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Baker Nissan
Houston, TX
1,228 Reviews
Baker Nissan has one of the largest inventories of new and pre-owned Nissan's to choose from in Houston. We are a family-owned business, and the only Houston Nissan dealership to have done business for over 34 years under the same name and owner, Bruce Baker. We are proud of our family-type orientation and work hard at maintaining that rapport with our customers.
Baker Nissan has received the prestigious Owner First Award of Excellence from Nissan ten times, far more than any other Nissan dealer in Houston. The award is the highest recognition of customer service given to a Nissan dealership. Only 38 of more than 1,100 dealers across the nation have won this honor.
The largest inventory of new Nissans in Houston to choose from; the highest levels of customer service; a reputation for customer satisfaction no other Nissan dealership in Houston can touch; makes Baker Nissan the clear choice for Nissans in Houston.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 1,228 reviews
April 20, 2024
The dealership/service center was very reliable, honest, fast, friendly, professional, and very helpful. Exceeded our expectations. fast, friendly, professional, and very helpful. Exceeded our expectations. More
by asuehs
Employees Worked With
Other Employees :
For the service department, I do not know how to spell his name. But he has been our service advisor before.
Helpful April 19, 2024
Purchased a "certified" vehicle and was told the vehicle came with a bumper to bumper warranty up to 100k miles. Discovered the back doors do not lock or unlock. Service would charge $199 to only "diagnose" came with a bumper to bumper warranty up to 100k miles. Discovered the back doors do not lock or unlock. Service would charge $199 to only "diagnose". I was mislead with the warranty. The warranty is only good for transmission. Be careful and do not be deceived by their sales and finance department. More
by LIZETH
Employees Worked With
Luis Castillo
April 17, 2024
I have literally never had a bad experience coming here. Najee is a great service advisor. Equally all of the workers from the valet, to the managers, cashiers , are excellent. They always make sure you a Najee is a great service advisor. Equally all of the workers from the valet, to the managers, cashiers , are excellent. They always make sure you are taken care of. I definitely love coming here to get my vehicle serviced. I wouldn’t go anywhere else. More
by michonnec
Employees Worked With
Najee rashed
April 17, 2024
The service is wonderful! !!Always very helpful and attentive. I got my car in record time. My service man kept me informed about every phase of my visit !!Always very helpful and attentive. I got my car in record time. My service man kept me informed about every phase of my visit More
by charlotte_martin39
Employees Worked With
April 16, 2024
Service technicians are quick and knowledgeable. The service was done in a timely manner. Good waiting area with coffee and snacks. Service managers keep you in touch with what is happening with you The service was done in a timely manner. Good waiting area with coffee and snacks. Service managers keep you in touch with what is happening with your vehicle. More
by r.gierisch77
Employees Worked With
Samuel Barrientos Gaspar
April 11, 2024
A friend told me to visit Marquess Smith Sr. to purchase a vehicle. You would think if someone gave you a reference to purchase a car; they would have some decency with being an "Extraordinary G to purchase a vehicle. You would think if someone gave you a reference to purchase a car; they would have some decency with being an "Extraordinary Gentlemen" and honest! Far from it! I had to take it back 3x. "Nothing Wrong" Our master mechanic says he can't find anything. Then he said he took it to Lexus and they also found nothing! Another lie! When I took it to Northside Lexus, the front right passenger side tire was "RED" I basically needed 4 new tires, a wheel alignment, and front and rear brake pads, shims and rotors! DO NOT UNDER ANY CIRCUMSTANCE BUY ANYTHING FROM THIS DEALERSHIP! THEY ARE DISHONEST LIARS! Even calling the so called District Manager! MONTHS OF ATTEMPTING TO HAVE THEM RECTIFY THE SITUATION! THEY HAVE DONE NNNNNOOOTTTHHHIINNNGGG!!!! One one review they even act as if they were open to making it right! I asked them if this is what they would sell to their mothers and sisters!? I guess I got the friends and family deal from the Extraordinary D(*&%BAG! More
by Tiffany Moore
April 01, 2024
The appointment was easy to make. We were called very quickly with services suggested. The maintenance was completed quicker than we expected. We were called very quickly with services suggested. The maintenance was completed quicker than we expected. More
by marilindamorin
Employees Worked With
Emmanuell Luna
