Bank Street Hyundai

Great service! Our experience was awesome and we'll certainly recommend this dealership to other people. Rabieh was friendly and great to deal with. We appreciated h Our experience was awesome and we'll certainly recommend this dealership to other people. Rabieh was friendly and great to deal with. We appreciated his follow up calls. He wasn't pushy but helped us get exactly what we wanted! Many thanks for your professionalism! Myriam & Irving More

Purchase of 2017 Elantra I am all about the numbers.....it was a Honda Civic or Hyundai Elantra. Samer worked with me onthe numbers and it worked out, no second visit require I am all about the numbers.....it was a Honda Civic or Hyundai Elantra. Samer worked with me onthe numbers and it worked out, no second visit required at Honda Dealer, I was satisfied with what we settled on. Samer and others were helpful and polite. I have no issues returning for another car in the futre More

Great service Great experience overall. All of the staff was very helpful and never pressured you into doing anything. They gave me several different on what would Great experience overall. All of the staff was very helpful and never pressured you into doing anything. They gave me several different on what would suite me the most and were able to give me an incredible deal on my new car with with a lot of extra features. Would definitely recommend to other people. More

Great buying experience Nice selection of cars on the lot. Quick service from sales and when I made my purchase, painless paperwork and very happy with my new (to me) car! Nice selection of cars on the lot. Quick service from sales and when I made my purchase, painless paperwork and very happy with my new (to me) car! More

Amazing customer service and great staff! We bought our first new car from Dilawri Bank Street Hyundai. The experience was nothing short of exceptional. We compared a lot of prices and did a l We bought our first new car from Dilawri Bank Street Hyundai. The experience was nothing short of exceptional. We compared a lot of prices and did a lot of research to find the best car for us at the best price. After exploring many options and realizing that the car we were looking for might be out of our budget, we came across Armin Shahsavar at around 9 pm (dealer was open until 12 AM this day due to a "midnight madness" sale. We actually came in to look for a 2016 Hyundai Santa Fe since we thought we could not afford the 2017 one but Armin kindly helped us out and gave us the perfect options for our budget. We ended up purchasing a 2017 Hyundai Santa Fe Luxury AWD with several additions and were satisfied with the price. Dilawri has an amazing business model compared to Myers in my opinion. However, Armin (Sales Speciailist) Ernesto (Financial Manager), and Juan (I believe the Sales manager) all were very helpful in guiding us to the best car for our family and we actually ended up agreeing to purchase the car before they closed that night. They have a very nice team at bank street Hyundai and all of them are very honest and to the point. They did not tell me even ONE lie or trick. Many dealers will wish-wash there answers and not give you all the details. But this staff at Bank Street Hyundai is exceptional and I highly highly recommended getting a car from here. SHOUTOUT TO ARMIN! He is the one who made it all happen with his time and effort. Ernesto was very polite and nice and guided us to the best financial package. Very excited to drive our new car. Just picked it up yesterday! More

Awesome Customer Service and purchase experience I have purchased over 30 cars and trucks in my 40 some years of driving. I wanted to give Kudos to Bank St. Hyundai for a great experience. Naser was I have purchased over 30 cars and trucks in my 40 some years of driving. I wanted to give Kudos to Bank St. Hyundai for a great experience. Naser was very professional and always had a smile on his face. His knowledge about the vehicle was stellar and he wanted to make sure we knew what every button and control did and how to properly use them. Naser also has a great sense of humour. I would rate him as a natural sales person and he seems to enjoy what he is doing. I have purchased many vehicles including Porsche, Audi and BMW's all Brand New. The top dealers in Ottawa need to take a lesson in customer service and probably more about honesty than anything else from Bank St. Hyundai. I am hoping that the after sales service experience echos that of the actual sale. Thanks :) Kudos also to the Finance person Ashur. He made the paperwork part a breeze and explained everything. More

Great Dealer Trade-in Event Made an appointment for Trade-in event and met with Shahir Morandi. He was very welcoming and made the deal I was looking for with my trade in. I am v Made an appointment for Trade-in event and met with Shahir Morandi. He was very welcoming and made the deal I was looking for with my trade in. I am very happy with the 2016 Veloster. Thank you. Christoph Hadad arranged my previous car finances. He remembered me and went the distance arranging finances with various options related to protection packages. His care in making sure you understood the benefits made the decision making a breeze. Thank you for your assistance. Upon the day of delivery of vehicle both Shahir and Christoph coordinated a simple and efficient transfer, More

Excellent experience My husband knows exactly what he is looking for and called around all Ottawa dealerships for best price before settling on Bank Street Hyundai. Not o My husband knows exactly what he is looking for and called around all Ottawa dealerships for best price before settling on Bank Street Hyundai. Not only was it the best price by far, the team we dealt with were exceptionally efficient and very helpful to deal with. We were very happy with our experience and our new Santa Fe XL. More

New Vehicle I was very pleased with how each and every employee interacted with their customers. They made you feel very welcomed at their dealership. They made s I was very pleased with how each and every employee interacted with their customers. They made you feel very welcomed at their dealership. They made sure you understood everything before making a purchase and did not try and push any extra sales pitch. More

Great experience I went in to the dealer trade in event- knowing that I was looking to upgrade into a Tucson. Shahir welcomed us right away and was very knowledgable. I went in to the dealer trade in event- knowing that I was looking to upgrade into a Tucson. Shahir welcomed us right away and was very knowledgable. He was very friendly and he wasn't too pushy. Which is always a plus when looking to make a big purchase. Thank you ! Joe and Ashur also made the financing part super easy and stress free ! And thank you Amir for making me feel like family and a very important person. More