Barrie Subaru
Innisfil, ON
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176 Reviews of Barrie Subaru
Outstanding Service throughout Purchase Barrie Subaru is one of the best, if not, the best dealership that i've had the chance to go to. As soon as you walk in, you are welcomed by an employ Barrie Subaru is one of the best, if not, the best dealership that i've had the chance to go to. As soon as you walk in, you are welcomed by an employee and that makes a huge difference on customers' perceptions of the dealerships immediately. Paul Santaera was the dealer who had helped me throughout the buying process of a new car. Throughout the test drive, he was very friendly and stayed after his scheduled hours to help me. Afterwards, Paul was very open in communication with the buying process and it made the entire thing so seamless. He went out of his way to get what I wanted, and even replying after hours to any questions I had regarding the car. Never dealt with such an amazing salesman! Lauren McOuat was the Financial Manager that I dealt with and she was amazing in her service, and assisted in making sure everything that I wanted was covered! Overall, I could not recommend a better dealership than Barrie Subaru! More
Support and Care make a HUGE difference Want to take the write about the wonderful and supporting experience we had with Paul Santarea - this is our first vehicle purchase from Barrie Subaru Want to take the write about the wonderful and supporting experience we had with Paul Santarea - this is our first vehicle purchase from Barrie Subaru. When I found the car that I was looking for, I called the dealership to get more information. I was put through to Paul who not only answered my questions but was very accommodating to put the vehicle on hold for me until I was able to view the car myself. He was friendly and no sales pressure throughout the conversation - that is the integral part of this whole car buying process. After arriving at the dealership and meeting him in person, he demonstrated his welcoming attitude which adds to the comfort to the experience. We ended up buying the car and we are very happy with the support provided. Thank you Paul for your support and care in the process. At the end of the day, a sale is only as good as the honest relationship you build throughout the process - this is a great example of it. More
What an amzing dealership! This is my first new car purchase and I cannot put into words the great service I received from everyone at Barrie Subaru. Paul Santaera was my sales This is my first new car purchase and I cannot put into words the great service I received from everyone at Barrie Subaru. Paul Santaera was my sales contact. He was knowledgeable about the different models and was not pushy in any way. He adjusted his schedule to accommodate me. Steve Gray helped explain all the financing and extra services like paint protect, rust protection and extended warranty coverage. I was introduced to the service staff and they helped me book my first appointment. The pick up day went smoothly. The car was ready and clean. I was shown all the features of the car. Paul was very patient with all the questions that I had. Buy from Barrie Subaru! More
one of the best i have purchased over 35 vehicles in my life about 20 new once this was one of the best and easiest transactions Paul was patient, professional and v i have purchased over 35 vehicles in my life about 20 new once this was one of the best and easiest transactions Paul was patient, professional and very pleasant to deal with with respect and no push More
Friendly no high pressure sales I contacted this dealership to see if they had a model in stock that I could look at. Paul Santaera wrote back saying they did and to come in to look I contacted this dealership to see if they had a model in stock that I could look at. Paul Santaera wrote back saying they did and to come in to look at it. I looked at the model that I was interested in and discovered that it did not meet my needs. I noticed another model that I found was very interesting and met my needs. This all happened while Paul was with clients but as soon as he was free he came over to talk. He explained all of the features of the vehicle and at no time did he pressure me into buying the vehicle. The most important thing was that he listened to me and what I wanted to accomplish (reducing from 2 cars - summer car and winter car) to one. He said that he would be willing to take my 2 cars as trade in and invited me to find out what they were worth even though I was not there to purchase a car that day. Bottom line, he treated me not as a person to make money on but like someone who needed assistance in making an informed decision. At no time did he ever pressure me into purchasing but just to give me information. Best service I have received in the last 43 years of dealing with a car sales person. I ended up purchasing the vehicle from him and know that anytime I am in the dealership I will be greeted by him as a friend not a "cash machine" like most dealerships. More
Great experience - as expected This is my second experience leasing a new vehicle from Barrie Subaru. Dealt with Paul both times. Super friendly and helpful. Not pushed at all. Same This is my second experience leasing a new vehicle from Barrie Subaru. Dealt with Paul both times. Super friendly and helpful. Not pushed at all. Same can be said for Steve who went out of his way to do the business side of things. More
Great stress free experience for our 2018 Outback ! We worked with Paul and Steve to purchase out 1st Subaru. A smooth, pleasant and stress free experience.No pressure or over the top sales push during We worked with Paul and Steve to purchase out 1st Subaru. A smooth, pleasant and stress free experience.No pressure or over the top sales push during the entire process. We were encouraged to take multiple test drives with all questions answered and delivery modified to suit our schedule. More
Met all my expectations I would like to thank all the Subaru employees who assisted me to get my first car, especially Paul and Steve. Paul was very helpful in giving me a go I would like to thank all the Subaru employees who assisted me to get my first car, especially Paul and Steve. Paul was very helpful in giving me a good test drive before I booked the vehicle and Steve was more of a right person who actually advised me one of the best finance option and warranty plan for the vehicle. I would definitely recommend anyone to approach Barrie Subaru for their car needs. More
Supportive and friendly We were greeted with friendly smiles and given the chance to ask questions. There was no rush in the process. This is our first new car but our third We were greeted with friendly smiles and given the chance to ask questions. There was no rush in the process. This is our first new car but our third Suburu. We already loved its dependability, AWD and safety protection. We chose the Forester again because of the comfort and cargo room. The visual for the driver is like being in a fish bowl. We are new to the Eyesight technology and were given instruction by Diane on its features before driving off the lot. We look forward to working with Barrie Team Suburu in keeping our vehicle running well. More
Subaru Barrie My experience purchasing a vehicle from Subaru Barrie was a smooth, stress free one. Paul, Dianne and Steve did a wonderful job of explaining everythi My experience purchasing a vehicle from Subaru Barrie was a smooth, stress free one. Paul, Dianne and Steve did a wonderful job of explaining everything to me detail each step of the way. I received updates and follow up calls which made me feel like I was a valued customer. I left Barrie Subaru feeling comfortable and knowledgeable about my new vehicle. I would recommend this excellent team to anyone. Thank you again for a fantastic experience. More