Bank Street Hyundai

My husband & I have hesitated for a long time in purchasing a new car for the simple reason that it can be costly and sometimes the dealership experience can be stressful. We finally decided to give purchasing a new car for the simple reason that it can be costly and sometimes the dealership experience can be stressful. We finally decided to give it a shot and it exceeded our expectations right from the first visit to the last. We dealt with Ernesto Lorello & Justin Yoo Young-In, they were great, friendly, kind and extremly patient . They assisted us at looking at different models and needs that suit our family needs and landed up with a beautiful new Santa Fe. The staff at Bank St Hyundai are great and these 2 guys are fantastic and my family and friends are always shopping based on good referrals and these guys would get it from us. We recommend anyone go in take a look and sit with these guys and I guarntee you will leave happy and with a great car. Thank You Ernesto & Justin for changing our minds about the misconceptions we had and helping us in getting our new car. We love it. More

I would like to say that Omar Mohamed provided me with excellent service when I purchased my 2013 Hyundai Elantra SE (Coupe). He took the time to show my the interior and exterior of the vehicle before I excellent service when I purchased my 2013 Hyundai Elantra SE (Coupe). He took the time to show my the interior and exterior of the vehicle before I left the dealership. He was extremely patient, courteous and extremely pleasant to deal with. He took the time needed in order that I was satisfied which I am at this time. Thank you Omar for all your help it was extremely appreciated. All the best to you!! More

Great/ Excellent sales people (Christoph Haddad, Faysai Aki) and fantastic service from start to finish!! The attention to detail was outstanding and I left very impressed with the Hyundai brand. Aki) and fantastic service from start to finish!! The attention to detail was outstanding and I left very impressed with the Hyundai brand. More

Upon arriving at the Bank Street Hyundai location, I was greeted with friendliness and some of the best customer service. I happened to walk in on a VIP event and although I was a first-time customer I was greeted with friendliness and some of the best customer service. I happened to walk in on a VIP event and although I was a first-time customer I was treated like a return VIP customer! Hassan was my car sales specialist and he thoroughly answered all of my questions and also offered a detailed tour of the car that I was interested in. Importantly, Hassan was great in not limiting my options; I went to the dealership with a make and model in mind but that changed upon review of various features across different models. Choosing from a variety of options is beneficial and it also afforded me the opportunity to interact on a more personal basis with Hassan---to a point where I felt comfortable and knew that I could be quite frank in my questions and concerns. In regards to financing, I was concerned over whether I would be approved for financing since I am a recent graduate of a Master's program and therefore do not have enough funds to purchase a new car. Ashur, the finance manager, certainly performs quite well in his position; he helped assuage my stress and made the purchase process easy and fun! He helped me get approved and without him I would not be writing this glowing review today. Sincere gratitude is extended to Ashur! Thank you! I left Hyundai (Bank Street location) feeling, in simplest terms, over-the-moon excited. Approximately a week later I returned to Hyundai on Bank Street to pick up my new purchase and again I was met with sincere customer service. Notably, I will not forget what one representative told me: he said that even after the purchase of this vehicle, they are still very much geared toward customer service so that if I ever have any questions or concerns that I should contact them and discuss options with them. That left me feeling assured in that they were not just interested in my money; Bank Street Hyundai also holds customer service to a high degree and wants to ensure customer's leave feeling happy. In sum, I sincerely recommend Bank Street Hyundai dealership. More

I recently bought my 2010 Hyundai accent and was very pleased with the customer service and the lenience of the price negotiation process. Hassan was really helpful in all of my questions and it was a pl pleased with the customer service and the lenience of the price negotiation process. Hassan was really helpful in all of my questions and it was a pleasure working with him. I would definitely recommend this dealership for the cooperative staff and pricing. Thanx guys. More

Omar was very customer focus. We felt that he wanted to help us find and purchase the car we wanted at a price that would be fair and acceptable by all parties. He was friendly and available to answer our help us find and purchase the car we wanted at a price that would be fair and acceptable by all parties. He was friendly and available to answer our questions. Very competent salesman. More

Service was professional and courteous. Worked with the same sales associate and finance associate as last purchase. I would recommend both to friends. Financing process was simple and very efficient. Del same sales associate and finance associate as last purchase. I would recommend both to friends. Financing process was simple and very efficient. Delivery was efficient and well coordinated. Run through of the car was practical and relevant to my needs. More

I read quite a few reviews on Hyundai dealerships in I read quite a few reviews on Hyundai dealerships in Ottawa and Bank St. Hyundai had by far the best reviews. In these reviews, one sales persons n I read quite a few reviews on Hyundai dealerships in Ottawa and Bank St. Hyundai had by far the best reviews. In these reviews, one sales persons name kept coming up - Faysal. I decided to try the dealership and just sent a quick email. Faysal called me back in less than 2 minutes after I sent the email to follow-up pretty much validating what the reviews had been saying. Faysal is an excellent sales person and I enjoyed the purchase experience which is something that I usually dread. Thanks for the positive car buying experience Faysal. I love the Hyundai products and this is my third Hyundai vehicle. All of them have been simple and cheap to maintain and you get a tremendous amount of features for your money. I would absolutely recommend this dealership and Hyundai products. More

Hassan met me at the door with a big smile , i went just to look , Hassan put me togther with a great deal, which you cant say NO yes i recommend Bank Street Hyundai , if you looking for a used car , ask f to look , Hassan put me togther with a great deal, which you cant say NO yes i recommend Bank Street Hyundai , if you looking for a used car , ask for Hassan Used car Specialist. Thanks ALBERT More

Sillin took her time with me . She was very patient with my all of my questions. It has been quite a good experience so far. my all of my questions. It has been quite a good experience so far. More