Back

BMW of Palm Springs - Service Center

Palm Springs, CA

4.7
826 Reviews

826 Reviews of BMW of Palm Springs - Service Center

Sort by
May 15, 2024

Like dealer and the staff. They need more loaner vehicles for the customers Also call back when customers make an appointment to keep him more updated More

by NAQVI07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rock
1.0
This rating includes all reviews, with more weight given to recent reviews.
Veneisha Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Lopez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Savanna King
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul in sales
May 15, 2024

Good quality personal service. Price cheaper than alternative providers. Staff friendly and helpful. Thats all you get More

by GARY19680
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Nick Alexander
4.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Sanchez
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024

I was happy that the service could be finished in less than 3 hours. The waiting room was a pleasant place to stay during the service. More

by cnelsonk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Savanna King
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024

Received great customer service! Sandra is great to work with, she was very helpful and courteous. More

by MTERESAMERCADO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024

Chris Hapner, my service advisor, was very communicative during the process in keeping me informed regarding my vehicle’s issue as well as a completion time. He was also proactive in replacing the battery i More

by Michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hapner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024

Excellent job well done efficient will be returning for all maintenance Personnel friendly and courteous More

by AVAUGHN9US
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hapner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Gacayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Savanna King
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024

SAVANNA WAS GREAT. ..YOUR BEST ADVERTISEMENT.....I FELT I WAS GETTING THE BEST OF SERVICE....THANKS! More

by MBZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Savanna King
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024

Savana is great to work with! Her customer service and attention to detail is rare in today’s marketplace. More

by RKM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Savanna King
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2024

The representative, Chris Hapner is always conscientious, thorough in addressing all operational performance and safety prerequisites while listening to owner particular objectives. More

by GMGILSTRAP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chis Hapner
May 12, 2024

Juan is knowledgeable and attentive. He is a pleasure to work with as are all the folks at the dealership. More

by sosparks1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
1
...