Bank Street Mazda
Ottawa, ON
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1,495 Reviews of Bank Street Mazda
Wonderful Experience Sunny was a wonderfully friendly gentlemen. He answered all our questions fully and honestly, he was clear and concise and understood our time limita Sunny was a wonderfully friendly gentlemen. He answered all our questions fully and honestly, he was clear and concise and understood our time limitations and was able to speed us through without making it seem rushed. All in all a great experience and we highly recommend his services. More
awesome serive This was my first time buying a brand new vehicle so I took my father along to help coach me through the experience. Before stopping at Mazda we stopp This was my first time buying a brand new vehicle so I took my father along to help coach me through the experience. Before stopping at Mazda we stopped a couple of the local competitors and they were helpful but I really noticed an above and beyond mentality over at bank street Mazda. Our salesman Tosh is a really great guy being down to earth and was really able to point out Mazda vehicles strong points versus competitor brands. It also helps that the cx5 is a great vehicle and I am pleased with my purchase. I will be keeping the business cards of the employees Ive had the pleasure of dealing with and be a repeat customer. More
great experience! I was in the market looking for a new vehicle, my first visit was at Southbank, and had a very bad experience, with the dealers running after my husba I was in the market looking for a new vehicle, my first visit was at Southbank, and had a very bad experience, with the dealers running after my husband to buy a Dodge Grand Caravan. Pressure tactics don't work well with me! I then went to the Mazda dealership on Bank Street and was served by Victor. He was very pleasant to deal with, and he took my daughter and I for a couple of test drives. He knew the vehicles quite well and listened to our needs. After the test drives he sat us down to explain the prices, he was not pushy and I appreciated this. I kept looking around and I have since decided on a Nissan Rogue, because of different features that Mazda did not have. However should I ever be in the marker again and decide on a Mazda or know someone that is looking for a new vehicle, I would not hesitate to recommend Victor. I also meet Josh Silverman who was also very helpful. More
New Mazda3 sport Went in to Bank Street Mazda at the beginning of last month, to look at a new Mazda3. Was promised dealer invoice pricing, felt confident in the way I Went in to Bank Street Mazda at the beginning of last month, to look at a new Mazda3. Was promised dealer invoice pricing, felt confident in the way I was treated. But that was short lived. Put a hold on my vehicle, was told would receive that back within 2-3 days. But didn't. I spent over 3 weeks trying to get it back. They also made a mistake on the ownership, and told me they would fix it, and cover the fee for the licensing, and renewal sticker. After 20+ calls and messages, still have not gotten my full hold cheque, renewal sticker, and was charged for licensing fees. More
Excellent Salesman Patrick was exactly the salesman I was looking for, straight talking and very knowledgeable about the product. I just wanted more details on the vehic Patrick was exactly the salesman I was looking for, straight talking and very knowledgeable about the product. I just wanted more details on the vehicle I wanted and he provided a wealth of knowledge. I am very pleased with my experience. More
Great service from beginning to end! Zein made the selection of our new vehicle a breeze. Great ersonality and knowledge the process was smooth and seamless. We would recommend this dea Zein made the selection of our new vehicle a breeze. Great ersonality and knowledge the process was smooth and seamless. We would recommend this dealership above any other! More
Excellent service from beginning to end. Purchased my new 2015 Mazda3 from Bank Street Mazda. Couldn't have asked for better service. They worked with me to make sure all my discounts were a Purchased my new 2015 Mazda3 from Bank Street Mazda. Couldn't have asked for better service. They worked with me to make sure all my discounts were applied. All personnel were friendly, courteous and helpful. Great follow-up on answering my numerous questions. Give them an A+ rating!!! More
got us into our exact car at a price we were happy with We had very specific needs in our new car purchase. We normally buy used cars, so buying new we didn't want to compromise on anything. Bank Street Maz We had very specific needs in our new car purchase. We normally buy used cars, so buying new we didn't want to compromise on anything. Bank Street Mazda worked very hard for us to get our exact car/trim/and accessories at a price we were willing to pay. We are very happy with the car and are grateful for the work the dealership put in. Patrick was a pleasure to work with. His professionalism was top notch as were all the staff we worked with. I appreciated how pleasant and attentive the staff were to our children when we came in with them. We had visited many different dealerships in our car hunt, as well as other Mazda dealerships. Bank Street Mazda were the only ones that really seemed to care about getting us our new vehicle. More
Pleasant experience Very friendly staff. Sunny was straightforward, respected my time and answered all my questions. As pleasent an experience as you can have when buying Very friendly staff. Sunny was straightforward, respected my time and answered all my questions. As pleasent an experience as you can have when buying a car. Kevin in finance was great. More
Great experience. Sunny listened to what I was looking for in a vehicle. With a growing family I purchased the Mazda 5; it's great and more importantly the wife loves i Sunny listened to what I was looking for in a vehicle. With a growing family I purchased the Mazda 5; it's great and more importantly the wife loves it. Thanks! More