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Audi Hoffman Estates

Hoffman Estates, IL

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Employees
Reviews
Vehicles
4.7
5,236 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL). The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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1200 W Golf Rd

Hoffman Estates, IL

60169

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Showing 5,236 reviews

May 03, 2024

Employees are polite, takes cRe of customers. Service was done on time. Car was delivered nice and clean, all work done More

by Manabsarkar
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert LeGault
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024 -

Audi Hoffman Estates responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Audi Hoffman Estates!

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May 03, 2024

Everyone was helpful. Only complaint is the cost of a battery, installation and computer alignment. More

by COLLEENNEEDHAM74
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Tim Service
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May 02, 2024

Appointment was easy to make, the Dealer was very friendly , provided a loaner and fixed the problem quickly. More

by NICK.UNTERREINER
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Patrick Melone
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May 03, 2024 -

Audi Hoffman Estates responded

Thank you, Nick! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Audi Hoffman Estates.

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May 02, 2024

From the time of getting an estimate, scheduling an appointment and getting work completed, entire experience was pleasant. More

by Jason
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim. M.
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May 03, 2024 -

Audi Hoffman Estates responded

Jason, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Audi Hoffman Estates, we look forward to having you as a valued customer for many years to come!

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April 30, 2024

Always very pleasant to work with. Was in and out. Love the video that is provided. More

by adaddio66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn't work with anyone in sales
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May 01, 2024 -

Audi Hoffman Estates responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

Helpful
April 29, 2024

Good and Fast Repair service in spite of Modifications being done inside the office buildings More

by makker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Repairs department
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Apr 29, 2024 -

Audi Hoffman Estates responded

Thanks for sharing your thoughts about your experience with Audi Hoffman Estates. We appreciate your business and hope to see you again soon!

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April 29, 2024

Eddie was amazing and I cannot thank him enough. It's why I bought my car More

by SEAFARRING13.ADV
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Duranovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Audi Hoffman Estates responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Eddie delivered such a great experience!

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April 28, 2024

Very knowledgeable saleperson, provided transport from airport. Car was in very good condition price was fair. More

by CBROWN214
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Isabela Tanase
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2024 -

Audi Hoffman Estates responded

Thanks for sharing about your experience with Audi Hoffman Estates. We appreciate your business and hope to see you again soon!

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April 28, 2024

Very nice people Wasnt offered anything to drink doing my stay Had to buy my own soda.never experience that before at an Audi dealership More

by mooredarrin81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam
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Apr 28, 2024 -

Audi Hoffman Estates responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Darrin, feel free to contact us at your convenience.

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April 27, 2024

Their communication is excellent and I feel like my car is in good hands with them More

by SUSIE
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Apr 28, 2024 -

Audi Hoffman Estates responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Susie, and we look forward to working with you again.

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