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Big Star Buick GMC - Service Center

Baytown, TX

3.9
264 Reviews

264 Reviews of Big Star Buick GMC - Service Center

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May 18, 2024

I took my truck in for service and received great service. I am completely satisfied More

by jamestodd.lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
May 18, 2024

Definitely would not recommend this service department! ! Poor customer service and lack of communication skills. Service mechanic error noted. More

by LUISAARAUJO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kindra Southern and Victoria Villareal
May 17, 2024

I was not pleased with this visit. I paid in full for 3 oil change service, vehicle wash and rotate tires future visits. Vehicle was not washed, a muddy paper mat was left in vehicl More

by BULK0229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Omitting this
May 10, 2024

They are friendly the service is quick. It is a clean . And we love Mrs. Cheryl. More

by CSEDIVEC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Pierre II
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024

We have purchased a few new vehicles from this Dealership some before it became Big Star, we have always had great sells and service personnel. More

by BIGROB.1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Pierre II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe
May 07, 2024

I wasn't planning to Buy the Ram 1500, but I bought it anyway. My Salesperson (Alex R) was professional, caring, and not pushy. He listened to what I needed. He should be listed as the employee of the More

by jessepuente
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2024

Kindra Was very helpful in getting my oil change done as fast as possible. She even got water for my dog cause it was warm that day. More

by melvinhillman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
kendra southern
May 02, 2024

Was their for an hour for an oil change and yall were busy,yall even got water for my dog while i waited.i was treated very good thamk you More

by melvinhillman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure a female and a man in the service dep.
April 29, 2024

Service is generally pretty good and has actually gotten better since my first service. But was a little disappointed when the put my cabin air filter in upside down. More

by REDDAVE79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't have a name
April 28, 2024

Son muy amables y y rápido en atender es una experiencia bien chingona se la recomido More

by andresosoriocux4932
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Carranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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