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Big Star Buick GMC - Service Center

Baytown, TX

3.9
258 Reviews

258 Reviews of Big Star Buick GMC - Service Center

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May 05, 2024

Kindra Was very helpful in getting my oil change done as fast as possible. She even got water for my dog cause it was warm that day. More

by melvinhillman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
kendra southern
May 02, 2024

Was their for an hour for an oil change and yall were busy,yall even got water for my dog while i waited.i was treated very good thamk you More

by melvinhillman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure a female and a man in the service dep.
April 29, 2024

Service is generally pretty good and has actually gotten better since my first service. But was a little disappointed when the put my cabin air filter in upside down. More

by REDDAVE79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't have a name
April 28, 2024

Son muy amables y y rápido en atender es una experiencia bien chingona se la recomido More

by andresosoriocux4932
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Carranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2024

This dealership was very nice. Kind people. Good waiting area. And very quick oil change. More

by fmcdougle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2024

Tim was awesome! ! Got me in quick and got me out fast also. I enjoy coming to Big Star GMC More

by nudeen.sanusi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Day
April 26, 2024

The service techs are always friendly and helpful. Service is completed quickly. It is very easy to make appointments. More

by PJHUTZLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea in service dept
April 25, 2024

Had to call several times for a update. I should of been updated daily on the issue. More

by RYANKOCH23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim
April 25, 2024

No issues at this visit, Joe was knowledgeable and ready to help. It was a quick and eez visit. More

by BIGROB.1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
April 25, 2024

The oil change was done in a timely manner. The service staff was courteous and accommodating. More

by dpfireman2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
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