Bank Street Mazda
Ottawa, ON
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1,495 Reviews of Bank Street Mazda
New Car Purchase Friendly sales staff that did everything to accomodate our needs and price. Offered us different options within our target price. Enjoyed this first Friendly sales staff that did everything to accomodate our needs and price. Offered us different options within our target price. Enjoyed this first car shopping experience. More
Great Experience I had a great experience dealing with Patrick when I was looking for a new car. He provided a very comfortable situation as his main concern was to ge I had a great experience dealing with Patrick when I was looking for a new car. He provided a very comfortable situation as his main concern was to get me into a car that I liked, I could afford and was right for my needs. He is knowledgeable, honest, extremely helpful and very kind and courteous. I would recommended anyone I know that is looking for a Mazda to go see Patrick before they go any where else. Patrick helped make car buying easy and stress-free!! More
Happy, happy I happened to drop in on a night when they were holding a special event. About a half dozen friendly guys came to greet me at the door! They had the I happened to drop in on a night when they were holding a special event. About a half dozen friendly guys came to greet me at the door! They had the car I was looking for, and I appreciated the game of "pick the envelope" which gave me $300 off the warranty package. Am looking forward to picking up my red convertible. More
New Car Purchase A big thank you to Jason, Tosh, Sean and Rick for their fantastic customer service with regards to my Mazda 3 purchase. I actually enjoyed my car buy A big thank you to Jason, Tosh, Sean and Rick for their fantastic customer service with regards to my Mazda 3 purchase. I actually enjoyed my car buying experience, which is not something that many of my friends can say. Everyone was super nice and didn't seem to mind the endless questions that I asked... Can't wait to pick up my new car! Thanks again! More
Professional sale staff this is my first car in Canada and victor made it very simple and easy! he was very welcoming and professional while showing me different cars and lis this is my first car in Canada and victor made it very simple and easy! he was very welcoming and professional while showing me different cars and listening to my needs before deciding on which one to buy. he was very cooperative and helped me in selecting the right car and deliver on target date. More
Simply Amazing! This was such a good buying experience. This was my first time buying from a dealership and I was a little skeptical. Victor made me feel right at hom This was such a good buying experience. This was my first time buying from a dealership and I was a little skeptical. Victor made me feel right at home and at ease. He was extremely knowledgeable and was also willing to work with me and my budget. Chats were friendly and not pushy whatsoever. You can tell from the get-go he was more focused on finding the right vehicle for me than his personal agenda. I give him and the rest of the dealership 5 out of 5 stars for their supreme customer service. More
Good sale service My Sale consultant, Sunny Chadha, listened to my needs and ensure that I bought the car that fit my needs. Nice personality and very professional. My Sale consultant, Sunny Chadha, listened to my needs and ensure that I bought the car that fit my needs. Nice personality and very professional. More
Patrick Murphy. Hello. I was totally satisfied with my dealer Patrick Murphy. he made me feel at home. at ease. ran through everything in efficient manner. excellent Hello. I was totally satisfied with my dealer Patrick Murphy. he made me feel at home. at ease. ran through everything in efficient manner. excellent person to have in buying a car. Patrick went over and above to help me and I was totally pleased with him. and would recommend him to others that go to Mazda.....He was for sure a 10 in my Books.....thank you..... More
Not pushy at all We recently purchased a new CX-9 at Bank Street Mazda. Zein was the type of salesman you always hope to find: knowledgeable, not pushy and with an ea We recently purchased a new CX-9 at Bank Street Mazda. Zein was the type of salesman you always hope to find: knowledgeable, not pushy and with an easy sense of humour. We had been to three dealerships and had five more to check out after this one, but Zein is the reason we bought where and when we did. More
Liars liars They scare you by "forcing" you to change some parts that you need to pay or it will void the warranty! They wanted me to change something at 30k when They scare you by "forcing" you to change some parts that you need to pay or it will void the warranty! They wanted me to change something at 30k when the book says it should be changed at around 100k! Everytime I was going there for oil change, they would add some repairs and many time, they did not advise me so I had to pay extra ! Marcel , at Service was always very nice, that's the only positive point. The sales team was bad (especially the guy with the hat!). Oh I forgot, one of their shuttle guys talks too much and is trying to get some tips out of you! All they want is more $$$! I sold my mazda and never again I will deal with those people again! The dealership staff of my new car has ethics and is very professional, what a difference! More