Attrell Toyota

The new level of worse So I bought the new Camry 2016 from Attrell. Very good experience no doubt. The car runs excellent and have done over 8000 kilometers. So, I needed to So I bought the new Camry 2016 from Attrell. Very good experience no doubt. The car runs excellent and have done over 8000 kilometers. So, I needed to go to them for service. I booked an appointment for 9 am on Saturday and reach the dealership 10 minutes earlier. Checks the car in, did the paperwork and was told that the only things needed to be done are personalization and tire rotation. I was told that it will take around 45 minutes since they have a line up. Fair enough. She hands me the list of options that my car should supposedly have and if I want to personalize them according to my taste. I went through the list and choose three things which I wanted changed and hand her the list back. I go to the waiting room and sit there to wait. They have installed a screen in that area which shows the days appointments, who showed up and the status of the appointment. I was feeling left out since my name was not there so I went to the service desk again to ask for my name to appear on the list. The attendant tells me that they have some issue with the names on the screen so I come back and sit for an hour. Tired of sitting, I go out to have some fresh air and was surprised to see that my car was still parked there. I went back to the desk to complain and this girl tells me that it will take another hour. I was not happy so I decided to escalate this to some higher level. I was guided to some managers office. I explained the situation and the manager said that he will look into the matter and left for the service area. Returned back and told me that my car will be ready in 15 minutes. He said he was sorry for what happened and we will waive the 45 dollar charges. I thanked him and went back to the waiting room. sat there for another hour then asked again for the status of my car. They said that it is being washed and I will be called any minute. Ok, so go back to the waiting room. Another half hour pass by before this other girl comes to ask for me. I went to her desk and she handed me the keys and the zero dollar receipt. I thanked her for the great service and went back to my car. I was amazed to see that the only thing done in these 3 hours was the tire rotation. I read the receipt which stated that the options that I asked to change are not available on my car. If that is the case why did they hand me over the list to choose it. Are they no aware of the car that I am driving. Did I buy it from some other location and they do not have the information that they needed. In short the new level of worse customer service that I have ever experienced. The total wastage of 3 hours excluding the travel time. Thank you Attrell. More

Toyota Car Detailing I just had my 2010 Black Toyota Corolla Xrs detailed at Attrell Toyota. I have to say the car is 6 years old now and it looks better than when I I just had my 2010 Black Toyota Corolla Xrs detailed at Attrell Toyota. I have to say the car is 6 years old now and it looks better than when I picked it up brand new. It was shiny when I bought it but now it is even more shinier and beautiful. Ron Ali the Manager in charge of detailing had his best guy remove all the scratches I accumulated over the 6 years. My car was polished the engine cleaned to look brand new and all my carpets and seats were cleaned. I just installed 18inch rims on my car and they shine brighter than after I had them installed at the performance shop where I bought them. I just took my car to Sugar Daddy's night club and all the girls were dancing outside my car as I played the music in my car. They were coming up to my car and telling me that they liked my music and were dancing hard to it. I know it's was not the music. It was my shiny car that was just detailed by Ron Ali and his detailing team at Attrell Toyota it was totally worth the cost. Thanks Ron Ali you put me back on the map. I got a lot of compliments and now have girls all over my car again. I would totally recommend Ron Ali to anyone looking to make there car shine like glass and look brand new again. You will not find a better detail car cleaning service any where in Brampton for a more affordable price than Attrell Toyota in Brampton that will remove scratches and not create more. More

Problem is not reslove in my new Highlander XLE Worst Highlander XLE buying experience ever" Worst SUV buying experience. Just bought a new HIGHLANDER XLE and it was a nightmare. First, there was a Worst Highlander XLE buying experience ever" Worst SUV buying experience. Just bought a new HIGHLANDER XLE and it was a nightmare. First, there was a freight issue because I was looking for gray color and they said getting the truck won't be a problem since they have priority on any other dealer to get the truck. 60 days. Drive and found so many problems into the truck The first problem found driver side door has play, second problem rear mirror sensor did not work properly even in day light given dark view chances to hit during the reverse time, third deal installed remote starter really which one is funny I never seen in my life some time work some time doesn’t work and fourth one is biggest issue as per manufacture 9.3L TRUCK WILL GIVE US 100 KM but unfortunately in 60L Tank JUST GETTING 350 km IN THE CITY Obviously, this is the last purchase I'm ever doing from them. More

Stay away from Kosta Dimroci Kosta Dimroci - STAY AWAY FROM THIS SALESPERSON! if you are going to buy a used car from a dealership make sure it is E tested and Safety certified. Kosta Dimroci - STAY AWAY FROM THIS SALESPERSON! if you are going to buy a used car from a dealership make sure it is E tested and Safety certified. Kosta Dimroci told us numerous lies, first he told us the 10 day T sticker does not include weekends , which after we researched and found out it does, he told us they put gas in the tank, when we started the car it was almost at E. After our experience with this salesperson I have lost hope in buying a car, hopefully my car last me a lifetime. More

Consistent Excellence I purchased my 2013 Toyota Highlander 3 years ago and have had all scheduled service done at Attrell. I usually deal with Brock Brum (service advisor) I purchased my 2013 Toyota Highlander 3 years ago and have had all scheduled service done at Attrell. I usually deal with Brock Brum (service advisor) and he is truly amazing. Brock is always polite, efficient, professional and extremely is trustworthy. I have total confidence that when my vehicle is being serviced at Attrell, the work will be done properly. More

The best Service Department in the GTA and beyond! I drive at 2008 Sienna LE, and love it! Since buying my car, I've taken it to the Attrell Service Centre for scheduled maintenance, tire changes, etc I drive at 2008 Sienna LE, and love it! Since buying my car, I've taken it to the Attrell Service Centre for scheduled maintenance, tire changes, etc. Every time I've come in, your friendly, knowledgeable staff/service reps. greet me by name, with a smile. I always feel welcomed and all my questions and concerns are addressed. I recently needed to have my snow tires changed for the season. I intended to come in earlier in November, by unfortunately, my husband was suffering with kidney stones and I couldn't leave him to book an appointment. I called last week to see if I could come on Thursday or Friday, and they were fully booked until Monday. Because of lack of sleep, stress, many reasons, I was upset that I couldn't get it done sooner. The girl on the phone offered to call if an appointment came open, and that's just what she did. She called to offer me an appointment on Friday, November 20th. This was great! The reason I'm writing to you is so that you will know how amazing your service department employees are. I didn't get the name of the girl on the phone, but she was working on Friday (one of the service reps. who took care of me told me that her name was on my service order). I thanked her so much, and asked for a chance to also give my thanks to Attrell Toyota for their fine service. My name is Vicki Gilligan. I have owned many makes and models of cars over the years, but this is my first Toyota vehicle. I will certainly buy another in the future, and have recommended your dealership/service centre to our friends. More

Excellent after sales service. Professional, friendly, very helpful service. I went to another dealership when I moved to Toronto, and there was no comparison. So I drive all the w Professional, friendly, very helpful service. I went to another dealership when I moved to Toronto, and there was no comparison. So I drive all the way from Toronto, for the superb service at this Address. I have been a customer with them since 1994, when they were at the previous Address, and will always continue to do so. More

Best Toyota Dealership all around I would definitely recommend Sid Sharma to everyone. He is pleasant to work with, patient, a great listener and most important of all, an amazing indi I would definitely recommend Sid Sharma to everyone. He is pleasant to work with, patient, a great listener and most important of all, an amazing individual who will work with your needs. He made our purchase for a 2015 Toyota Rav4 a seamless one. He worked with our needs and presented our options. He never once pushed or forced anything. Zubair Afridi, Phillip Attrell and Andrew Atrell were amazing as well. I would recommend coming to Atrell Brampton to make your first Toyota Purchase, believe when I say this. The level of satisfaction and the pleasant customer service experience here will never make you shop anywhere else. This dealership is amazing!!! Don't hesitate look for Sid Sharma and he will definitely find you a car of your needs and dreams! More

Worst car buying experience ever Worst car buying experience. Just bought a new Scion FR-S and it was a nightmare. First, there was a freight issue because I was looking for a blue ca Worst car buying experience. Just bought a new Scion FR-S and it was a nightmare. First, there was a freight issue because I was looking for a blue car and they said getting the car won't be a problem since they have priority on any other dealer to get the car. 2 days after the guy called and said that they can't get the blue as only a dealership in Ottawa has it and if I want it I have to pay the freight, which is already charged on the bill of sale by the way. I told him to cancel and then he called back saying that they will do me a favour and pay it themselves. A car that was supposed to be delivered within the first week was delivered 3 weeks after, could have been longer if I did not keep following up. Secondly, we agreed to have an audio upgrade (Bongiovi add-on) when we were discussing the price. They did not include it on the bill of sale, intently, knowing that I will not have any valid ground to argue when it comes time to deliver the car. I specifically asked the guy many times after we made the sale about how long it would take to have it installed and, the answer was always "a few hours" once the car arrives. Thirdly, if you ever still go there, do not get the rust proof or data-dot xxxxxxxx as these are complete rip offs ($1000 for a rust proof?). Obviously, this is the last purchase I'm ever doing from them. More

Lease renewal The sales team at Attrell Toyota are nothing less then courteous and professional. I always have high expectations whenever going to Attrell and I am The sales team at Attrell Toyota are nothing less then courteous and professional. I always have high expectations whenever going to Attrell and I am never let down. I recommend anyone in need of a new or used to car to go see the ten at Attrell. More