Bank Street Hyundai

Classic bait and switch We were in to test drive a Veloster. Although we didn't come to a deal that day, we received a call from Juan Carlos, and then Nasser on the following We were in to test drive a Veloster. Although we didn't come to a deal that day, we received a call from Juan Carlos, and then Nasser on the following Monday, offering a deal on a 2015 Veloster. My son, the actual purchaser, said okay, we will be in on Wednesday. Please hold the car. Lo and behold, Wednesday morning we get a call saying "sorry car has been sold". Which part of "please hold the car" was not clear? I called the dealership and asked to speak to Amir or Mark, the sales managers, to express my displeasure with this sales technique. Guess what? No call. I work in a customer service industry and would hang my head in shame before providing such poor service More

Professional Speedy Service Rabieh Nassrallah, Louis Bouery, Amir Esmailian and Ashur Younan helped to make shopping here a pleasure. From walking in the door and being greeted l Rabieh Nassrallah, Louis Bouery, Amir Esmailian and Ashur Younan helped to make shopping here a pleasure. From walking in the door and being greeted like an old friend to a full tour of the facility's and speedy professional service that left me satisfied with a great deal on a nice car. More

Very friendly and we left with a great deal! Our salesperson, Tony, was great. We knew he was new there but we couldn't tell from the service he provided, he was great. Super friendly guy. We Our salesperson, Tony, was great. We knew he was new there but we couldn't tell from the service he provided, he was great. Super friendly guy. We were very happy with the deal we were given and I will be telling my friends and family to go to Bank Street Hyundai when they are thinking of purchasing a new car! We love our new 2016 Hyundai Tucson!!! Also, the finance manager we dealt with, Christoph, was very organized and super friendly. He went above and beyond to give us excellent service. Overall, I am very impressed by our whole experience with the people we dealt with, everything went very smoothly! We will be coming here for our next purchase for sure! More

super It was my pleasure working with Ernesto Lorello. I am very satisfied with the vehicle I purchased from them. I will gladly recommend this dealership t It was my pleasure working with Ernesto Lorello. I am very satisfied with the vehicle I purchased from them. I will gladly recommend this dealership to my friends. More

Outstandng dealership in every way. I think it speaks volumes that this is the third vehicle we have purchased from Bank Street Hyundai. The reason we keep returning is due to the outst I think it speaks volumes that this is the third vehicle we have purchased from Bank Street Hyundai. The reason we keep returning is due to the outstanding service we receive each and every time we go there. Recently we purchased a 2016 Tucson, which after driving it for only a short time, has proven to be a stellar vehicle. The staff, from salesman (Tom), financial manager (Ernesto) and General Manager (Amir) are personable, knowledgeable, approachable and not pushy. Every request that we made was handled with personal care and attention. I can't say enough about the dealership, the product and the after-service attention (which we know first-hand from our two previous Hyundai's). More

Phenomenal Service I went in for my first car purchase ever on Monday, and came back Tuesday night to pick up my brand new car. Customer service was outstanding, and a I went in for my first car purchase ever on Monday, and came back Tuesday night to pick up my brand new car. Customer service was outstanding, and all employees do their utmost to ensure your happiness and satisfaction. More

Buying a car The sales person-Rabieh Nassrallah was very informative and explained what was available and the cost. The finance manager-Joe Younes was efficient an The sales person-Rabieh Nassrallah was very informative and explained what was available and the cost. The finance manager-Joe Younes was efficient and had all the paper work done in a timely fashion. More

Elantra Purchase Less than three weeks ago I purchased a 2016 Elantra, sporty four door. Justin was the sales person and Ernesto was the finance manager. Their level o Less than three weeks ago I purchased a 2016 Elantra, sporty four door. Justin was the sales person and Ernesto was the finance manager. Their level of service and professionalism was excellent. There were not the high pressure sales tactics applied. Information and choices of selection were all laid out for me to choose from. I received a generous buy back for my car and Ernesto was extremely helpful re the financing. Justin had everything prepared when I came to pick up the car and spent ample time with me to outline/demonstrate all of the features. I have no problems recommending them to friends and family for automobile purchases! Thanks again guys. More

Traded in my 2012 for a 2015 and i am very happy. The guys in finance to sales were great. They listened, they helped me out and were understanding and gave me all the right answers. they weren't pu The guys in finance to sales were great. They listened, they helped me out and were understanding and gave me all the right answers. they weren't pushy which I liked. More

Fabulous After having a terrible experience at Hunt Club Hyundai we were so happy to be treated so well at Bank St we would highly recommend them to anyone ! After having a terrible experience at Hunt Club Hyundai we were so happy to be treated so well at Bank St we would highly recommend them to anyone ! More