Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of Monterey
Seaside, CA
937 Reviews
BMW of Monterey is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. BMW of Monterey, located in beautiful Seaside, California, joined the Lithia Motors family of dealerships in October 2006 after being acquired from My Imported Cars, Inc. BMW of Monterey, near the surrounding areas of Seaside, Monterey, Salinas, Santa Cruz, Hollister and Carmel California, features a wide selection of new BMW and pre-owned BMW cars and SUVs. Our inventory includes new models such as the BMW 1 Series, 3 Series, 5 Series, 6 Series, 7 Series, M3, X3, X5, X6 and Z4. We also carry the most popular models like the BMW 128i, 135i Coupe, 328i, 328i xDrive, 335i xDrive Coupe, 535i, M3 Sedan, X5 xDrive and the Z4.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 937 reviews
May 04, 2024
Great service! They took good care of my car and made sure everything was perfect. They took good care of my car and made sure everything was perfect. More
by ROSITA.GHANBARPOUR
Verified CustomerEmployees Worked With
Helpful May 03, 2024
customer service at its best. Chris in service was so helpful and honest His customer service is top notch as always Chris is a real asset to BMW and should be commended for Chris in service was so helpful and honest His customer service is top notch as always Chris is a real asset to BMW and should be commended for his service.Jaime in loaner car was quick to get us a loaner car in such short notice.Very happy with customer service we have received at this BMW dealership. Keep up the good work as customer service is pretty much the thing of the pass.So many times customers forget to commend people for the good they do but certainly will speak out if they are not happy.We are happy!! More
by diamondgreen
Employees Worked With
Chris Almeida
May 02, 2024
Why does it take so long to process with Mike, it seems like many other service advisors are able to get people out and in but Mike usually has a line like many other service advisors are able to get people out and in but Mike usually has a line More
by WHITNEYROBARE
Employees Worked With
April 29, 2024
They were wonderful. No haggling, and the very surprising discovery of even more discounts made the experience even better than I could imagine No haggling, and the very surprising discovery of even more discounts made the experience even better than I could imagine More
by lisayearton
April 28, 2024
Service advisors are great and make sure you understand everything along the way. Service was completed on time and as promised. everything along the way. Service was completed on time and as promised. More
by CHARLEYAD
Employees Worked With
April 26, 2024
I was provided with an in depth quality service and description of the status of the car. Brought a 1991 E30 for inspection prior to purchasing it. description of the status of the car. Brought a 1991 E30 for inspection prior to purchasing it. More
by MARCELO3
April 26, 2024
Best BMW Dealership in Nation! From Chris to the tech video inspection and Haime processing your loaner car, there is nothing but 10 star service! From Chris to the tech video inspection and Haime processing your loaner car, there is nothing but 10 star service! More
by Ioan Moldovan
April 23, 2024
I purchased a vehicle and before leaving the dealership I noticed that there were no floor mats. The salesman explained that he would send me the floor mats through mail or refund me the amount. After a few noticed that there were no floor mats. The salesman explained that he would send me the floor mats through mail or refund me the amount. After a few days they followed up saying they can’t send me new mats or refund me for the mats. After I complained explaining that I was given TWO options: a refund or my mats mailed to me, they agreed to send me new mats. They finally arrived and they don’t fit in my car. This is a joke. Horrible service and I will never buy from a BMW dealership again. I had to go out and purchase new mats. I can’t use the ones sent to me. How can they not know which mats to use for a car they sold me. More
by VALERIEPENNER1
Employees Worked With
