Audi Midtown Toronto

My experience at Audi Midtown was A++ from the beginning to the end! Simon Wai was professional and polite and everyone that I dealt with at this dealership was also great. I ordered the Navarra Blue to the end! Simon Wai was professional and polite and everyone that I dealt with at this dealership was also great. I ordered the Navarra Blue Q5 SUV and I am very happy with my new vehicle. I was also happy that my first choice of colour and model was available. This car dealership is very large and this means that they have a larger selection of cars to choose from than other dealerships. I visited 4 other dealerships and Audi midtown was the best experience out of all places I visited. My vehicle was priced right and there was no high pressure sales tactics used, like I experienced at two other dealerships. I was pleasantly surprised when my car arrived earlier than expected. I only had to wait 3 weeks for my new car and this is unheard of during these Covid days with Supply Chain delays. I also got a good trade in offer on my old car as well. I can’t say enough good things about the Audi Midtown team and Simon Wai! Thank You! More

Consistent great customer service. Even after I moved far from here I still come back here to do the maintenance. Even after I moved far from here I still come back here to do the maintenance. More

When I arrived, I waited at the reception desk for 10min before someone assisted me and that person had assisted someone who came after me and was about to help another customer who also came after me. I wa before someone assisted me and that person had assisted someone who came after me and was about to help another customer who also came after me. I waited 1.5 hours before being told that I had a nail in my tire, which I already knew and that the insurance I paid for to cover nails in tires was not valid because my tire was too warn out. In fact, even though I was in 6 months ago for a maintenance check, no one told me that my tires were getting old and should be changed. It turns out that the 2 front tires are unsafe and that the rear tires are barely safe. More

Everyone would go above and beyond to make you feel welcome and offer their best service! welcome and offer their best service! More

Helped resolve tire issues and went beyond to ensure my issue was handled with little physical effort from me issue was handled with little physical effort from me More

Received great customer service from Juris. Jakob left, but, Juris saw me standing waiting & immediately acknowledged me & helped me out. Jakob left, but, Juris saw me standing waiting & immediately acknowledged me & helped me out. More

Juris was an awesome service consultant! Kept me up to date with all issues and had all the right answers Kept me up to date with all issues and had all the right answers More

I've been coming to this dealership to do my maintenance as this is where I bought my A6. Eric Dai has always been very helpful, and today when my scheduled maintenance was going to take 1.5 hours, it was d as this is where I bought my A6. Eric Dai has always been very helpful, and today when my scheduled maintenance was going to take 1.5 hours, it was done in under 1hr! Thank you Audi midtown. More

Great customer service. Was given a complementary Uber ride home and back to dealer to get my car. Free car wash as well. Was given a complementary Uber ride home and back to dealer to get my car. Free car wash as well. More

Excellent service provided by Juris Jansons Audi Midtown always take good care of his customers Midtown always take good care of his customers More