BMW West Island

All the staff are very nice and professionnal, the service is impeccable, the dealership is clean and enjoyable, the products are top notch ! I love my X7 rental ever since I got it in June 2019. K service is impeccable, the dealership is clean and enjoyable, the products are top notch ! I love my X7 rental ever since I got it in June 2019. Keep up the good work ! More

We bought our BMW from them and Shawn Li help us he was very nice guy help us alot very friendly , I love my car thank you Shawn Li very nice guy help us alot very friendly , I love my car thank you Shawn Li More

Best services ! Best team ! They treat me with respect Best services ! Best team ! They treat me with respect and gave me all informations I needed . I found the process excellent from start to the end Best services ! Best team ! They treat me with respect and gave me all informations I needed . I found the process excellent from start to the end More

Since my purchase of my BMW X1 xdrive28. I am fully enjoying my driving experience. It’s a new level of driving for me. I’m not driving anymore, I’m cruising now !!!! BMW West Island offered the safest enjoying my driving experience. It’s a new level of driving for me. I’m not driving anymore, I’m cruising now !!!! BMW West Island offered the safest and friendliest service during this pandemic that was most memorable. More

Excellent service by Jocelyn for my maintenance and David Viau in sales has been terrific in finding the right car for me. I highly recommend this dealership Viau in sales has been terrific in finding the right car for me. I highly recommend this dealership More

The location and the environment is very good. The service of maintenance is good as well. The rental car is almost brand new and very clean. service of maintenance is good as well. The rental car is almost brand new and very clean. More

I bought my BWM X1 from this dealer, first time doing an oil change they gave me the car leaking and I had a beatifull flake on my garage, they asked me to return next day to re-fix, second time had another oil change they gave me the car leaking and I had a beatifull flake on my garage, they asked me to return next day to re-fix, second time had another leaking oil again, I bring it back for check up, I had to wait 7 hours to give me a diagnostic, so they charged 220$ for wasting my time, I promise I will never be back, and I will not recommand it at all. If there is a half star I will be generous. More

Worst experience ever. They continue to uphold their lack of desire to serve customers in a kind manner. I bought my car there and they hid additional fees and products they were selling me by including lack of desire to serve customers in a kind manner. I bought my car there and they hid additional fees and products they were selling me by including these in the monthly payment. I was there this morning and they were charging $9.95 to disinfect my car because of Covid-19. Plus, they were going to charge me for renting a replacement car while they fix a repair tgat has been done 3 times already. Next time, I'm buying a Lexus :) More

Satisfaction 528i X-Drive 2014. They are very good for an oil change, but they tried to fix a vibration problem I had since the beginning and after thousands of $$ 528i X-Drive 2014. They are very good for an oil change, but they tried to fix a vibration problem I had since the beginning and after thousands of $$$. When the warranty ended, I went to the corner garage for an oil change and the guy showed me what was obvious, a flex-joint cracked in 3 places. After $552 on the repair, the car is amazing, I can breathe. Buy your car there is OK, but check elsewhere before having work done on it, I don't trust them at all. If you argue, they will accuse you of something like ''you're trying to hustle us''.In fact if Zero existed, that's what I would have given... Guess from what I am reading about them, they should not stay open for business very long... More

No way top make an a service appointment! Service is OK, but try to make an appointment - that's a whole another issue. It's impossible to get someone on the phone who can make you one. "S Service is OK, but try to make an appointment - that's a whole another issue. It's impossible to get someone on the phone who can make you one. "Sorry, there is nobody there now, please call on Monday". Monday comes, and I call , but again nobody answers, "Please leave a message". So, I do. Do you think someone called back? Nope. Time for BMW of Canada to step in and sort out this amateurish operation! Oh wait, they tried, but apparently nobody picked up their call either! More