Bramgate Volkswagen

Welcoming environment as always and the best people. Jenna was very patient and understanding towards our needs and quick to point us in the right direction. She also went beyond the call of duty to mak Jenna was very patient and understanding towards our needs and quick to point us in the right direction. She also went beyond the call of duty to make sure this deal works for us, not notch skill and customer service More

The customer service was exceptional! Andre. S and Susan were very helpful and helped me get a car within a timely manner! I appreciate the team dealership for helping me to find a nice c Andre. S and Susan were very helpful and helped me get a car within a timely manner! I appreciate the team dealership for helping me to find a nice car! More

Our experience was amazing from initial contact to driving off with our new Mazda 3. I felt confident that we chose a great car and a fair deal for both sides. Thanks to the great staff who made thi driving off with our new Mazda 3. I felt confident that we chose a great car and a fair deal for both sides. Thanks to the great staff who made this sale so easy, definitely recommend this dealership as your first stop when looking for a car. More

I'm a Canadian Id4 owner I bought the car and the car has been with them since April 22nd, that coming on to 4 months and counting. The car was working when I brought it in for the update. They said the part been with them since April 22nd, that coming on to 4 months and counting. The car was working when I brought it in for the update. They said the part will come on July 13 which changed to July 31st which now changed to we have no idea when the part will come or even if it will ever come. At this point I doubt I will ever see the car again. All I get is sorry its too bad. the head of dealership said they would buy back the car in July 12th, I asked them to do so in early August and they refused. So he said he would buy it but when I called him on it he said no we won't. Very sad and I hate to say it but I have lost confidence in both VW and the dealer. I cannot trust their word. Hopefully bramgate and vw can resolve this and back up what they say and their product. More

We had an excellent experience dealing with Andre Sharma and the rest of Bramgate Pre-owned team in purchasing a 2022 Jetta GLI. It was a rare manual but Andre new everything about the car and helped me ref and the rest of Bramgate Pre-owned team in purchasing a 2022 Jetta GLI. It was a rare manual but Andre new everything about the car and helped me refamiliarize myself with the stick shift after I'd driven 3 years without a manual. Andre is friendly and personable - I enjoyed the chat about the Jetta and cars in general. Negotiating was a breeze, as Bramgate offered us top value for our trade-in. There was no hard-sell or trying to slip in unwanted extras. To top it off, Andre was able to deliver the Jetta within a few days, half way between Bramalea and our home in eastern Ontario. I would highly recommend them and will definitely check them out for my next VW or Audi. More

Jenna was working hard to ensure that customer services were met all the time, and went beyond to meet any small or bigger needs for the customer. were met all the time, and went beyond to meet any small or bigger needs for the customer. More

Jenna is amazing at what she does, I still can’t believe she helped pull the deal through, she was very professional, she made us feel very comfortable signing the deal, on the day of delivery she was there she helped pull the deal through, she was very professional, she made us feel very comfortable signing the deal, on the day of delivery she was there showing us everything with the vehicle and that made us very happy because she even went out of her way to buy my daughter a gift that we really appreciated very much.. Jenna is a professional at what she does! More

The experience with Bramgate Preowned was excellent. I got approved and was able to pick up my car in 2 days. I am happy with my car and I recommend Andre for choosing the best car for you. I got approved and was able to pick up my car in 2 days. I am happy with my car and I recommend Andre for choosing the best car for you. More

DO NOT PURCHASE A VEHICLE FROM BRAMGATE. DISASTER! Worst customer service l've ever encountered. And this is of course after purchasing a car from Bramgate. Let's just say the used car sale DISASTER! Worst customer service l've ever encountered. And this is of course after purchasing a car from Bramgate. Let's just say the used car salesman Ali was ASLEEP in his chair when I came to purchase the car. Mouth open completely asleep!! Since then I've had issues with the car and ZERO help or even reply's to my emails. When I went to see him in person he called me irate during a normal conversation and hurried to get me out of his office so he wouldn't have to "deal" with me. Since then nothing but dead air from him or any associate via email. Will be contacting Bill Johnston the general manager and will be forwarding all the emails and non replies. haven't been able to even enjoy my EGolf. Completely REGRET purchasing from Bramgate. And I highly recommend EVERYONE to stay clear of them and their company. Just the absolute worst. More