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Big Star Cadillac - Service Center

Friendswood, TX

4.6
667 Reviews

667 Reviews of Big Star Cadillac - Service Center

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May 08, 2024

Big Thanks to Big Star and Bobby Miller. My car was in need of a must be repaired now situation and Bobby took care it as quickly as he could. The techs provide pics to assure me of the repa More

by lisaallnutt@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

May 06, 2024

Jeff always comes through. Keeps me informed and resolves all issues . Looks like the remodeling will make the waiting are top notch More

by E30M3BMW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Dial
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Big Star Cadillac responded

Thank you! We are truly humbled by your kind words.

May 05, 2024

This was my best experience yet. Our service advisor was amazing and went above and beyond! More

by KTBUPTON4ACES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Big Star Cadillac responded

Thank you! We are truly humbled by your kind words.

May 03, 2024

I liked the way I could contact the advisor without actually going thru many people before hand. More

by TXTOPLUCILLE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

May 02, 2024

Smooth experience with car repair, pickup and delivery! I have had no other problem with my car. More

by JLYNNGATES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karah Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

May 02, 2024

They were times and professional. They provide transportation from dealership to home and back home again. More

by ABNERMICHAEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Dial
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Teran
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

April 30, 2024

Once again, phenomenal staff, service, and experience. Thank you for such a high level of quality and assurance. More

by ldt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Dial
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

April 22, 2024

My high school friend Lisa V. , is the best sales person and Ainsley is the best service rep. More

by Blackeb99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ainsley Roark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Big Star Cadillac responded

Thank you for your business and your review!

April 22, 2024

Shout out to Bobby in Service in Webster. he was awesome taking care of my SUV More

by sailing007
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phillip Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
LeAnna Kerr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Teran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

April 18, 2024

Excellent service, very kind and always gives me the information I need about the maintenance of my car. More

by YLLEN_0325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karah Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

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