Bank Street Mazda

Worst experience ever! I negotiated a deal on a new mazda may 5th. The dealership accepted my offer and told me they were going to locate me a car. One month later, they st I negotiated a deal on a new mazda may 5th. The dealership accepted my offer and told me they were going to locate me a car. One month later, they still hadn't found a car or even contacted me with a status update. Eventually , they told me they weren't gonna honour my deal and mailed me my deposit back. No counteroffer, no apology and wouldn't answer or return my calls. Kevin Yang, the sales manager has awful people skills. Buyer beware. Go elsewhere. This is the type of dealership that makes people hate car salesmen. More

Shane-Michael Sunn In a separate review I've already indicated that we had a very positive purchase experience with Shane. He seems to implicitly understand that clear In a separate review I've already indicated that we had a very positive purchase experience with Shane. He seems to implicitly understand that clear communication skills and a calm, mature attitude go a long way towards instilling confidenice and trust in potential clients. In my view this also reflects his understanding that relationships are more important than transactions in the world of sales as this approach leads to repeat sales, positive reputation and so on. Had it not been for Shane's attitude and approach, I might very easily have purchased another car at another dealership. Thanks Shane, much appreciated! Janice and Bill More

wanted to share my experience with mazda lovers i spent a good few months looking for a good deal and best bang for the $$. my wife wanted a mazda 6 and something a bit sporty. folks at the dealersh i spent a good few months looking for a good deal and best bang for the $$. my wife wanted a mazda 6 and something a bit sporty. folks at the dealership were very attentive and hard working. i personally dealt with a newer, younger salesman by the name of zouheir (still learning the biz but dedicated) and a seasoned expert by the name of james. they both worked hard and were professional till the very end. special thanks to zein (finance dept) for wrapping up everything professionally as well. got a used car that was well priced and felt like i didnt get ripped off like some dealerships make you feel. i recommend bank street mazda to those mazda lovers who are looking for a good experience. More

Good people and flowless deal I met good people that helped me buying my Mazda CX5 car. Moe Turkie helped me out making the decision to buy. he was very enthusiastic and spoke my I met good people that helped me buying my Mazda CX5 car. Moe Turkie helped me out making the decision to buy. he was very enthusiastic and spoke my language. I usually very careful in making decisions and wont make one until I comprehensively study it. he answered my question an was a pleasure to deal with. I also talked to Kevin who is very professional and efficient person. he was able to make the changes requested flawlessly and effectively. I appreciated that a lot. More

Just bought a CX5 I went there while there was a sale event. I got a very good deal. The salesperson was nice and straightforward. He was very knowledgeable about the v I went there while there was a sale event. I got a very good deal. The salesperson was nice and straightforward. He was very knowledgeable about the vehicle and answered all the questions I had. More

Great Customer Service Bought a mazda 3 from Shane and the process was quick and painless! He cut to the chase, providing me with all the information I needed to make my dec Bought a mazda 3 from Shane and the process was quick and painless! He cut to the chase, providing me with all the information I needed to make my decision without being pushy. He let the specs speak for themselves which was much appreciated! Fair negotiator as well. Great experience! Thanks Shane! More

Awesome Customer Service I went into Bank Street Mazda unsure if I was going to purchase a new car or not. Within minutes of my arrival, Tosh Singh came out to assist me. Afte I went into Bank Street Mazda unsure if I was going to purchase a new car or not. Within minutes of my arrival, Tosh Singh came out to assist me. After taking the time to find out about my automobile needs, he took me out for a test drive in a CX-3. Tosh was very friendly, professional and helpful, taking the time to answer all of my questions. I loved the car and decided to buy. I highly recommend Tosh and Bank Street Mazda. Thank you Tosh. More

Satisfied Friendly staff, they helped me choose the right vehicle and the right options,the salesman was very helpful, he didn't try to convince me to add unnec Friendly staff, they helped me choose the right vehicle and the right options,the salesman was very helpful, he didn't try to convince me to add unnecessary options to the car. More

Excellent service Shane and Kirk made sure that I got the best service and deal for my new car. I had a great experience and I recommend buying from Bank Street Mazda. Shane and Kirk made sure that I got the best service and deal for my new car. I had a great experience and I recommend buying from Bank Street Mazda. More

Great salesman, a little slow completing purchase We are picking up our new vehicle on Saturday and very happy to do so. Richard Boar was the first man we met at the dealership and from the initial c We are picking up our new vehicle on Saturday and very happy to do so. Richard Boar was the first man we met at the dealership and from the initial conversation we wanted to do business with him. Richard was always a good listener and patient with our questions. He has a most outgoing personality and was always cheerful about getting information when he wasn't sure of the answer. The day we bought there was only one finance man working and a second who was brand new to the dealership. In the end we dealt with the new man, Ramin, who was excellent. But the wait of almost two hours to see him was too long. We have bought houses in less time! We are to receive some credit for service when we pick up the car and are hoping this all goes smoothly. Thanks Richard and Ramin, and the other guys who chatted during the long wait. More