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Airdrie Chrysler Dodge Jeep Ram

Airdrie, AB

4.1
2,069 Reviews

139 East Lake Cres NE

Airdrie, AB

T4A 2H7

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March 26, 2021

Response to your responseMy second bill was $200.+ but I Response to your response My second bill was $200.+ but I complained to Kevin and he cut it down to $98.15. What is being missed here is that 2 prev More

by Marliesv
Recommend Dealer
No
Employees Worked With
Kevin
Mar 30, 2021 -

Airdrie Chrysler Dodge Jeep Ram responded

Hi Marlies, Thank you for the review. I have spoken with the technicians that worked on your vehicle and the advisor Kevin. When Kevin spoke to you while writing up the work order for your van you stated that you had been chasing this problem for ten years and there were aftermarket light assemblies and bulbs installed in your 2006 caravan that had over 206,000 km. We brought the van in and performed a diagnosis. We found all brake lights, rear signal lights and right rear park lights not working. We found the aftermarket tail lamp assemblies did not provide a proper connection for the bulbs. We recommended that you replace the tail light assemblies with factory parts. You chose just to replace the bulbs. We managed to get all of the light connections working so all the lights were working when you left but reiterated that the tail light assemblies needed to be replaced. That repair was not $424 it was $279.56 plus taxes. You came back in 9 days later for rear bulbs being out. We found the right rear brake light out. We recommended replacing the bulb and also recommended replacing the tail light assemblies again. You chose to only replace the bulb. That repair was not $200.00 it was $82.50 plus taxes. So after reading your review and the two work orders this is my conclusion. You came in with an electrical problem that according to you, you have been chasing for 10 years. We recommended parts to repair your van and you declined to perform the repair. You say you spent $624 plus taxes on the two repairs we did and you actually spent $362.06 plus taxes. Marlie if you would like to follow our diagnosis and repair your van properly let me know. If you want to keep going doing what you've been doing for the last 10 years I am ok with that too. Also please do not provide miss information on factory questionnaires in an effort to make a dealership that did nothing wrong look bad.

March 16, 2021

Sales Manager way too unprofessional. Went in to buy a vehicle at 2.99% but could only get a vehicle for 8.99% with a longer term with TD bank. We decided not to purchase because of this. We told Bree, ou More

by Rick
Recommend Dealer
No
Employees Worked With
Adam Pridge
March 09, 2021

Amazing experience at airdrie dodge chris F and bree worked endlessly around the clock to make a vehicle happen for me and I'm very happy will be dealing with you guys again and definitely recommending More

by doylepatrick777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Fennel, Bree bandas
February 27, 2021

Today my fiancé and I visited this dealership, we had our hearts set on the 2020 dodge caravan GT. We where back and forth on prices a few times. We left the dealership unsuccessful due to not being able to More

by Katherine.kajdy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bri ( finance) David ( sales representative)
February 22, 2021

This is without a doubt the easiest time I have ever had purchasing a vehicle and I have purchased a few over my life time. We dealt with TG and he listened to our needs and wants in regard to a vehicle and More

by kkirby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bree Bandas - friendly, efficient with a great sense of humor, TG Pawlak
January 23, 2021

TG is my go to when considering a vehicle purchase. The experience is always pleasant and you know he has your best interests in mind first and foremost, you can trust TG . More

by mer61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TG Pawlak
January 20, 2021

My wife and I both went in last night looking for a vehicle. We dealt with Chris. He asked both of us what we wanted, the budget, etc. We told him exactly what we wanted and he did not try to shove any More

by Brittanylaflamme
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Fennel, Luq Mirza, Ryan Murdoch-Phelps, John Voong
January 16, 2021

Great experience fast and pleasant TG the sales rep is a Wicked awesome guy if you're need of a new or used vehicle go see him and he'll make it as easy as it was for me. And get you into the car you want More

by Davidelder111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TG Pawlak, Adam Pridge, John Voong
January 04, 2021

I have purchased my last 2 trucks from Ryan Ully at Airdrie Chrysler. Both experiences were excellent. Ryan and the dealer went way above and beyond expectations to get me into the right truck and the More

by D Evans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Ully, Adam Pridge, John Voong
December 28, 2020

My boyfriend purchased a used dodge ram 1500 from these guys and the service was absolutely amazing!! Everyone was so nice and so easy to deal with!! Nathan Ray was our sales guy and he was absolutely amaz More

by Kaylee Mannhardt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Pridge