Read Reviews Bank Street Mazda

Bank Street Mazda

Bank Street Mazda

2575 Bank Street
Ottawa, Ontario K1T 1M8

Canada


Sales: (613) 739-3088
Service: (613) 739-0288
Parts: (613) 739-3088

Bank Street Mazda
Manufacturer: Mazda

Write a ReviewWrite a Review

  • Customer Service:

    4.7
  • Quality of Work:

    4.8
  • Friendliness:

    4.8
  • Overall Experience:

    4.7
  • Pricing:

    4.6

24-Month Rating

based on 206 reviews

4.7

4.7 out of 5

206 lifetime reviews

Bank Street Mazda

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Certified: Bank Street Mazda

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Bank Street Mazda has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

Our Location

Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: Closed


Service

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 PM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 5:30 PM

Tuesday: 7:30 AM - 5:30 PM

Wednesday: 7:30 AM - 5:30 PM

Thursday: 7:30 AM - 5:30 PM

Friday: 7:30 AM - 5:30 PM

Saturday: 7:30 AM - 5:30 PM

Sunday: Closed


Our Amenities

After Hours Drop-Off Free WiFi
Cable TV Instant Financing
Children's Play Room Parts Store
Customer Lounge Area Shuttle Service
Drive-In Service Valet Parking
Express Service Vending Machines
Free Coffee Pet Friendly
Free Drinks

ojbl
6/13/2013 11:58:27 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Kevin SpearsKevin Spears
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Bank Street Mazda:

Our experience with Kevin and Bank Street Mazda was definitely beyond expectations and we would definitely say that Kevin did go the extra mile to make us happy in many ways:
* He stayed late one night to negotiate a price with us (sorry again Kevin);
* As this was our first car, he drove us from and to the closest bus station (South Keys);
* He accommodated every of our requests and came up with creative ways of saving us money;
* He always returned our calls in a timely fashion;
* He always provided excellent advise and answered all of our numerous questions.
We are definitely very happy owners of a Santa Fe!

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fande
6/12/2013 5:32:10 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Sean CurleySean Curley
Moe SobehMoe Sobeh
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Bank Street Mazda:

Our current car was nearing the end and we decided it was time for a new one. We had never bought a new car before and we were not exactly sure what to expect. We were greeted by Moe and had a friendly no pressure conversion before going for a test drive.

Throughout the entire negotiation process, never once did we feel like we were just another sale for them. Moe and Sean both listened and made sure to understand what we were looking for.

Overall our entire buying process was enjoyable and we are extremely happy with our purchase.

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oneil_jo
6/10/2013 6:56:27 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Kevin SpearsKevin Spears
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Bank Street Mazda:

I was looking to buy a new car and Bank Street Mazda was the first dealer I went to. I had no intention of buying that day but only shopping around and compare with a few other cars I had in mind. I met with Kevin Spears and he didn't let me shop around, he gave me a price I couldn't refuse and a great service so I didn't need to go somewhere else to compare. I bought my car right away.

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RobertJ_
6/5/2013 10:05:44 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Danny BondDanny Bond
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Bank Street Mazda:

I had a great experience, I had a very specific car in mind (which I knew would be hard to find) it took a little while to find but not the dealers fault. Car is great, service was awesome!

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griffgeorge
5/31/2013 8:03:55 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Danny BondDanny Bond
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Bank Street Mazda:

Danny spent about 3 hours with me yesterday and succeeded in convincing me to buy a used Mazda 3 [ albeit I could only find a specific car I was happy with at another, inferior dealership ]. He was knowledgeable, honest, and helpful, and even drove be around the lot when it started to rain [ totally didn't need to do that bud :) ]. I'm so disappointed that I couldn't reward that kind of service with a sale, but you can be sure that this dealership will be my first stop the next time I'm looking for a car. Really positive experience.

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mikeandoana
5/24/2013 9:16:59 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Danny BondDanny Bond
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Bank Street Mazda:

Daniel Bond was super great to deal with! He was nice and friendly from the beginning and very down to earth. He did not have the 'salesman' attitude; he was just a genuinely nice guy, trying to help us find a car that suited our budget and lifestyle.

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JoshWilliams030
5/12/2013 11:02:13 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Danny BondDanny Bond
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Bank Street Mazda:

I visited Bank St. Mazda for the first time on May 8 2013 and was blown away by the great service I recieved. I test drove a 2013 Mazda 3 Skyactiv with salesman Danny Bond and absolutely loved the car. It's a great little car! Danny was extremely knowledgeable and was one of the most friendly and approachable salesman I have ever dealt with. I decided to purchase the Mazda 3 and have been very satisfied with the decision. I would happily recommend Danny to anyone looking to buy a new car and will likely continue to do business with Bank St. Mazda for many years to come. Thanks again Dan! Josh Williams

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MackT2013
5/11/2013 7:47:57 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Irina ZaborovskaIrina Zaborovska
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Bank Street Mazda:

I have given Irina this good review because she was super friendly and made me feel welcome in the dealership. I went for a test drive and then she gave me some time to think about which car I was going to go with. After all the paper work was done she even drove me home! I am completely satisfied with my purchase. She was especially helpful to me because I have never brought my own car before, so I had a lot of questions for her.

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NormanVorwalder
5/7/2013 1:52:31 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Kevin SpearsKevin Spears
  • Customer Service:

    4
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    4
  • Pricing:

    5
  • Overall Score:

    4.5

My Review Of Bank Street Mazda:

I recently bought a new Mazda 5 from Bank Street Mazda. The sales person I dealt with (Kevin Spears) was very informative and, seemingly,very truthful throughout the whole purchasing process. I never felt any hard core pressure sales tactics, nor did I fell like a gun was being held to my head forcing me to buy a new car regardless of how I felt about it - a direct contrast to many other sales people that I have dealt with in the last few months. I ended up getting the car I wanted, for a price that seemed significantly lower than the posted on-line price. There was no surprises when I picked up my car, and Kevin was very helpful in running me through the basic details of operating my new vehicle. An excellent overall experience!!

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jlesniak
5/5/2013 3:47:02 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Kevin SpearsKevin Spears
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Bank Street Mazda:

Very quick and to the point negotiations. Without hassle and usual dealership back and forth trips to manager. Great deal on new Mazda 6 2013

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