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Audi Hoffman Estates
Hoffman Estates, IL
5,261 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL).
The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,261 reviews
Verified Customer
Helpful May 17, 2024
These guys never fail to exceed expectations. And, they are good at anticipating future issues before they become more serious to either car or driver. And, they are good at anticipating future issues before they become more serious to either car or driver. More
by Jk carhound
May 17, 2024
I always receive exceptional service when I bring my vehicle into Audi Hoffman Estates. This experience was no exception. I had to drop my car off 24 hours early due to schedule and no issue they help t vehicle into Audi Hoffman Estates. This experience was no exception. I had to drop my car off 24 hours early due to schedule and no issue they help to accommodate me. Thank you. More
by MICHAEL.EESLEY
Employees Worked With
Andy in service
May 16, 2024
Undoubtedly this was the easiest purchase process I’ve ever experienced. Mike and the others at Audi Hoffman Estates were friendly, professional and executed my purchase without any issues. ever experienced. Mike and the others at Audi Hoffman Estates were friendly, professional and executed my purchase without any issues. More
by MIKE@MJTHOMAS.CLOUD
May 16, 2024
Very good people place service all good stuff. Thank you very very much for everything Thank you very very much for everything More
by HELLAS945
May 15, 2024
Audi Hoffman Estates service department always does a great job. They are prompt and professional. great job. They are prompt and professional. More
by SHARON.SNYDER
Employees Worked With
May 15, 2024
I bought my car here and This place is excellent! The staffs are very friendly and helpful. The staffs are very friendly and helpful. More
by phanvy31081998
Employees Worked With
Other Employees :
Patrik
May 15, 2024
Was referred to Brian Hall, reached out and the vehicle we were interested in was ready (washed and pulled up) for us to review when we arrived. Met Brian, introduced us to Eddie D. Eddie was not pushy and we were interested in was ready (washed and pulled up) for us to review when we arrived. Met Brian, introduced us to Eddie D. Eddie was not pushy and in fact was very helpful in the process, suggesting we get at least a 2nd opinion on car value by stopping by CarMax a few minutes away (which we did). Once CarMax offered us no more than Audi, we discussed and immediately returned to the dealership to write up our purchase. Drove home, picked up my title, emptied contents of my A4 and returned to pick up our "used" Q5 (was a demo vehicle with under 1,300 miles). My only disappointment was the dealership didn't catch/realize the adjustable armrest needed a repair but the part was ordered and they will let me know when to return to have this repaired/replaced. Other than that, the car was in immaculate condition, no scratches, immaculate interior. Very happy with the deal we were able to make with the Audi Hoffman team. More
by JTull Fan
May 14, 2024
My husband and I went to Audi Hoffman Estates because we saw a good selection of used and certified Q7’s. Ricky took his time showing us a couple cars. He explained the features and the differences between saw a good selection of used and certified Q7’s. Ricky took his time showing us a couple cars. He explained the features and the differences between the trims. Ricky was very patient when we were making our decision between vehicles. He was very through explaining the financing options and other add ons. We will definitely will be recommending Ricky and returning for our next vehicle purchase! More
by Charmaine Rasavong
Employees Worked With
