Barrie Subaru
Innisfil, ON
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176 Reviews of Barrie Subaru
New Forester grin Barrie Subaru Our sales representative, Michelle Payne was friendly, knowledgeable and helpful throughout the purchasing process of our new 2019 Subaru Forrester. Our sales representative, Michelle Payne was friendly, knowledgeable and helpful throughout the purchasing process of our new 2019 Subaru Forrester. We felt we were treated fairly and honestly by all staff we dealt with, including the technology demonstration as well as during the final signing of papers. More
Great people who look after you and get you the best car This was the best car dealer experience I have had. I walked in without any appointments and despite being super busy, I was very well looked after by This was the best car dealer experience I have had. I walked in without any appointments and despite being super busy, I was very well looked after by Paul and Jerry. The negotiation was very straightforward, and they gave a me a great deal on my trade in. Steve in finance was a pleasure to deal with and made everything go very smoothly. Lastly, picking up the car was a great experience. Ian walked me through the particulars and i was in and out in 45 minutes. Apologies if I have left anyone of my review, but it is clear to me how everyone there genuinely wants to help the customer and it is also very clear to me how much everyone loves Subaru. Thank you Barrie Subaru for such a great experience. More
Excellent Service from the minute I walked in So happy with my new Crosstrek. Paul S was excellent in explaining everything about the agreement, the vehicle and everything it had to offer. Any ti So happy with my new Crosstrek. Paul S was excellent in explaining everything about the agreement, the vehicle and everything it had to offer. Any time I had a question (and there were alot of those times), he responded to me immediately in detail. When I picked up the vehicle, Ian was very thorough in going through all the vehicle had to offer. Very patient and I didn't feel rushed at all. 5 Star service here! More
Simply put.....AWESOME!!! Just purchased my 2019 Subaru and am beyond happy with it and the service I received. It was probably the most enjoyable and stress free large purch Just purchased my 2019 Subaru and am beyond happy with it and the service I received. It was probably the most enjoyable and stress free large purchase I’ve made. Never once did I feel pressured to buy. I actually left and went to a cpl other dealerships, but very quickly cam running back. Paul was fantastic and puts you at ease and really cares about your needs and wants. Steve Gray and Ian were also superb to deal with. Will definitely recommend Barrie Subaru to anyone looking to purchase! More
Superb service and zero stress Purchase All roads lead to Barrie Subaru. All Subaru’s should lead to Barrie Subaru. The key is outstanding service, friendly advice with knowledgeable no nons All roads lead to Barrie Subaru. All Subaru’s should lead to Barrie Subaru. The key is outstanding service, friendly advice with knowledgeable no nonsense staff that answer every question. A good deal and one is on the way to a great discovery - that dollar for dollar it is impossible to beat a Subaru. More
BEST DEALER EXPERIENCE OF MY LIFE ! I RECENTLY WENT IN TO LOOK AT THE THE POSSIBILITY OF PURCHASING A NEW SUBARU. MET WITH KEVIN FLETCHER, AND FELT VERY MUCH AT EASE AND COMFORTABLE ( NO I RECENTLY WENT IN TO LOOK AT THE THE POSSIBILITY OF PURCHASING A NEW SUBARU. MET WITH KEVIN FLETCHER, AND FELT VERY MUCH AT EASE AND COMFORTABLE ( NOT USUSAL CAR EXPERIENCE) HE WAS INFORMATIVE, AND VERY HELPFUL, NOT PUSHY. BUDGET DID NOT ALLOW FOR NEW PURCHASE, BUT KEVIN DID SUCH A GREAT JOB INFORMING ME AND EDUCATING ME ABOUT SUBARU, I WAS SO IMPRESSED I DECIDED I WOULD BUY A USED ONE, WHICH I DID PRIVATELY. AFTER DRIVING IT FOR A WEEK, I DISCOVERED SERIOUS TRANSMISSION PROBLEM AND BRAKE ISUUES. I WAS SO UPSET, I FIGURED THE ONLY LEMON SUBARU MADE, I GOT. I TOOK THE OUTBACK TO BARRIE SUBARU SERVICE DEPT AND MET SARAH LAMBERET ASSISTANT SERVICE MANAGER. THIS WAS A HOLIDAY LONG WEEKEND SATURDAY, AND EVEN THOUGH I HAD NO APPOINTMENT AND THEY WERE ON SUMMER WEEKEND STAFF, THEY STILL MADE TIME FOR ME. SARAH INFORMED ME IT COULD BE TRANSMISSION ISSUES, AND WOULD HAVE TO GET IT DIAGNOSED BY SUBARU CANADA. SHE WAS KIND ENOUGH TO CHECK IF SUBARU CANADA MIGHT BE ABLE TO HELP IN AN YWAY. TO MY AMAZEMENT AND SURPRISE, SUBARU CANADA CAME BACK, AS A GOOD WILL GESTURE, AND FIXED THE TRANSMITION ISSUE, AT THEIR EXPENSE.....I WAS BLOWN AWAY, AS THE CAR IS 7 YEARS OLD AND HAS 200 KM THANK YOU SARAH FOR TAKING THE TIME TO CHECK AND SAVING ME LITERALLY THOUSANDS. SUBARU DID NOT HAVE TO DO THIS, I DID NOT PURCHASE THE CAR FROM THEM ,YET THEY DID. NEEDLES TO SAY I AM A BARRIE SUBARU SUPPORTER FOR LIFE...I HAVE NEVER EVER BEEN TREATED SO WELL BY A DEALER. GREAT STAFF, GREAT DEALER! MOST HIGHLY RECOMMENDED! More
Like buying from a friend My previous experience was not stressful. I came back because the sale is not pretentious and rehearsed. They remembered me personally and my husband. My previous experience was not stressful. I came back because the sale is not pretentious and rehearsed. They remembered me personally and my husband. It was like visiting a distant friend and catch up. So comfortable to ask questions and no pressure. This is why I refer this location and why I have returned and will return. More
Spontaneous purchase I had a 2018 WRX and decided (reluctantly) to trade it in for an Impreza sport tech hatch. The trade was planning for my daughters transportation need I had a 2018 WRX and decided (reluctantly) to trade it in for an Impreza sport tech hatch. The trade was planning for my daughters transportation needs for university, I was able to make a great deal to get what I wanted and at the price I was willing to pay. I went aggressive with what I wanted and Barrie Subaru more than accommodated More
Knowledgeable and friendly sales and service staff. Great experience. Paul is knowledgeable and helped to narrow down the choices available to the perfect one. thank you. Love the car..best buying time Great experience. Paul is knowledgeable and helped to narrow down the choices available to the perfect one. thank you. Love the car..best buying time ever. More
New vehicle purchase It was my first experience at Barrie Subaru and it was excellent. Receptionist Mackenzie Gray was very knowledgeable and helpful. Sales person Paul Sa It was my first experience at Barrie Subaru and it was excellent. Receptionist Mackenzie Gray was very knowledgeable and helpful. Sales person Paul Santaera was not pushing me to make a decision, he explain the different between models and provide me with the specifics of each model, until I decide what kind of car I needed. A financial specialist Steve Gray explained to me everything about warranties, additional services and payments. I am very satisfied with Barrie Subaru service. More