Bay King Chrysler

Good overall Took car in for 2 safety recalls and to have an oil change done. Took approx 4 hours to complete. Had to wait about 40 mins for the shuttle/courtesy c Took car in for 2 safety recalls and to have an oil change done. Took approx 4 hours to complete. Had to wait about 40 mins for the shuttle/courtesy car to take me back home. More

First visit I was very pleased with the service i received. Liked that i was welcomed when i first pulled in to service bay. Service did not take long. pleased th I was very pleased with the service i received. Liked that i was welcomed when i first pulled in to service bay. Service did not take long. pleased that i was not waiting long. good first experience. More

Great Employees We purchased a newer vehicle...and were in great hands.. with Dave Hands..(this should be his motto). He was not only courteous and friendly..but ver We purchased a newer vehicle...and were in great hands.. with Dave Hands..(this should be his motto). He was not only courteous and friendly..but very helpful and pleasant.. we weren't rushed into anything... upon taking our vehicle home we noticed. there were 2 issues.. we made an appointment for 2 days later at the service department.. however, when we got there.. the booking was for the next week.. But, our service man was very understanding of our mistake.. and, after telling us it would take a little longer.. squeezed us in for that day!.. We love our new ride!.. and the service technician treated us more like family..than a number in the system!.. i would recommend Bay King to anyone!.. great service! Edd and Joanne Gera More

Had transmission problems i had problems with my 4 wheel drive, seems my transfer case was bad due to lack of lubrication, there was no sign of leakage also had to have a shif i had problems with my 4 wheel drive, seems my transfer case was bad due to lack of lubrication, there was no sign of leakage also had to have a shifter cable replaced, we did have some communication issues and was not happy with the cable repair, after Pat explained about the transfer case and searching for a used one they were able to replace it they also did not charge for some additional parts needed and also gave me a rental because of the length of time required for the repair. Overall i was happy with the mechanic and Pat, they looked after me and we all learned some valuable lessons, I will continue to go back for service for my Jeep More

One Great Experience Mike was really great to work with. We felt no pressure during our conversations with him as he was extremely patient. We bought a pretty cool car for Mike was really great to work with. We felt no pressure during our conversations with him as he was extremely patient. We bought a pretty cool car for a reasonable price and we are very happy with our purchase. Mike didn't stop there, he called us after the purchase to check in and see if we were happy. We also worked with Peter to secure financing and he was very professional and definitely played a key role in making our experience with Bay King a great one! More

Two Vehicles, five recalls I had received 2 recalls notices from Chrysler/Dodge on our 2013 Journey and 2 other on the 2009 Journey. I booked different service dates with Bay I had received 2 recalls notices from Chrysler/Dodge on our 2013 Journey and 2 other on the 2009 Journey. I booked different service dates with Bay-King for the two vehicles. Prior to each date I received a reminder. The reception area is so easy to navigate -- you just drive in and an Associate comes and takes your vehicle off your hands and you are directed inside to a Service Manager who quickly does the necessary paper work. Since the cars had to be there for most of the day, it was necessary to use the company shuttle. The driver that I had was most personable and accommodating in delivering me to my house and picking me up later. The cars were finished within the allotted time. To my surprise, staff at Bay-King had noticed a further recall on the 2009 vehicle and completed the same that day. All in all it was a most positive experience. More

Truck buying made easy at bay-king....thanks Dan Luton The salesman, Dan Luton was fantastic....extremely knowledgeable and not at all pushy......for a young man he is very mature and made me feel valuable The salesman, Dan Luton was fantastic....extremely knowledgeable and not at all pushy......for a young man he is very mature and made me feel valuable....he sold ME on the truck, not the TRUCK on me....the manager John was a true gentleman and credit to your company....again my truck buying was FANTASTIC More