
Benton Fry Ford Sales
Belleville, ON
Is this your dealership?
Filter Reviews by Keyword
By Type
106 Reviews of Benton Fry Ford Sales
Bought a 2016 Ford Escape on 18 May 2022 but did not receive it until 3 June after they certified it and provide rustproofing. Brought car back to dealership on Monday (closed on weekend) due to front receive it until 3 June after they certified it and provide rustproofing. Brought car back to dealership on Monday (closed on weekend) due to front end serious noises and vibrations, the rear spare tire wheel-well was full of fluids, missing front floor mat, back door hatch not fully sealing on left side. This should not have been an issue if vehicle had been properly inspected and repaired before placing it on the market to be sold. Now waiting to see how long before we can pick it up. Hopefully no costs to us. More
Happy to say that the problems reported today about front end noises, missing front floor mats, etc. were quickly addressed by the Service Department after talking to our Sales person. end noises, missing front floor mats, etc. were quickly addressed by the Service Department after talking to our Sales person. More
Staff at this dealership genuine, friendly and knowledgeable. Steve Herrington sales and Cathy Wilcox finance were most helpful and on the ball making my new vehicle purchase an easygoing process. knowledgeable. Steve Herrington sales and Cathy Wilcox finance were most helpful and on the ball making my new vehicle purchase an easygoing process. Very happy with my new F150. Thank you More
Staff were friendly, knowledgeable and made me feel at ease with my purchase. They called prior to, kept in touch during the process and followed up appropriately. ease with my purchase. They called prior to, kept in touch during the process and followed up appropriately. More
This was the 4th personal vehicle that we purchased This was the 4th personal vehicle that we purchased from Benton Fry Ford. And through the years the service staff have been always handled anythi This was the 4th personal vehicle that we purchased from Benton Fry Ford. And through the years the service staff have been always handled anything we required with a smile and competence. Sales have never been high pressure and the vehicles have always lived up to expectations. On average we have kept a vehicle for 10 years so we have a long history with this dealership. More
I was very impressed with Aiden and my sales rep for listening and caring. The finance dpt Cathy was right on the ball!! Everything was explained and all my questions/concerns were answered or explain listening and caring. The finance dpt Cathy was right on the ball!! Everything was explained and all my questions/concerns were answered or explained so I fully understood. I will highly recommend Aiden and his team! More
great service and a great team. Brad worked hard to help me find the car I wanted and answered every question I had. This was my fist new ford purchase at Fry ford and I am very happy . me find the car I wanted and answered every question I had. This was my fist new ford purchase at Fry ford and I am very happy . More