Audi Barrie

Best service, beyond my expectations We have been searching for over a year for a newer used vehicle and hadn’t found anything worth the price until my search took me to Audi in Barrie. We have been searching for over a year for a newer used vehicle and hadn’t found anything worth the price until my search took me to Audi in Barrie. Not only did we find an amazing Q3 we were treated like royalty. Our sale representative, Kevin Doner was super knowledgeable and not pushy. I hate push, fake “sale” people and we encountered many over the year search but not at Audi Barrie. They went beyond our expectations and delivered truly amazing service. They worked within our budget, gave us a super competitive deal and went further to offer us great perks that really sweetened the deal. They even stayed late, after closing so I could go over everything and make sure I was comfortable my new vehicle and how everything worked. I’d definitely recommend them to anyone looking for a great car but honest, salt of the earth people to deal with. Thank you Kevin Doner and crew, we absolutely love my new vehicle! M & J Casaubon More

Great Customer Service Experience ! It was a wonderful experience at Audi Barrie working with Kevin as our main sales contact . Extremely polite , knowledgeable , responsive and always e It was a wonderful experience at Audi Barrie working with Kevin as our main sales contact . Extremely polite , knowledgeable , responsive and always eager to help . He provided the relevant details both about the car and finance/lease . During the test drive he explained every little detail about the specs and features of the car. He was so helpful that he delivered the car right at home on his day off. Thanks Kevin ! Wonderful customer service... I highly recommend meeting with him if you are looking to buy an Audi !! Keep up the good work . Additionally , Tyler ( Manager - Sales) was always willing to help and make the deal work. Maria and Leah made the documentation look easy and always well prepared.. Great team work ! Had a very pleasant experience ! Kant Chawla More

No pressure! Awesome service!! My husband and I had amazing service from our salesman, Jarod when buying my vehicle before Christmas. Since the purchase, the attention to customer s My husband and I had amazing service from our salesman, Jarod when buying my vehicle before Christmas. Since the purchase, the attention to customer service has continued! We would recommend Jarod and this dealership to anyone interested in an Audi! More

Great customer service by Paul Saranovich at Audi Barrie. Paul was focused on customer satisfaction with no pressure sales tactics. During the test drive he explained all features and answered questions to ou Paul was focused on customer satisfaction with no pressure sales tactics. During the test drive he explained all features and answered questions to our satisfaction. More

Awful! I purchased my Q5 in Newmarket, but I live in Barrie. I figured I would just get an oil change in Barrie to save on the drive. I called numerous times I purchased my Q5 in Newmarket, but I live in Barrie. I figured I would just get an oil change in Barrie to save on the drive. I called numerous times to book an appointment with no return phone call. I had to drive there to make the appointment. When I dropped my car off (11am), they told me they would call me as soon as it was done. I had to call them at 430 (as they close at 530). They said it has been done for hours but the guy that did it went home due to an emergency. Well where was everyone else who works there? Did everyone go home? Who took over for this guy?. Was I just suppose to leave my car there until someone realized there was an extra car sitting around? When I went to pick up my car, I got in and my washer fluid still said low....But the checklist said it was filled up??? What else wasn't done that has been checked off..... I could have dropped my car off twice in Newmarket in the time I waited around my house for it. More

Look for an other dealer if you want to save your nerves I used to go to Barrie only because it is the closest But after so many problems over many years with Audi Barrie I drive 50 km extra and i feel app I used to go to Barrie only because it is the closest But after so many problems over many years with Audi Barrie I drive 50 km extra and i feel appreciated and taken care of. I will never go back to Audi Barrie More

First class dealership!! I really cannot say enough good things about this dealership! I have bought quite a few cars over the years from almost every brand. I know what I wan I really cannot say enough good things about this dealership! I have bought quite a few cars over the years from almost every brand. I know what I want, and I also know what I don't want. I stopped into Audi after a friend told me that she loved her Q7. The salesperson I dealt with (David) spent about 6 hours in total over the course of a couple of days answering any and all questions that I had with myself and then my husband. Even though I had ordered a Q7 (which would take a few months to come in based on what I wanted), he continued to search for inventory until he found one BEFORE my order came in. The vehicle was beyond any of my expectations and the day we picked up our vehicle they treated us to a showing of our vehicle before we signed paperwork and congratulatory gifts! The staff were easy going and very proffessional. My husband was even temped to trade in for an Audi after seeing how wonderful we were treated. You will not be disappointed if you go to Audi Barrie! More

Excellent Experience You don't have to look far to find a negative review on any dealership. Before writing this review I read some of the negative reviews for this dealer You don't have to look far to find a negative review on any dealership. Before writing this review I read some of the negative reviews for this dealership. "STORY THAT YOU SHOULD READ BEFORE YOU GO THERE.... NO...NO.." made me cringe. Unfortunately, this person had someone who beat them to purchasing a car. Audi Barrie had listed this car as a great deal. Someone got to the dealership to purchase the car before they showed up. Get over it. Someone bought the last box of Oatmeal Crisp (on sale for $2.99) just before me Sunday. Does that make me now resort to criticizing the grocery establishment? No, absolutely not. I'm not a child. I've seen good dealerships and bad ones. Audi Barrie is a good dealership. They took care of my vehicle needs and they were professional and courteous. Anyone can write a seemingly clever review bashing an establishment because they didn't get the result they wanted. What everyone should ask is; was my expectation realistic? More

Great new dealership! Great building with amazing staff. My sales rep (Bard Hansen) and the sales manager (Jamie MacArthur) were amazing to deal with from start to finish. Great building with amazing staff. My sales rep (Bard Hansen) and the sales manager (Jamie MacArthur) were amazing to deal with from start to finish. I would highly recommended this dealership to anyone looking for a new car. More

STORY THAT YOU SHOULD READ BEFORE YOU GO THERE.... NO...NO.. >>> DON'T TRUST THEM PEOPLE <<< Just like everyone else looking for a car I find the car I was looking for with good value on AutoTrader, in t >>> DON'T TRUST THEM PEOPLE <<< Just like everyone else looking for a car I find the car I was looking for with good value on AutoTrader, in this dealership, ( Innisfil or Audi Barrie ) A 2013 Ford Focus( As You Can See in the Picture)... Well I had to wait few days to call them after holiday and on Tuesday, January 03, 2017, I made a phone call and asked about this car and asked if it is available to see and test drive, the sales representative, "BRADLEY HANSEN" Introduced himself as the person who is in charge of selling this vehicle and he told me he would make sure the car would be ready by the time I get there, " I would make sure the vehicle warms up for you", his own words. As I had to travel from Toronto with no car ( it was 9:30AM a rainy day ), I googled the address ( 2484 Doral Drive, Innisfil ) and I found that there is NO WAY for me rich this place by public transportation so I end up" RENTING A CAR "... Our appointment was between 1-2 PM. I was 10Km away from dealership that I received a phone call from Brad, Brad, " Hi, where are you? Are you on HWY 400" Me "Yes what up?" Brad, " Oh man I don't know what to say someone just walked in and bought the car, I'm sorry".... Me " Are you for real? We spoke on phone, we have an appointment, you made a promise that the vehicle would be ready by the time I get there, I rent a car and it is 1:10PM and our appointment is between 1-2PM and I am on time..." Brad, " Sorry man, I don't know what to say..." I went down to dealership because I was already there. After 1hr/20min driving I thought there must be a manager or someone above him to consider and discuss this matter... Well let me make the story short... They sold the vehicle... They wast my time... They didn't care...( Let me be fare they offer me water or coffee )... For their benefit they will do that t YOU too. DON'T TRUST THEM PEOPLE, even if they sell you a car they might cheat on something else, warranty or.... Avoid this dealership such a shame for brand like Audi... BTW: Please don't replay to my massage Innisfil, Audi Barrie with nice sounding and fake smile that you care... You did care only when I called you to sell me something, Your story is Shameful... More