpful and friendly! I was greeted bright and early by the Sales Manager and assigned their salesman, Ryan, to help me. Thoroughly enjoyed checking out the SUV models and test driving with Ryan early by the Sales Manager and assigned their salesman, Ryan, to help me. Thoroughly enjoyed checking out the SUV models and test driving with Ryan’s help. He matched me with a perfect SUV and I drove home today with a Chevrolet Trailblazer that had all the features I wanted plus more! More
Bought a new 2020 Chevy Bolt from Ryan and arranged financing with Nicky. Very informative and friendly service. No high pressure to buy. I have no complaints at all. financing with Nicky. Very informative and friendly service. No high pressure to buy. I have no complaints at all. More
Ryan and Nicky were fantastic to deal with. Nothing was exaggerated or glamorized; Ryan straight up told us the facts about the new truck and we knew we wanted to work with him. The personalized video walk exaggerated or glamorized; Ryan straight up told us the facts about the new truck and we knew we wanted to work with him. The personalized video walkaround was a nice touch, it's what made us decide to go and see the truck in person. Sure, email and phone calls are great, but using a personalized video was a really nice touch. Throughout the entire transaction, we felt like we were with family. We walked away completely satisfied with a brand new truck, and new friends to drop in on when we are in town. Thanks Ryan and Nicky! More