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BMW of Freehold
Freehold, NJ
1,827 Reviews
Welcome to BMW of Freehold
Welcome to DCH Auto Group, Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1977 to over 31 in 2007. DCH Auto Group's success reflects our commitment to our mission statement: "To be an innovative industry leader totally committed to customer satisfaction, employee satisfaction, integrity and teamwork."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. DCH employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
DCH employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
DCH builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All DCH employees go through the group's culture, value and team building training. They are committed to aligning their actions with DCH values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships in metropolitan New Jersey, New York, Connecticut and Southern California you will discover that "Your satisfaction is our mission!"
Thanks for visiting DCHAuto.com.
Shau-wai Lam
Chairman
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,827 reviews
April 26, 2024
Mark Eustice is always great to deal with as a salesman. Always feel at ease making a deal with Mark and BMW of Freehold. Always feel at ease making a deal with Mark and BMW of Freehold. More
by Eg67
Verified Customer
Helpful April 25, 2024
Robert was a pleasure to work with. We did not feel pressured into making a decision on which vehicle since we were looking at 3 different ones. Would definitely go back in the future We did not feel pressured into making a decision on which vehicle since we were looking at 3 different ones. Would definitely go back in the future More
by JOSEPHCOLELLA88
Employees Worked With
April 24, 2024
Great experience ! Very accommodating and hospitable during the whole process! Will go there for my next few cars ! Love all the employees everyone very nice and energe Very accommodating and hospitable during the whole process! Will go there for my next few cars ! Love all the employees everyone very nice and energetic! Pleasant experience More
by SFORTE1079
April 24, 2024
Salesman Mike was ok . I bought a used 2020 X5 for 40,000 dollars and 42000 miles on it . I just ask for a couple things to be fixed on it . one was done and the other was I bought a used 2020 X5 for 40,000 dollars and 42000 miles on it . I just ask for a couple things to be fixed on it . one was done and the other was not . The one was not done was a curb rub wheel . I waited 2 weeks to pick up the car and when I got home I saw it was not fixed not happy at all . I did not take it back because it was a 5 hour away round trip to bmw . That’s my unhappy story about buying my bmw but I still love the car thanks for listening. More
by TBOSCOLA
April 22, 2024
BMW of freehold NJ dealership employees were very friendly professional and knowledgeable about the cars the sales person is mark vicens was very extremely knowledgeable on the vehicle he was clear friendly professional and knowledgeable about the cars the sales person is mark vicens was very extremely knowledgeable on the vehicle he was clearly explained all the features of the convertible to me I would recommend my sale person to anyone looking for BMW More
by yumcjr
Employees Worked With
April 22, 2024
I was contacted by Laude Arnaldi and everything was handled professionally and in a timely manner. Thank you again for your time on getting my repair covered by warranty. handled professionally and in a timely manner. Thank you again for your time on getting my repair covered by warranty. More
by Helder
Employees Worked With
April 21, 2024
It’s our 2nd bmw in 6 months. Thank You to Robert. Great job Rob. Thank You to Robert. Great job Rob. More
by LENL
Employees Worked With
April 20, 2024
Great experience. Everyone very helpful, knowledgeable and professional. Anthony Blasi was our Client Advisor. He went above and beyond to find us the car we wanted. H Everyone very helpful, knowledgeable and professional. Anthony Blasi was our Client Advisor. He went above and beyond to find us the car we wanted. He was just a pleasure to work with. We were given a very good deal and are happy with our purchase. Would highly recommend this dealership More
by JERZYGIRL8
April 19, 2024
Everyone at the dealership was courteous and professional throughout the process. I was treated promptly and fairly and would recommend this dealer to anyone interested in a BMW. throughout the process. I was treated promptly and fairly and would recommend this dealer to anyone interested in a BMW. More
by JCA321
April 17, 2024
Great customer experience,the whole team is dedicated to giving you an amazing easy and comfortable transition to another vehicle. giving you an amazing easy and comfortable transition to another vehicle. More
by JSANTORE1271
