264 Reviews of Big Star Buick GMC - Service Center
Definitely would not recommend this service department! ! Poor customer service and lack of communication skills. Service mechanic error noted. ! Poor customer service and lack of communication skills. Service mechanic error noted. More
I was not pleased with this visit. I paid in full for 3 oil change service, vehicle wash and rotate tires future visits. Vehicle was not washed, a muddy paper mat was left in vehicl I paid in full for 3 oil change service, vehicle wash and rotate tires future visits. Vehicle was not washed, a muddy paper mat was left in vehicle driver side, right back tire was at 37 - left back tire was at 36 - two front tires was at 35 pressure. Not sure if my tires was rotated or other services done. The oil gauge did state it was at 100% and no longer needing servicing. This is the first time receiving half done service from Big Star Buick. I don't know why. More
They are friendly the service is quick. It is a clean . And we love Mrs. Cheryl. It is a clean . And we love Mrs. Cheryl. More
We have purchased a few new vehicles from this Dealership some before it became Big Star, we have always had great sells and service personnel. some before it became Big Star, we have always had great sells and service personnel. More
I wasn't planning to Buy the Ram 1500, but I bought it anyway. My Salesperson (Alex R) was professional, caring, and not pushy. He listened to what I needed. He should be listed as the employee of the anyway. My Salesperson (Alex R) was professional, caring, and not pushy. He listened to what I needed. He should be listed as the employee of the month in my book, you need people like him who are focused on exceptional service. Thank you for the great experience, I'll be coming back for sure, it exceeded my expectations. AAA+ Jesse Puente Vice President of Human Resources. More
Was their for an hour for an oil change and yall were busy,yall even got water for my dog while i waited.i was treated very good thamk you busy,yall even got water for my dog while i waited.i was treated very good thamk you More
Service is generally pretty good and has actually gotten better since my first service. But was a little disappointed when the put my cabin air filter in upside down. better since my first service. But was a little disappointed when the put my cabin air filter in upside down. More
Son muy amables y y rápido en atender es una experiencia bien chingona se la recomido bien chingona se la recomido More