My Review Of Birchwood Kia West:
It's hard to put into words about the vibes that I got from the Sales Manger Rob.
Extremely upfront and honest and very FAIR. DID NOT HAVE ANY HIDDEN AGENDA.
I went to a few other dealers and they started bashing my trade value before they
even looked at it. Another Kia dealer simply asked me the year, Kms, and money left owing - and informed me of how much i would loose and didn't even want to show me the BMW on their lot that I drove half way across the city to look at. At Kia West Rob actually made calls to other dealers and passed on his highest price which was 5 thousand higher than the other dealer I just left. (This wasn't just a show or routine...he was actually working on my behalf so that I would be able to get into the car I was looking at - an 08' BMW). It's very very rare to find someone who is not just trying to come across as genuine, but to find someone who is actually genuine.
If you never read another review, this will be all you need. Let me totally assure you that the tandem team of Rob the sales manger, and Sheldon the sales representative, is the best kept secret in this industry. Your experience there will make you wish you have known about them years ago.
Most people feel their dealership experience was good if all is straight forward sale process. Mine was not so straight forward. I was buying an 08 used and trading in a 2011 Regal and was upside down on my trade.
I've been in sales for 20 years. I recognize, true character is always revealed in adversity and not just when things are smooth.
You should look to these guys next time you are buying any new or used vehicle.
If they don't have it, they can get it. It'll be worth waiting for. For your benefit and we always like it when we give are hard earned money to the right people.
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