Audi Midtown Toronto

After total loss my RX350 2nd time, I decided to change a different brand car. We look around different brands, finally chose Audi Q5 to our new car. Audi Midtown has a very good rate good deal recently, so different brand car. We look around different brands, finally chose Audi Q5 to our new car. Audi Midtown has a very good rate good deal recently, so even we are first time going there, we already decided to get the contract. If anyone wants to change a new car (not easy to be stolen), Audi it's very recommended. And I will also recommend you guys to go find Elliot Lam the sales representative, who service us. He is very professional,efficiency,friendly and helpful. Go for him, will be good👍🏻. More

Bought our first car and had a pleasant experience. Peter Li helped us, and was transparent and very quick with replies. Thanks for making this smooth and enjoyable. Will recommend to my friends Peter Li helped us, and was transparent and very quick with replies. Thanks for making this smooth and enjoyable. Will recommend to my friends More

Disappointing Service Experience I've been bringing my car here for service over the past five years, and unfortunately, the experience has been consistently frustrating. Despite having an appointment, I car here for service over the past five years, and unfortunately, the experience has been consistently frustrating. Despite having an appointment, I always end up waiting at least two days for the service to be completed. The response is always the same: "Our shop is very busy today." This seems to be a recurring issue, not just a one-time occurrence. Perhaps it's time for the dealership to align their service capacity with the volume of vehicles they sell. Customers deserve timely and reliable service—especially when appointments are scheduled in advance. More

I leased my first Q3 from Audi Midtown Toronto in 2018, I've been very satisfied with the car as well as all the experience with all the staff including the service department, as a result I just went back I've been very satisfied with the car as well as all the experience with all the staff including the service department, as a result I just went back returned my old car and leased a new 2024 Q3, the salesman Mr. Pravin Rajagopal, was very clear and really took his time to explain all the transaction details and made me feel really comfortable during the whole process, at delivery time he demonstrated his full knowledge about all the features of my new beautiful car. It indeed has been a very pleasant experience. Victor Garcia More

Elliot Lam has a wealth of professional knowledge,enthusiastic service.Let we buy a dream car. knowledge,enthusiastic service.Let we buy a dream car. More

Elliot is very patient to answer questions, and he did a great job of final deal. great job of final deal. More

Pretty disappointed with the service at this dealership and I would never buy car from here again or go to their service department. I bought a brand new 2023 Audi RS7 from Audi Midtown. When I went to p and I would never buy car from here again or go to their service department. I bought a brand new 2023 Audi RS7 from Audi Midtown. When I went to pick it up there were issues with the remote starter they installed which took hours from them to resolve and I never got any introduction to the car as a result. I emailed them to get an introduction to the equipment in the car a week later and no one responded. I then called for my first service appointment a couple of months later and I was told the first appointment they had was 3 weeks away with no flexibility for an earlier appointment. I then called Audi Downtown and they offered me a number of appointments in the following few days. Audi Midtown obviously doesn't need the business. More

Great experience. Benson Lin absolutely delivered excellent service for us. Professional and personable with absolutely expert technical support and quickly attended t Benson Lin absolutely delivered excellent service for us. Professional and personable with absolutely expert technical support and quickly attended to our service needs. More

I'm very frustrated with this dealership. I have an electric Audi and each time I bring it in for service I am assured that I will NOT be charged for gas. However, every time my credit card i I have an electric Audi and each time I bring it in for service I am assured that I will NOT be charged for gas. However, every time my credit card is charged for gas. I've complained to the service guy. I've complained to the enterprise Rent-A-Car guy. I've been reassured by both that the credit card charges would be reversed and that there would be no future charges on my credit card the next time I came in for service. I still get charged EVERY time and I have not been able to get any of those charges removed! So keep this review in mind if you own an electric Audi! More

Anyone considering the purchase of an electric vehicle from Audi should read this review first. Unlike Tesla, Ford and GM, Audi is unable to perform software updates over home Wi-Fi and requires instead from Audi should read this review first. Unlike Tesla, Ford and GM, Audi is unable to perform software updates over home Wi-Fi and requires instead that it be physically done at the dealership. Responding to a software update request, I left my 2022 Audi E Tron GT at Audi Midtown for the anticipated ‘2 hour software update’. It’s been five days now and the technicians are stumped on how to perform this task. A top level specialist technician has been called in from company headquarters and I’m presently awaiting their call. I’ve learned an important lesson here. A high-end EV is a sophisticated ‘computer on wheels’ that is best purchased from a technology company, not a legacy car company like Audi. This isn’t a plug for Tesla, but now I know better for the future. More